Cancel

    Open app

    Search

    USPS

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

    USPS Photos

    Recommended Reviews - USPS

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 months ago

    Communicative and always nice on the phon. Thank you. For doing your job happy holidays to yall busy hard working people !

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Florence Villa Post Office

    Florence Villa Post Office

    1.1(14 reviews)
    12.5 mi

    All of the guys working at the counter are extremely nice and friendly. My talkative 2 yo son is…read morealways the center of attention when we go to mail things, and sometimes that isn't always a good thing. In the event of a tantrum they always offer him candy, and are always friendly to him. But unfortunately I came here to complain about who I think is the manager. Tall, Hispanic man. I sell clothes on poshmark, & have been using the flats rate boxes available at the PO. Never had a problem. One time I had my husband drop one off for me, and he encountered this man. He told my husband he could not use the package and tried to charge him extra, saying he couldn't use a flat rate box. I thought surely this was a mistake- and the man "let it go" this time but told us to get some different boxes. I continued using the same ones until last week when I encountered him myself. He made me UNPACK my item, and gave me the tiniest little box to use instead and told me to order boxes online at usps.com. He was extremely short tempered and rude during this whole experience. So when I got home I went to the website and the only FREE BOXES available were the EXACT SAME FLAT TATE PRIORITY ones I had been getting from the PO. Then I went onto poshmark and confirmed that those are the boxes I should be using. So I don't know what this guy's problem is, but it seems to me like he just doesn't want me taking their boxes unless I am going to pay for them. Needless to say someone needs to inform him, keep him up to date on his job and he could also use a lesson or 2 is customer service.

    i called at 425 they said one moment they were getting an operator went to listening to music at…read more430. it hung up. click... this was definitely done intentional it's rude, not professional, and it shows you have no consideration someone needs some classes on special treatment with customer assistance or telephone. i will definitely be in tomorrow. you don't deserve even one star! the only one that has any intelligence is he transferred from winter haven rusty he needs to teach everyone something.

    Photos
    Florence Villa Post Office
    Florence Villa Post Office
    Florence Villa Post Office

    See all

    United States Post Office - Packing items and the passport office

    United States Post Office

    3.6(5 reviews)
    12.7 mi

    I had an excellent experience at the Haines City Post Office thanks to Joel. He helped me with the…read morepassport process and took the time to carefully review my documents. Another attendant only gave me the address, but Joel made sure everything was complete. Thanks to him, I realized my paperwork was missing some information. If I had sent it without waiting in line again and without Joel's help, my documents would have been returned as incomplete. Joel was patient, knowledgeable, and truly helpful. His attention to detail and dedication to customer service made a big difference. I highly recommend this location, especially thanks to Joel's outstanding service.

    It was my first time here and I was here to drop off a package and get an initial passport book…read more The parking lot is big, there is a letter drop off outside so you don't need to go inside. They don't have a package shoot for dropping off packages so you have to wait in line to drop off or leave on the counter near the door. This office has a lot of PO Boxes and a passport office. The package drop off was very easy and the people at the counter are nice and helpful. The passport people are very helpful and can answer any questions you have. They also offer photo services here, would recommend you use them instead of bringing your own. They also have pre printed passport booklets you can fill out so you don't need to print anything at home. I would return to this post office again if I needed to!

    Photos
    United States Post Office - Gift cards and some packing boxes/envelopes

    Gift cards and some packing boxes/envelopes

    United States Post Office - Line area and counter

    Line area and counter

    United States Post Office - Front of building

    See all

    Front of building

    USPS - postoffices - Updated May 2026

    Loading...
    Loading...
    Loading...