there is one older man who is not polite nor pleasant. I always hope he doesn't wait on me. the…read moreyounger people are much nicer and polite.

On monday at around 230 pm I was waited on by a tall guy, 50 something with a terrible combative…read moredisrespectful attitude. I was returning a rather expensive coat for exchange. The company Huckberry gave me the return scan on my phone. I had placed the coat in the original packaging and was told by the shipping company it would be repacked. I asked this person to please make sure it was repacked per the senders instructions. He gave me an eyeroll and said I will take care of it. He proceeded to slap the label on it and throw it in a basket. I asked him if he planned on repacking it and again with attitude he said Ill take care of it. When I said, well you just put a label on the old package he raised his voice and said I told you already Ill take care of it, then laughed in my face. I filed a complaint with corporate, but this isnt the first time Ive been met with rude poor customer service at this store. I wont be back. Ill also be closing out my personal UPS account and going with a different shipper. Not once did this guy simply say Yes it will be repackaged, thats all that I was looking to hear.

Christmas Eve, we get the dreaded sticky note indicating that a package delivery was attempted but…read moreunsuccessful. After a little though we realized it was my son's new iPhone which I knew he'd be ridiculously happy to get before the next time we'd be able to pick it up after Christmas. So we jumped in the car and drove. I'd seen the FedEx distribution facility on Front St. but didn't know there was an office where you could drop off and pick up packages - certainly makes sense though. My wife was driving and I forgot my driver's license. I took the door sticky thing to the desk and they asked for my ID. um. I forgot it? He was pretty curt but I get it. It was a long holiday and this was literally the last hour. He hung with me though and we realized my wife's name was on the delivery and she HAD her license. Crisis averted. We got the phone, exchanged some well wishes and we were on our way. The overall experience was a little dramatic though. I am hoping their attitudes were because of the holiday stress but they were over-sharing about someone who had been calling. Apparently both staff members had talked to this person and were comparing notes - and being really unkind about their personal opinions. It was awkward.

Terrible service. Tracking service is often wrong. I have experienced significant delays in…read moredeliveries. In my experience, FedEx in Kansas City is the worst service to use.

Office Depot is such a great place to get office supplies. They have great customer service and…read moretheir prices are very competitive. Lots of great products too.

It's a smaller place than most office Depot stores I've been in but the workers are readily…read moreavailable to assist you. I was in here to have some printing done on plastic coated paper and they did a great job on the printing.

I travel for work; shipping out of franchise UPS stores in about 11 states, but by far, I wish the…read moreGM Mac J trained all of the stores. He's always been able to help and provide insight into increasing efficiency for my trips and reducing the time I spend in store. Sure, me knowing what's up makes it easier for his staff; but this is definitely not the same at every store. Locally, I used to do shipping at the Fairway and Prairie Village locations; but after needing some help and getting charged or shamed at these two locations, I will always hit up the Central store. It's so small, but their process just clears people out quick and happy. The GM is always there just cranking out business and helping folks out. Please have him train other locations.

Back when the volleyball nationals were being held I went in to ship a hard poster from the…read moretournament back to California. The packaging that they had available was pretty expensive so Eric said he would help me out by taking it home and securing it with cardboard if I paid the shipping cost. Eric gave me great service which is hard to find now

I went to the UPS store on 63rd St. in Brookside. The customer service attention and attitude was…read morereally super. Both times I went, I walked out thinking I gotta do a review. The owner is great. I wish I remembered her name, and Kelley you helped me today was super nice and efficient. Not expensive and a really good service that you're glad you went in for.

Absolutely useless. Walked in. zero kindness or energy. Girl at desk was a zombie and guy in back…read morewas a one word "nope" when asked if they could help in anyway. Avoid. Avoid. Avoid. July 11 - update. (In reply to them now that they saw they deserved a 1 star and asked to connect)) "Went to the UPS store on Corinth. Amazing experience and customer service. Rated then 5 stars instantly. Entire family and friends also have agreed that your front desk service is a deal killer and they get lousy service all around. They've all moved on. Lesson learned hopefully from you and your staff."