I had used MSO in Sweetgrass for the last 12 years but have recently had an issue which has made me…read morechange shipping outlets. Upon arriving to pick up one parcel was obviously empty but showed received at proper weight and size 16lbs. The owner 'Matt' had received the item in good condition and voided any shipping insurance. unfortunately he skirted around the issue and will know longer respond to my inquiries. Parcel was valued at 600.00 U.S. Just want to warn customers that this business will not take any responsibility for items going missing that they have received in good condition. Enjoy my sign, you'll never see my business again.

I have used both shipping outlets but Eureka is on the way to family in Cranbrook, Matthew and…read morestaff are always more than accommodating, even waiting for me when I had a long wait to get through the border. They process thousands upon thousands of orders and the 40-50 times I have used them their services have been nothing short of remarkable! Great work Matthew and staff. If you have your paper work and information strait Canada Border Services are a pleasure to deal with as well! Rod

I've used UPS stores in the past when I lived rurally and delivery of mail & packages would be a…read moreproblem. I've never had any issues before nor until I started using the Eureka UPS store for mail & package deliveries. One household member has had 3 packages verified (by text msg) as having been receive, only to be missing when she went to pick them up. I have had 1 item go missing. can't for the life of me understand why they keep losing items. But, I'm tired of it and would rather take my chances with UPS/FEDEX rurally than having our stuff continue to go missing. Sorry but can't recommend them.

They're always friendly even when I drop off prepaid items. The store is well stocked with office…read moresupplies and then some. Always seem to have a good amount of employees so during really busy times for sending packages it's never a very long wait. Good job!!

We rented a trailer here to haul to California and we dropped a trailer off here from Oregon…read more The rental is in the tire shop and they were really friendly and super easy to deal with. Great representation of the brand. If you have to drop off after hours there's a drop box for your convenience.

I called at noon and was told someone could come around 3:00. Jason called early at 1:30 to say he…read morewas headed my way. Respected my floors without traipsing snow/water into the house. Fixed my issue on the first try, quick & efficient. The invoice matched the quote. Would easily call again.

Both Steve and Jason do great work with and even better attitude. Would recommend this company to…read moreanyone needing this service.

Absolutely Amazing service. I had a tracking question. The…read morelady who helped me took the time to make a phone call and fallow through with helping me locate my package . Never rushed, very nice and caring. Thank you for All your help.

I can't believe how amazing the staff is here. Bonnie is super helpful, and each time I have…read moreneeded help, someone has always gone above and beyond to help me. Thank you so much for being an outstanding public service, and not forgetting this very concept!