I have lived here for couple years now and have my own business that utilizes this office almost…read moreevery day. I have never had a bad experience. In fact the service here is always great, regardless of who is working. I'm so happy to have reliable resources for my business and can count on our local postal service.

This small post office does what it can and seems to hit all the marks of a typical post office…read more Stamps? Check. Boxes and envelopes? Check. Parking? Yes, but it is not the largest. Street parking is close. There is a street side drive up mailbox for those really in a hurry. Post Offices are things that I can imagine will one day either be consolidated or completely turned over to our robot overlords, but for now, it is nice to know that I can place my quarterly tax returns and know that it will get to the destination within a day or two.

The Ft. Thomas Post Office is a small branch but offers all the things you would need from the…read moreUSPS. Need packing supplies? They have that too. Friendly staff that is helpful and willing to answer your questions. Check the hours before you visit. They close for a lunch break.

Helpful staff and beautiful building. Parking in the back that I think is free. No complaints for…read morethis location. Everyone is very helpful. Mail carriers are top notch as I live in this neighborhood.

Mailman dropped about ten pieces of mail on my walkway. I finally was able to talk to a live person…read moreafter repeated attempts. I was told that they would send someone out to pick them up from my mailbox. Nobody has shown up and it's after 9:30pm. One of the envelope looked like someone had opened it up and it had a blank check inside. I would have taken that piece of mail back to the sender but I didn't want them to think that I had anything to do with it being opened. I give them an f for their concern and effort.

On what I can only imagine was one of the busiest UPS days of the year, Erica at this store was…read morewarm, smiling and super efficient. I was literally in and out with my return. Extra kudos to her for helping me fit my items in the envelope I brought with me, saving me the cost of buying new packaging.

Assistant Manager Jesse is worth his weight in gold. He personally assisted in the packaging and…read moretransport of a precious 50 year old piece of artwork. I have just been notified this evening that the art has been received in perfected condition and will be accepted for display. I want to convey publicly my personal gratitude to this young man for his care, help, and professional expertise. Thank you, good man. May you go far. Sincerely, larry mcpherson

Does it get the job done? Yeah. So if that's what you're looking for, I'd say any post office…read more(including this one) will work. But I've never experienced someone so uninterested in helping a customer before. Maybe I've just been lucky but the other USPS locations I've visited in Bellevue and Covington (Latonia) have always been super kind and helpful when I am mailing a package. I usually get to the counter with my item and the clerk gives me an idea of the best way to package it, either handing me the right envelope/box or pointing out which one to pick from the selection available. Once I fill out the info and package it, the clerk has always reinforced it with packaging tape from behind the counter. It happens every time I go so I assumed that was standard! Well, at my visit to the Newport location, I got to the counter with my item (a book and card) and she just looked at me and said "yeah you'll have to package it, you can't mail it like that." Ok, I understand, I was wondering the best way to send it. She just pointed to the envelopes and told me to pick one. Alright, I guess I could have just started with that myself. After I packaged it, I noticed it was a tight fit and I was worried the stickiness wouldn't hold so I asked if she could reinforce it with tape and she literally handed me Scotch tape. In what world is that going to be sufficient to reinforce a package going through the mail. I asked if she could actually use packing tape and she just pointed back at the shelf and said I could buy some. What?? I was honestly a little shocked so I asked if maybe each USPS location was run as a franchise (you know, each one having different policies) - just trying to give the benefit of the doubt. But she just said she tries to follow the rules and it's definitely not allowed to use their own tape to reinforce customers' packages. I mean, I know in the grand scheme of things, this isn't a huge disaster of a visit, but if you're looking for cheerfulness and helpfulness, go elsewhere. P.S. no, it was not busy. I was the only customer in the office at the time. P.P.S. The older I get, the more I sound like my mother and it's depressing. I've never wanted to complain about anywhere or anyone. I'm a freaking millennial - it's just not our thing. We're all just out here trying to do the best we can, right? But geez people are making it hard to be optimistic in life. It's not hard to try a little, especially when a customer is being polite.

Received a message to callback the post office, and wait for next available agent on the line…read morebut the line rings for a solid 3 minutes and disconnects. I tried several times. Why leave a message when you clearly are not going to follow through? It is what I'm coming to expect from their employees since they left my passport on my porch in the rain yesterday to be ruined!

Top 10 things to do in Newport, in no particular order:…read more 10. World Peace Bell 9. Stroll Monmouth Street 8. Hang out at the Levee 7. Go to a festival down on Riverboat Row - Italianfest, Goettafest, etc. 6. Drive through the East Row Historic District 5. Go for a run across the Purple People bridge and back 4. Check out the USS Nightmare at Halloween 3. Visit my house... I'm very proud to live here :) 2. Go the many uniquely Newport restaurants & bars: York St Cafe, Mokka, Newport Pizza Co, Mansion Hill Tavern, and so on) 1. Hofbrauhaus. Prost!

Newport is a city in Northern Kentucky and part of the greater Cincinnati metropolitan area…read more We were in town for a wedding at Rivers's Edge at Newport landing. We stayed 3 days/2 nights at the Hampton Inn & Suites Newport Cincinnati and also spent some time at the aquarium. Newport is home to all kinds of shops, entertainment, and restaurants in the area. Some of our favorites places in Newport are: -The purple people Bridge -Newport Aquarium -Newport Music Hall -Newport on the Levee -Campbell County Courthouse -BB Riverboats -St Paul's Episcopal Church -Hofbrauhaus Newport Newport Websites: www.kentuckytourism.com/meet-me-newport www.meetnky.com/cities/newport www.newportonthelevee.com www.newportky.gov

The people are very helpful and patient. They take a lot of Amazon returns and help people find the…read morereturn information on their phones.

Kal went above and beyond at this location when I had mislabeled a package, he had set the packages…read moreI was attempting to return aside until I returned back to the store with the proper label for one of them. It was a mistake on my part, but he was more than glad to assist, and I was very appreciative.

The bad- I used to take all of my Amazon returns to this location. They often had a line out the…read moredoor with the majority of customers processing Amazon returns. After they began forcing everyone to use the kiosk, I had an issue when I scanned the QR code the screen told me to see an associate. I got back in line and when I got to the counter she 'scolded' me and told me I should have used the kiosk. I let her know it said to see a worker and she huffed at me and shook her head. The next time I took a return in, they were demanding that everyone use the kiosk. Each person they waited on got the same speech- did you try the kiosk?! I definitely got it, they do NOT want Amazon returns at this location. I take all of my returns to Kohl's when given the option. The good- my daughter had an Amazon return last week. She was not given Kohl's as an option and her only choices were the Amazon store in Clifton or the ups store. She's had the same experiences with returns at this location and was leery about getting yelled at, but we decided it was closer. There was no one in line but we went to the kiosk and it worked! The person at the counter actually thanked us for using the kiosk. Basically, I believe this store is lacking in customer service. So many people have issues with technology and don't know how to proceed only to be scolded once they're there. I agree with another post that they should put up a sign stating 'No Amazon Returns' if they're going to continue treating customers this way. I've worked in customer service for 2 decades and was always told it takes 10 positive comments to make up for 1 negative.

I called today about Notary services. At 8:30 am I called to asked about availability. They told me…read moreit was available until 3:30. Asked if I needed to make an appointment. They said no. I walked in at 2:30 pm ( as I said I would) with a need for a notary and shipping of a very important document. I was greeted with "Oh sorry! She left ". A cross town journey entailed on to be turned down again and again. In the pouring rain no less. Finally found a notary. BTW, MY BANKS PNC AND 5/3 refused. But they had good reason and really helped me. Long story short, UPS SUCKS AND LIES!! They need to take appointments and call people with unavoidable cancellations. If truly unavoidable. I am a notary. Not that hard if you can add 2 digits. If you require services at the Glenway UPS, call 5 minutes before you get there. Or you may be screwed.

this man has hours posted. I've walked past there plenty of times & seen him in there. However I've…read morealso went there 4 different times during the open hours he has posted on the door & he's not there. I've never even seen a customer so not sure what this place is really up to!

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