I enjoy ordering from a business that uses this post offices to ship packages, but I don't enjoy the shipping process. I've ordered from this particular local business three times; two times, the packages were dropped off at the Post Office and then just not shipped until the business sent someone down there to investigate. How difficult is it to scan an item and put it in a bin? Right now, I'm waiting on the business owner to follow up on what has happened to package #3. That's a 66% failure rate, USPS. I've always had a great appreciation and admiration for the hard work and dedication of postal workers, and I've seen cases where the employees have gone above and beyond to get things delivered; this is not an example of that. read more

The service of this post office has been excellent. Despite what other reviewers say I've found that the staff has been nothing short of exceptional in the time that I've been working with them. I've sent and have received several dozen parcels with this office and have yet to experience any problems. read more

Someone should look into this particular post office, packages keep getting lost. They don't even get to the first scan after dropping them off at post office, and so convenient because you can't file a theft claim cause package appears as pending acceptance. I don't know who is in charge; but they need to look at there cameras regularly because this post office is giving the USPS a really bad rep. I've been to other post offices and non of them slightly compare to this rats nest. It is so frustrating but I guess at this point it's better to start using the UPS or FEDEX's services. With all the lost/stolen packages at this post office it'll be cheaper to use FEDEX or UPS at this point. read more

I really wanted to give the 5 stars to our postman! He's such a nice guy and always says "Hi" to our dog and us. I wish I could learn he keeps his upbeat personality! I've also never had a problem with the Colonia office staff. read more

Horrendous customer service. You are a despised by the employees before you even have a chance to open your mouth.

The only reason I'm giving this 1 star is because 0 stars is not an option. This place is ridiculous. Customer service is a complete joke. Today a worker called the next person in line, and then told me to get back in line and wait because she didn't feel like ringing up postage. She then proceeded to tell a few people to drop their packages, and then started playing in her cell phone and disappeared into the back while there was a 6 person line behind me. That's professional. Seeking out other post offices near me because it is a waste of time coming to this one. read more

I see where these negative reviews about this location are coming from, but my experience hasn't ever been bad. The packages I drop off are usually prepaid so I don't have to wait in line much, but there have been times when I've waited in line to customers huffing and puffing, and being very vocal about having to wait so long - and at times with no one at the counter (!). They probably wouldn't win any awards for being the most friendly bunch, but they ARE good people who work in a place that seems understaffed at times. read more

I went to the Colonia post office today, Saturday, 10/28/17, at 12:30 PM, only to find a hand written sign on the door: "OUT TO LUNCH. WILL BE BACK AT 1:20". Both front doors were locked. What gives? They are out to lunch all right. The service at this branch has been so bad that I dread having to go there, and have considered leasing a Pitney-Bowes mail machine just to be able to avoid it. But this is taking things to a whole new level! I didn't know I was living in Mayberry. read more

If you value your time and sanity, go elsewhere. These employees are not only slow (the longer the line, the slower they go) but they are inconsiderate. I stood on line with an armful of packages for almost 10 minutes while an employee had a personal conversation with a customer. The older woman with the red hair who I believe works at the Rahway Branch mainly, might just be one of the rudest people I have ever had the pleasure of meeting. I once had an issue with a missing package, and instead of helping me, she blamed me. Like I intentionally wanted this package I was sending to my boss to get lost. Avoid her. I have to mail things frequently and I can honestly say I have never left that post office without my blood boiling due to the incompetence of the people who work there. read more