What started out as a glitch turned out to be the absolute best in customer service. Big shout out…read moreto Jeff, the owner who went above and beyond to remedy the issue. Every business occasionally makes mistakes. It's how you handle them that sets you apart from competitors.

I don't like leaving reviews this may very well be my first ever. I live over in Madison CT and…read moreship a high volume of customers items that come in for repair at the FedEx office and Branford ct. Fedex does a wonderful job packing and shipping. The employees are always very positive. I am originally from Guilford born and raised. I just finished my work, and I had a small item I had to ship, figured it would be safe to ship ups. So I decided to run over to the ups store which isn't nearly as far as the FedEx office. I go into the store, I see two employees, two women at the counter being helped and another two women just standing talking no where near the counter. The two women at the counter finished their transaction and left. I had the small item in my hand wrapped in bubble wrap. I then held it up and asked one of the two people behind the counter if they had an envelope, in a nice calm voice. I didnt say ups envelope but assumed he would know what I meant. As it was to large for a regular envelope. Getting an envelope is Standard when I go to fedex, figured was the same for ups. The older employee with white hair had an attitude, held up an envelope and said only have an envelope for express and if I wanted another I would have to pay. He then said what are you doing do you want to ship something. All of this was said to me with an obvious attitude. I thought about it all for a second and said I'm all set I'll go to FedEx. As I got to the door, I heard someone say what a a hole but the whole word. I poked my head back in and said this is why I do not ship here. So, I ended up leaving and as I was driving, I called the store. A man picked up and I asked if he was the one with the white hair, he responded yes. I asked who the owner was, and he responded I am. I let him know I planned on shipping I didn't care what it cost. Maybe 15 bucks??? Seriously I have never ever not even remotely been treated like this in a store. And he was the owner!!!!! I will never go back I'll continue with FedEx.

This was my first time here and tried to send a pkg overseas. The cost was extremely high. She gave…read moreme a date for it to arrive. I was told if it wasn't received I can get a refund. Went back when the receiver never received it. She said someone will contact me. Never did. Went back and she told me it was delivered. Unfortunately it was sent back to me. I went back again and they made up many excuses as to what happened. Did not want to refund my money back. Finally after all the hassle I received a phone call back. I was refunded half of what they said I would get back. Now I will have to go elsewhere to resend my pkg overseas. Like I said before, thank you for nothing. Go elsewhere Very unprofessional and not kind and also doesn't help the customer at all!!

Had to have documents notarized and sent by FedEx. The staff person was professional and made it a…read moreseamless transaction!

Our Small Business is so very fortunate to have found these couriers!…read more As a print media outlet, we have critical needs. We require our newspapers to be picked up at the printer & dropped off at two different distributors, each week. No holiday breaks...no weather call outs...no matter what's going on, relevant news won't wait! In the year that we have engaged EZShipIT for these time sensitive & logistically unique services, we have had 0 issues...periodt! For a fee of $39 each stop, it is affordable for even micro businesses. Not to mention that my three stops are all in different boroughs...Queens/Brooklyn/Manhattan & this does not affect my rate! So if u need customised courier/transportation/moving/packing/pickup/dropoff/logistical service, I confidently recommend EZShipIT, without reservation.

From the owner: Shipping company specializing in courier services read more

Been trying to get some equipment from Greenville to Orangeburg since Monday…read more Not here yet They must be using a wheel barrel! I had so much problems with them when they called themselves FASTMILE I ask distributor not to use them for any reason for our Act. They change the name to need it now. same building same phone number same problems.

Need it Now is a very low quality courier service. I had never heard of them before this incident…read more I ordered $250 from Neiman Marcus (2 Estee Lauder items) during their Beauty Event which is going on at this time. A free tote bag plus beauty samples were included which the courier driver was very likely aware of. If not, why would a driver throw packages near the front door of a business and expect them not to be stolen? I believe the real truth is the packages were never even delivered. I phoned Neiman Marcus online and requested a Supervisor. Asokan came to the phone. He said he was located in Africa and told me the courier was NEED IT NOW. He wanted to file a claim and wait almost a week for the results. I didn't want to miss out on the free tote and samples so tried to get him to do another solution and he refused. I then asked for his boss and he lied (I found out) and said she was on a call. I informed Asokan that if my claim is denied I will take NM to small claims court. $250 is not a lot of money but it is the principle. He said ok if that's what you want to do. Never again do I want to order online from NM.