excelent treatment very nice people and fast work and oriented very well near to my house and sell…read moregood thing that help us

Very quick for holiday season. Great professional service…read more Waited maybe a few minutes. Very happy!

All of the guys working at the counter are extremely nice and friendly. My talkative 2 yo son is…read morealways the center of attention when we go to mail things, and sometimes that isn't always a good thing. In the event of a tantrum they always offer him candy, and are always friendly to him. But unfortunately I came here to complain about who I think is the manager. Tall, Hispanic man. I sell clothes on poshmark, & have been using the flats rate boxes available at the PO. Never had a problem. One time I had my husband drop one off for me, and he encountered this man. He told my husband he could not use the package and tried to charge him extra, saying he couldn't use a flat rate box. I thought surely this was a mistake- and the man "let it go" this time but told us to get some different boxes. I continued using the same ones until last week when I encountered him myself. He made me UNPACK my item, and gave me the tiniest little box to use instead and told me to order boxes online at usps.com. He was extremely short tempered and rude during this whole experience. So when I got home I went to the website and the only FREE BOXES available were the EXACT SAME FLAT TATE PRIORITY ones I had been getting from the PO. Then I went onto poshmark and confirmed that those are the boxes I should be using. So I don't know what this guy's problem is, but it seems to me like he just doesn't want me taking their boxes unless I am going to pay for them. Needless to say someone needs to inform him, keep him up to date on his job and he could also use a lesson or 2 is customer service.

i called at 425 they said one moment they were getting an operator went to listening to music at…read more430. it hung up. click... this was definitely done intentional it's rude, not professional, and it shows you have no consideration someone needs some classes on special treatment with customer assistance or telephone. i will definitely be in tomorrow. you don't deserve even one star! the only one that has any intelligence is he transferred from winter haven rusty he needs to teach everyone something.

They've lost my $150 shoes and tracking them is impossible. The customer service is less than…read morehelpful and it's going on 30 days . I've had three people contact me or I've contacted them and no luck . I just want my priority mail insurance money. No reason they should loose my mail it was a well marked parcel , no longer will I ever trust them .

This post office is terrible and they simply do not care. I work for a post office in Pinellas…read morecounty and they would never let us be so careless and nonchalant about customers packages. I ordered a package for my elderly father and they returned it to sender saying the address was insufficient. I checked the shipping information and it was all correct. Called the office and they told me sorry it was an accident. I then asked what they are going to do about my package then they told me they couldn't do anything. Will be going up there to speak to a supervisor in the morning as I am out $60+ dollars for an order for my father. This office gives USPS a terrible name.

As far as Post Offices go, this is my pick to stop by in Lakeland. You really never know what…read moreyou're gonna get in a post office experience- and there are so many bad stories. This Combee location has always been good for me- the workers are kind and helpful. I've had to stop here for various reasons and it's never unpleasant. It's located on a weird side street along Combee Road and is easy to miss. Because of this I don't think it receives as much traffic as other post offices so it can be more convenient to go to for that reason too. 2 thumbs up for this location!

No matter what time of year they always give great service; thank you for your hard work and…read moreefforts.

Professional efficient postal clerks. Lines move at a steady…read morepace. The staff is always courteous.

It sucks I've been trying to get mail send to me for 7 months , junk mail no problem them putting…read morethat in mail box and he has went as far as accusing me of stealing my own fucking mail, and my package that was due to come April 17th is as of April 17th delayed with no word when I will get my therapeutic gloves , I'd bet it was one package that was dumped in middle of road , I've seen mailman stop before our road and dig mail out of trunk of vehicle ,

This is a small post office with unique hours. Conveniently located. Small parking lot but easy to…read moreget in and out of. I couldn't give it 5 stars because they don't offer any self service options like a kiosk or way to get materials/stamps outside of their business hours which are limited. If you work traditional hours this isn't a place that will suit your shipping needs. They are only open 9-4 and closed daily from 1-2 for lunch. The only thing you can do outside of their business hours is drop off a letter/small package and check a PO Box if you have one.

This is a great little one-counter small town post office. It is a five-star location if you mind…read moretheir hours. They close daily from 12 to 2 for lunch and are open shorter hours than the larger branch post offices (4 pm maybe?) and have no Saturday hours. Their clerks are both knowledgeable and friendly. If you play it right, you can avoid the long lines of other places. I wish we were rewarded with more hours for this location!

I had an excellent experience at the Haines City Post Office thanks to Joel. He helped me with the…read morepassport process and took the time to carefully review my documents. Another attendant only gave me the address, but Joel made sure everything was complete. Thanks to him, I realized my paperwork was missing some information. If I had sent it without waiting in line again and without Joel's help, my documents would have been returned as incomplete. Joel was patient, knowledgeable, and truly helpful. His attention to detail and dedication to customer service made a big difference. I highly recommend this location, especially thanks to Joel's outstanding service.

It was my first time here and I was here to drop off a package and get an initial passport book…read more The parking lot is big, there is a letter drop off outside so you don't need to go inside. They don't have a package shoot for dropping off packages so you have to wait in line to drop off or leave on the counter near the door. This office has a lot of PO Boxes and a passport office. The package drop off was very easy and the people at the counter are nice and helpful. The passport people are very helpful and can answer any questions you have. They also offer photo services here, would recommend you use them instead of bringing your own. They also have pre printed passport booklets you can fill out so you don't need to print anything at home. I would return to this post office again if I needed to!

I don't know why the poor rating on this post office. It's small and a bit awkward to drive in and…read moreout of, but seriously? I've seen many post offices a lot smaller and stranger than this one. It has the usual P.O. boxes for rent, and a small store inside with boxes, packages, and other supplies to purchase, along with the usual Priority/Express supplies. There is a clean counter to use to prep your items with pens, etc. The gentleman who works here is polite and helpful. I've spent time prepping things at the counter and have overheard him dealing with other customers and he is very patient and kind, especially considering how many elderly appear to use this particular branch.

Man I thought the downtown Lakeland post office was bad but it's the freaking Taj Mahal compared to…read morethis one. And it's not that the service is especially terrible here (slow to be sure, but the clerks are at least pleasant), it's the location, size and poor layout of the place itself. Also, the sign is parallel - not perpendicular - to the street. You know how many times I've driven past this place because I couldn't tell it was a post office?! First of all, it's located on the fastest intersection of S Florida Ave and also the most cramped. I'll bet accidents are common here. Secondly, the parking lot is extremely cramped. I almost got T-boned pulling into it because a car in the first parking space was backing out as I was pulling in and there's no way to go around a car backing out (unless you have a moped maybe). Additionally, there are not one, not two, but THREE wicked blind spots you have to navigate through just to GTFO (see photos). As for the actual post office it's very cramped. The hallways are narrow, the main room is also tiny and quiet. There's usually not too many people here and yet the clerks still take forever to complete transactions. At least they're friendly. There's just no reason to go here. The downtown branch is only a mile or two away and has much easier access parking and a much bigger space. Unless you live within walking distance, I see no reason to use this branch.