Packages keeps getting to Rolla and gets sent back to Springfield Office. Lazy employees. Where's…read moreDOGE when you need them?

We have been putting our mail in the box with the FLAG UP and our mail man has missed picking it up…read morefor 5 days Rolla post office needs DOGE to make over the bad servive we have here. Thanks MRs Martin

Nice small post office with very friendly staff. I have used this post office for over ten years…read moreand am really happy with their customer service.

The absolute worst mail service I've ever had anywhere. Stuff's mailbox full of packages so it…read morewon't close, breaks flags and doors off of mailboxes and delivers mail when I have a hold mail in place. I am now making an official complaint with the postmaster general

Rude staff. But they get the job done. I choose different locations or a competitor when possible.read more

This store is closed no sign of new location, it's hard to get any thing returned when you can't…read moreget a shipping label from ups

Coming from a large city, infamous for poor customer service, long lines at any time of the week…read morebut worse during the holidays, I didn't expect much from this PO. But what a great surprise!! Everyone there is pleasant, friendly and professional. I have never waited than a few minutes on a non holiday and 15 minutes right before Christmas. We even have our favorite postal staff, this office is a godsend.

I am at the post office a lot and the only complaint I have is that they don't seem to have enough…read morehelp and the lines get long. But the clerks are invariably pleasant, knowledgeable, and efficient. I've seems them with difficult or confused patrons and they are so patient and explain things over and over until people understand. We are very lucky to have these people.

I have an Etsy store and I rely on the USPS to pick up and deliver my packages…read more This was never a problem until I moved to Columbia. In one year, I have had mail sent to my neighbors, and I have received theirs. Most recently, they did not pick up my outgoing mail for two days. Now two days later, the package I shipped has not been entered into the tracking system. Now I am going to have to issue a refund. No problem there, it's not the customers fault the USPS cannot perform. My problem is the lack of accountability. No one is responsible. Mail gets picked up, or it doesn't. Packages get entered or they don't. There is no consistency. What was once a prideful example of America doing it's best, has turned into a circus sideshow. You cannot and should not trust the USPS to do the right thing.

Most of my mail has arrived safely and intact but, over the course of two months, I have had two…read moreletter-sized packages never arrive, one arrive butchered (they included it in a plastic slip saying "We Care" and apologized), and a big package arrive bashed in. Quality control for the Columbia Post Office appears to be on the downward slope.

In typical government fashion, the hours for this post office randomly changed, closing their doors…read moreoutside their posted online and posted store hours (2hrs early). I got there a 5PM, and the doors were shut. They claim they were told yesterday about the new hours, and now me and other customers were not able to use their services because they randomly changed their hours. You keep increasing your stamp price, and your services keep decreasing!

I like this post office but the reason I'm giving it 2 stars is because one of the workers was…read morerude. She refused to put a little extra tape on my package and was refusing to ship off a package at first because I put stamps on it. I think that they need to hire someone nicer than that woman.

Just love Boonville post office. Always helpful and as suggestions about sending boxes or even…read moreoffering smaller or larger boxes. Very friendly and always telling me what new stamps that just arrived. They always ask Do you need any stamps today?

Its pathetic that I have to give 1 star because their service is completely horrible and dont even…read moredeserve 1 star. They constantly change drivers routes so I never seem to have the same driver. They constantly say that the address is incorrect when it is in fact the correct address. I sit and wait all day for packages only to be told that due to operational reasons the package could not be delivered and will be delivered the next day between the hours of 8am and 9pm. Like I have nothing better to do than sit around multiple days in a row waiting on this pathetic company to deliver packages. No way can you get someone on the phone that remotely sounds like english is their first language so I guarentee they farm this out to some foreign country. They phone representatives are impossible to understand and when you ask to speak to someone else they say they cant get the higher ups to answer. Simply mind boggling how this company still exists!!

They were supposed to be here at 11:30 it's now 12:30 and they're still not here shame on them…read moreplease do not order under their stuff because they will take forever and never give you a package so