This lobby is atrocious. The lobby won't let you put your packages in the mail drop inside - you…read moreHAVE to put it in a collection box outside. Someone else and I needed to drop off a package and we couldn't find the collection box. It turned out that you had to turn the corner to find the collection box. Really? Also, the lobby smells like piss. Also, the lobby is lacking the important stickers for the automated postage center. For example, I attempted to mail a package today via the APC afterhours, and I needed to put a sticker on the box. It turned out that there were no stickers near the APC. All the stickers were behind locked doors. With no stickers, using the APC may be useless. Hence, I had to lug my box back to my house. FAIL. FAIL. FAIL.

At last this location is functioning again with only one agent at the counter and a long line at…read more4:30ish. Wait what was the reason for the closure, I missed that, because I don't see any improvements to the in or outside structure. Hmmmmmm.

I feel like I'm giving away a neighborhood secret here - the line at this post office? Really…read moremoves! They often have three people working the retail counter. It doesn't look like much from the outside but these guys have it far more together than other area post offices. The parking situation is pretty dire on busy days - it's a small lot on the side of the building or residential street parking. Don't even bother trying to come on a Proctor Farmer's Market day. Otherwise, it's not too bad. Inside, it's clear that this post office hasn't seen any real work (and maybe cleaning) since the 70s sometime. That's okay, at least it doesn't smell of cigarette smoke like other post offices I can think of. The space is small and a little cramped but flows well for such a small space. There are four windows for retail transactions and they usually have three of them going. The employees have some of the standard surliness of postal employees but a few have a sense of humor - what a nice thing to run into, actual human postal workers! Things I ship from this post office go just as quickly as they do from Pine Street, A Street, or any of the other local post offices. Funny thing, though, they seem to arrive at their destinations in better shape. Don't all flood the post office at once, now, I have all of these packages to mail.

Just love Mary in Prosser. Always so kind and courteous. The staff in general are very helpful.read more

Younger gentleman ignored what I was wanting to pay for, when sending an important document which i…read morecan no longer track.

This post office has the most awful couriers who do not pay attention. I've had at least two…read morehandfuls of packages delivered to the wrong mailbox. I have a block style mailbox so the courier has to pay attention to what apartment they are putting it in and somehow can rarely manage to put it in the correct one. It becomes a major inconvenience considering it is items I've ordered that cost money and I have to hope I get them whenever the person who received my package is honest enough to bring it to me. it is currently the holiday season and I need my package between a certain timeframe, I would've gotten it on time had the courier delivered it to the correct apartment. I'm getting entirely fed up with this, and it needs to be corrected.

Takes sooo freaking long just to get 1 package.. they had 1 person working there with 15 people in…read moreline. The girl working took her sweet old time spends at least 30 minutes with 1 customer and chatting away about things non related to the business.. I hate going here because of it. Very unprofessional. Get more workers or talk to that lady.. it's Saturday at 1130 why don't u expect it to be busy.. very annoying. 3 people left because of it. Thanks for nothing (count 4 people leaving including me)

so I was in town looking for a snack and a post office because sometimes life happens that way, and…read morehad qualified success on both counts. found a rated eatery that I didn't much care for. I'm taking a pass because maybe it's a local thing and the locals are agreeable to it and besides that, this is a review for the local post office. the Ellensburg Post Office, judging by content and context of the reviews, seems a mess but after navigating the streets and sidewalks and seeing what passes for acceptable parking out front I am inclined to believe you get what you deserve considering that postal workers are generally hired locally so these are your very own neighbors treating you this way... I just popped in to post a few cards and the drop box was clearly labeled and functional so I did not get to interact with the staff, just the folks coming and going and "parking"... not saying anything, just saying that sometimes you get what you deserve.

Sometimes it's great. The take packages where the retail company doesn't deliver to P.O. Boxes. If…read morethey are not busy they can answer a few questions as be of actual assistance. However the last few years: regarding P.O. Box mail. The back office has a systematic delivery method for the mail. That part is needed, however, some will argue this method can also target paid for boxes with service difficulties. Operational: The back office workers place the mail as far back toward their work space as they can. If someone doesn't go to the post office every day, back office personnel do not inch the mail slightly forward toward the customer access door. The small pieces are most vulnerable. Think size wise, of pieces such as 1099 tax statements. If something falls out the back, it is lost. Talking to mostly friendly front desk personal about the issue still can have the back office personnel delivering the mail in the back of the box.

On Friday 10/25/2024 at 2:00PM my husband & I went to this USPS in Richland to mail a care package…read moreto my BFF of 61 years. There were folks ahead of us and there were 2 chairs available (I am disabled and cannot stand very long) so I was able to sit in line. The flow of service was quick & we only had to wait about 10 minutes. The USPS clerk was: pleasant, courteous, & efficient. Her personality was such that she was very empathetic to my disability & truly treated me compassionately. She asked if I needed stamps, I said no thanks. She offered different rates & I decided on the delivery date of Monday, Yay; it would not take a week to get to my BFF in AZ! I highly recommend this USPS!

came here late at night and dropped some cards in the box but needed more stamps because I've got…read moremore cards to post and a few to write but I can't get 'em because there ain't nobody's here except me. so I'm back in the area the next day during normal business hours and after a brief detour I'm on queue for a few minutes before I am able to exchange some cash for two sheets of ever stamps then out the door heading to dinner at the cafe round the corner. all in all it wasn't the worst possible sequence of events but it wasn't the best either, not by a long shot... I understand that old timey-ness is part of the draw around here but would it kill you to get a stamp vending machine? pretty sure they've had such things since the dawn of the atomic age so no worries about it being an anarchism. might even get some repeat business after the business close of the business because it's not like you're going to do a lot of upselling

Benton City Postal carrier on Solar (Dawn) list of excuses why she won't deliver packages to our…read morehouse. 1- you don't have a parcel box.....I buy a 200 dollar box and put a carabiner clip to keep the lid closed. 2- you can't put a clip on it. We're not allowed to Unclip it. (Me)-What should I do? (Dawn)-put a rock on the lid. I do. 3- I'm not touching that rock, your dog peed on it. (Box is outside the gate). So I take the rock off and leave the lid to blow open. 4- your box doesn't have your address on it. (It's on the fence 10' away) I move the address next to the box. 5- The road is too rough. We grade the road. 6- it's too far...... Its .49 miles, under the. 5 limit. I file a complaint with the post master, she says we are. 57 miles from the mail box. I tell her we're not, she then says "Dawn's back is bad". Please do better!

Can't get packages delivered even after post master came to my house to check it out and told me my…read morepackages would be delivered. Not happy with the service. Postal worker should be fired. I would be if I did a half assed job like he.

Sherry is amazing!!! Such a bonus to have this in Moxee. Really saves some trips to town.read more

Very helpful and willing to help with all your shipping needs. Staff is extremely friendly no…read morematter what the situation.