Jean was amazing!! So so nice and she answered all of our questions! It was a fun and lighthearted…read moreinteraction. She made it so easy to get our passports done. We were in and out of there in 15 min for both my husband and I. Highly recommend!!

I had a appointment at 11:00 but I had an appointment so I got there 11:05 and they said I was late…read morefor my appointment when I told I had an emergency and I almost started crying I was with my little baby and they still said they couldn't help me. They didn't have polite with me they were rude. If I could give 0 stars I would but so upset. And also the usps didn't have no body it was just us

This is the best post office in this area if you need to get in and out quickly. They are open…read more8:30-5 M-F and 8:30-12 on Saturdays. They have PO Boxes available.

The lady name Debbie it's one of the best USPS workers ever know recommend her and the guy who…read moreworks with her is a good guy too

Pickerington post office has notified companies that my address has changed. I have not moved.read more

I came in here for a passport photo and mailing in a new passport application. Jenny was extremely…read morehelpful, professional, and went above and beyond with her information and keeping my private information confidential. I only saw her have positive interactions with all the patrons she had dealings with.

When they're open service is first rate Situated in a rather…read morebad neighborhood, the facility is clean and take care of customers rapidly Sometimes very understaffed, they still open and take care of each customer

Don't answer phone. Packages take more then 3 weeks to leave post office then another week to…read morearrive. Service in general is trouble. Mail off September 4th 26 and still hasn't made a move as of date. Don't even deserve 1 star

It was holiday time and I expected a crowd (trying to stand 6' apart with our masks on). The line…read moreto the counter was LONG. And, of course, there was only one person working. I had planned ahead to use the self-serve machine and brought everything I needed to package my gifts. I found the priority envelope/boxes, made sure no one else was standing in line for the machine (there was no one else) and stood 6+' away from the lady currently using it. I was next in line. BOOYAH! But, when the lady finished the transaction she was working on, she put the envelope on top of the pile she had to the bottom, and started on the next one. She proceeded to individually type in the addresses and figure postage for each envelope in the pile. The envelopes were generally not bigger than a standard size piece of mail - requiring a standard stamp. but then I realized the lady possibly for foreign born or descended and surmised she was sending international mail. Regardless, I could not believe she had to gall to stand there and dominate the machine while others waited (a person or 2 had queued up behind me). I started to wonder if I would have been better of getting in the other line. At least IT WAS MOVING. At some point, the lady realized she was holding up the line that had formed. She made a mistake and cursed - and moved on to the next envelope. After what seemed like way too long (15 minutes+), she totalled out her purchases and began to move away from the machine. BUT - she then dropped everything on the floor and took forever to pick things up. She finally vacated the machine and I had room to step up and quickly work through my ONE transaction. I was done in the less than 3 minutes. She had moved to the end of the line and was about ready to drop everything again. I had a wonderful plan to get in and out quickly. BUT I did not foresee this lady monopolizing the self-serve machine. I survived that little frustration. But now I'm wondering whatever happened to my package. It has yet to be acknowledged by the recipient - so I'm thinking it has not arrived yet. That would only be 6 days late (and counting) . . .

ALWAYS SLOW and POOR service. Bad attitude too. Parking is always a problem. Why can't they be…read morebetter?

Great service! I stopped in this morning to mail a birthday card to a friend in Florida. With the…read moreholiday weekend, I wanted to get it in the mail today to make sure it arrived by next Saturday. The inside counter was open, and since I needed some extra postage, I needed to wait in line. The postal employee was working the front was solo, but she was great. Super friendly and courteous. The interaction really brightened my day. This isn't my regular post office, but I like using this location when I'm in the East Broad area. It's always clean and there's plenty of parking in the shared lot. Aside from a line, I have never had an issue.

This post office is a joke. I get emails about my incoming mail but my mailbox is always empty…read more They must be stealing mail again and they never do anything about it when something is said. Wish there was someone to contact and file a complaint against them.

I like this location. Everyone is always nice and willing to help you with a smile on their face.read more

I know, I know, I'm reviewing a post office…read more Regardless, this gem of the USPS should not be ignored. I've stopped in plenty of post offices, UPS stores and FEDEX/Kinkos in my days, but never have I had such nice (and fast) customer service as I had here. Aside from being the most budget conscious way to ship items, they have prepaid boxes so you don't have to have shipping supplies. The nice rep behind the desk gave me some free packing fill as well as some tape. Overall I don't rave about service places like this too often, but I think this has to be the best post office in Columbus.

Sometimes I see bad reviews and wonder how?? I am there ALL the time. I CHOOSE to go to this…read moreparticular UPS because the Staff are Real Staff. They know their jobs and they do it so naturally! They ship out SO FAST too! I kind of wish they would just go to the door delivery but hey, my Clients are so happy! So for these people complaining I think there had to be some misunderstanding on their part because I cannot even picture these scenarios! To wrap up, STAY Positive to the 2 Young Men I always see and treat me like gold! Stay Awesome 256 Pickerington Store! ~Samantha Selah Store~

Best staff, so friendly and efficient!!!! Even when I come in with a bunch of Amazon returns, they…read moreare gracious and helpful. So thankful to have this as my local UPS.

This location has moved to Livingston Ave in Reynoldsburg…read more Great friendly staff. We stopped to get my wife's blood sugar checked here because she had forgot her test kit. They sprung into emergency alert status until she reassured them that she just needed to check her number. I myself have stopped by at the old location to get a BP check, and they took some old medications for disposal. Not sure if this location will also take old US flags for proper disposal. Check online for a post office, library, or emergency response station. Interior and exterior were neat and tidy. Staff was neat, and clean in uniform. People usually only think of these first responders in an emergency, and a plate of cookies over the holidays. Get in touch. They offer more.

We stopped in here on a spur of the moment visit bc we were out running errands and I needed to…read morecheck my blood sugar bc I'm diabetic and had forgotten my kit. It's not like the old days when all the doors were open and you could just walk into a fire station. You go to vestibule are & there is an intercom where you ring in. They ask how they can help you and I just asked if they could check my blood sugar level and they said sure! One of the firemen came in and took me into a little side room & sat me down & asked me a few questions, like was I feeling ok, did I feel dizzy, those kind of things. I told him I felt fine but we were out for the day & id forgotten my kit and just wanted to be on the safe side. He checked it and everything was fine. So not only will they check your blood pressure for free, as most people know, but they will also check your blood sugar for free. Our firefighters don't just put out fires. They are there to help in whatever way they can!