Rather efficient in getting people in and out quickly, but also friendly and pleasant! I'll be back…read moreif I ever need to ship anything in the area.

Great service...Fast and efficient every time I go in. To…read morethe lovely lady who is very pleasant and cheerful, even when handling a lot of needy customers, who still always greets the next one with a smile. Thank you

It's amazing how one Post Office can get such a variety of reviews. I guess I'll have to try going…read morethere and make up my own mind? I have generally been pleased with Post Office personnel!

Good post office. They have a self serve priority mail station that i take full advantage of during…read morethe holiday season. The employees are a regular mix of semi-disgruntled people and cheery people that don't look like they've been ground down by the USPS procedures and protocols and procedures just yet. Large PO box room with new key style boxes . Tough to get a smaller box at this PO - the population is pretty high and there are a lot of businesses too/ officeparks. It seems that the lines here are always long and purely because they don't move quite all that fast ever. Especially during the busiest time of year. You are better off doing the postage at home and dropping it here. If you are just doing envelopes, you can stay in your car and use one of the many boxes outside but they only have smaller slits for the envelope sizes, no packages.

Worst customer service ever. I was speaking with a postal attendant over the phone for a package I…read morehad sent. I was worried that the package I sent was not going to arrive today (8/25/2021), because the scheduled date and time kept changing from 8/24/2021 to today 8/25/2021 w/ time changing from 10am - 2pm, to 2:15pm, then stated delivery by 9pm. I adv. the PA I was concerned that my package was not going to be delivered because of the constant change in time deliver. PA was VERY hostile, argumentative and would always talk over me & it was nearly impossible for me to get a word. I asked what the next step would be if the package was not delivered. The PA insisted that it will be delivered today and would not give me an answer. He did not give me an answer because 1. He is arrogant hostile person, 2. He doesn't care about customers & 3. Didn't know the answer to my question, therefore he should have asked for assistance instead of assuming. from this: Expected Delivery on WEDNESDAY25 AUGUST2021by 9:00pm USPS Tracking Plus™ Available Status Out for Delivery, Expected Delivery by 9:00pm August 25, 2021 at 6:10 am WESTBOROUGH, MA 01581 to this: Your item arrived at the WESTBOROUGH, MA 01581 post office at 7:26 pm on August 25, 2021 and is ready for pickup. USPS Tracking Plus™ Available Status Available for Pickup August 25, 2021 at 7:26 pm WESTBOROUGH, MA 01581 Hey USPS, train your PA's better Customer Service etiquette. There is too much crap going on in the world right now because of Covid-19, your employees don't need to be adding to the pandemic.

Post office is great. The carrier I have is horrendous. I can't get a clear-cut way to complain…read more I signed my slip for a package 7 days ago for a package and still nothing. It had specific instructions- it's my meds. I'm so sick now because of this. It's not the first time. I could say so much more but......

Wow I love how this post office has a drive up drop off. It makes it so much easier when you have…read morekids it the line here moves pretty fast. The only draw back is that for residents who live on the other side of town it's a good 10-15 drive over here.

Moved to Upton a year ago and have never received friendly service by one of the clerks at Upton…read morePO. Today was the last chance - I entered the office at 4:55 and I know they were closing soon but the door was open and I apologized for my late entry. The clerk refused to process my envelopes as she had to lock up. Worst service ever. The Northbridge clerk actually enjoys her work and offers a warm welcome. It's a pleasure to go there. I will only be going to Northbridge from now on.

Great customer service. I got a very prompt response to a question about my delivery. They even…read morefollowed up the next day to give me an update.

Lady who helped me out was very helpful. Weighed my item for me, wrapped it, taped it up, and…read morehandled it with care. I was a bit skeptical at first going to an authorized retailer vs the real deal, but the great customer service has provided comfort in knowing that I can come back and expect reliable customer service.

I was treated with courtesy. I already had packed my contents. The lady at the front desk…read moreassisted me to fill out the FedEx form; (someone else would be giving customers an attitude, but not her). : ) Place is located at an accesible road, near 495 highway and route 16. Ample parking spaces too. I would definitely come here going forward.