excelent treatment very nice people and fast work and oriented very well near to my house and sell…read moregood thing that help us

Very quick for holiday season. Great professional service…read more Waited maybe a few minutes. Very happy!

i called at 425 they said one moment they were getting an operator went to listening to music at…read more430. it hung up. click... this was definitely done intentional it's rude, not professional, and it shows you have no consideration someone needs some classes on special treatment with customer assistance or telephone. i will definitely be in tomorrow. you don't deserve even one star! the only one that has any intelligence is he transferred from winter haven rusty he needs to teach everyone something.

I went to go get my mail today and lo and behold there's a key but the key is not even labeled…read more Please see pictures. The key is also bent called the post office and told them I'm not able to figure out which box. My packages in today is February 14th 2024 spoke to Suzanne. She said she was going to send the carrier over. I came home and there's no package. I think by far your post office is the worst in the world

They've lost my $150 shoes and tracking them is impossible. The customer service is less than…read morehelpful and it's going on 30 days . I've had three people contact me or I've contacted them and no luck . I just want my priority mail insurance money. No reason they should loose my mail it was a well marked parcel , no longer will I ever trust them .

This post office is terrible and they simply do not care. I work for a post office in Pinellas…read morecounty and they would never let us be so careless and nonchalant about customers packages. I ordered a package for my elderly father and they returned it to sender saying the address was insufficient. I checked the shipping information and it was all correct. Called the office and they told me sorry it was an accident. I then asked what they are going to do about my package then they told me they couldn't do anything. Will be going up there to speak to a supervisor in the morning as I am out $60+ dollars for an order for my father. This office gives USPS a terrible name.

As far as Post Offices go, this is my pick to stop by in Lakeland. You really never know what…read moreyou're gonna get in a post office experience- and there are so many bad stories. This Combee location has always been good for me- the workers are kind and helpful. I've had to stop here for various reasons and it's never unpleasant. It's located on a weird side street along Combee Road and is easy to miss. Because of this I don't think it receives as much traffic as other post offices so it can be more convenient to go to for that reason too. 2 thumbs up for this location!

No matter what time of year they always give great service; thank you for your hard work and…read moreefforts.

Professional efficient postal clerks. Lines move at a steady…read morepace. The staff is always courteous.

Everything needs improving, Starting with answering their phones, it rings and rings for 3min 55…read moresec then hangs up . I made 8 calls and still didn't get thru. They need to talk to the carriers about making sure people receive their mail and not other people in the neighborhood. The customer service needs improvement at the window. I Have had rudeness and witnessed comments said to a customer because they came in 15 minutes prior to closing Do Better People! Thats a high paying Job , they should be thankful for having it and at least like it. I am sure there's people who would love that job.

This is a small post office with unique hours. Conveniently located. Small parking lot but easy to…read moreget in and out of. I couldn't give it 5 stars because they don't offer any self service options like a kiosk or way to get materials/stamps outside of their business hours which are limited. If you work traditional hours this isn't a place that will suit your shipping needs. They are only open 9-4 and closed daily from 1-2 for lunch. The only thing you can do outside of their business hours is drop off a letter/small package and check a PO Box if you have one.

This is a great little one-counter small town post office. It is a five-star location if you mind…read moretheir hours. They close daily from 12 to 2 for lunch and are open shorter hours than the larger branch post offices (4 pm maybe?) and have no Saturday hours. Their clerks are both knowledgeable and friendly. If you play it right, you can avoid the long lines of other places. I wish we were rewarded with more hours for this location!

I had an excellent experience at the Haines City Post Office thanks to Joel. He helped me with the…read morepassport process and took the time to carefully review my documents. Another attendant only gave me the address, but Joel made sure everything was complete. Thanks to him, I realized my paperwork was missing some information. If I had sent it without waiting in line again and without Joel's help, my documents would have been returned as incomplete. Joel was patient, knowledgeable, and truly helpful. His attention to detail and dedication to customer service made a big difference. I highly recommend this location, especially thanks to Joel's outstanding service.

Absolutely Horrible! Every time I come in here there is just a very long line and only two people…read moreat the front counter and it is just ridiculous how is it you only have two employees and you have a line out the door.

I don't know why the poor rating on this post office. It's small and a bit awkward to drive in and…read moreout of, but seriously? I've seen many post offices a lot smaller and stranger than this one. It has the usual P.O. boxes for rent, and a small store inside with boxes, packages, and other supplies to purchase, along with the usual Priority/Express supplies. There is a clean counter to use to prep your items with pens, etc. The gentleman who works here is polite and helpful. I've spent time prepping things at the counter and have overheard him dealing with other customers and he is very patient and kind, especially considering how many elderly appear to use this particular branch.

Man I thought the downtown Lakeland post office was bad but it's the freaking Taj Mahal compared to…read morethis one. And it's not that the service is especially terrible here (slow to be sure, but the clerks are at least pleasant), it's the location, size and poor layout of the place itself. Also, the sign is parallel - not perpendicular - to the street. You know how many times I've driven past this place because I couldn't tell it was a post office?! First of all, it's located on the fastest intersection of S Florida Ave and also the most cramped. I'll bet accidents are common here. Secondly, the parking lot is extremely cramped. I almost got T-boned pulling into it because a car in the first parking space was backing out as I was pulling in and there's no way to go around a car backing out (unless you have a moped maybe). Additionally, there are not one, not two, but THREE wicked blind spots you have to navigate through just to GTFO (see photos). As for the actual post office it's very cramped. The hallways are narrow, the main room is also tiny and quiet. There's usually not too many people here and yet the clerks still take forever to complete transactions. At least they're friendly. There's just no reason to go here. The downtown branch is only a mile or two away and has much easier access parking and a much bigger space. Unless you live within walking distance, I see no reason to use this branch.