I see the reviews and I write very few but felt compelled this time. I live in Texas I bought my…read moreson who's in the Air Force base a very expensive gift. Problem is I forgot to put his Trailer #. In my panic I called this post office. I have never been able to call a post office and actually talk to someone. But a gentleman answered. I explained my dilemma. And he kindly tracked the package. Got a hold of the carrier for that area. Updated the info personally. Then called me back to make sure I knew it was delivered. No one these days knows the meaning of customer service not simple communication or kindness. This gentleman who I wish I had his name. Put my mind at ease with just a few steps in his day to make sure his customer was completely satisfied. I hope everyone who needs help gets this guy. And I wish that just half of the post offices had this skills. Thank you sir for everything you did

They sent my driver's license back to the MVD?…read more It was in my informed delivery but it never showed up. I went to the MVD website and it said USPS returned it? Calling them did nothing.

They lost one package, finally found it....after several trips to the post office and rude counter…read moreassistants. Then they lost another package....still haven't found it. I filed a complaint with the postal service, but never got a response.

I did a Silly Thing: I had Amazon send me a package to my AirBNB here in Ruidoso. I never thought…read morefor a moment that the package might be sent by USPS instead of UPS. When Amazon told me the package had been delivered, I realized my mistake. So, I texted the owner of the AirBNB, but he told me that he didn't have a mailbox here at all, because of it being a short-term rental. What to do? I went down to the Post Office on Mechem Drive, and was assisted by a gentleman named Frank. Frank took my information and enlisted the aid of another gentleman whose name I didn't get, but whom Frank called "Boss." Together, the two of them worked to locate my package and have it brought back to the Post Office where I picked it up in due course. What a great example of going "above and beyond" in Customer Service. It meant a lot to me to receive such professional and courteous and effective service. Thank you, Frank and Boss!! (By the way, you'll notice that this is posted under a different name, but it's still me, the fat old guy with the bum leg! Thanks again!)

There are some things that never change apparently! This is a photo from 1972…read more Crazy how little it has changed in like 50+ years!

I stumbled into this Post Office when I visited the small town of Lincoln, NM. Like many others who…read morecome to Lincoln, I wanted to see the history of the town that made Billy The Kid Famous. One of the places I went to visit was the Tunstall Store. To my surprise, the Post Office is connected to the store, and is a fully functional working post office. I went it to buy stamps and saw the smallest post office I have ever been in. There were many P.O. Boxes that made the small space look like it was stuck in time. I purchased stamps and asked about the town. The employee was very helpful, and gave me all the information I needed. He also told me that many things had closed because of covid, but places were slowly opening up. I ended up shipping something home from that post office and sent a few letters to friends, just to have the Lincoln postmark. There are only standard services, but the small interior is enough to walk in and see it. They do not make buildings that last like this anymore, even if only two people fit in the post office at one time. I was told that the mail gets picked up at 6pm almost daily.

Stopped here for stamps. I loved their innovative/hysterical take on a ring bell for service…read morehonker. The clerk was funny, kind, and helpful. Great customer service.

My mail carrier, I believe her name is Cathy, is the best! Very thoughtful, always puts my mail in…read morethe box stacked neatly on one side. Since people mostly complain on here, I thought I would give my carrier Kudos for a job well done!

Post cards from Roswell need to get mailed and so I stopped here to get a bunch of postcard stamps…read more Easy and quick with a short queue that went fast. There is a mail drop lane so that you don't have to get out of your car. It is one way as you loop around the post office. There is also street parking. [Review 17460 overall - 70 in New Mexico - 978 of 2022.]

Awesome awesome awesome! Extremely polite and helpful. Print quality is awesome, staff is awesome…read more No need to go anywhere else.

I needed a desk and chair. Found one..then I found a book shelf. Loved all of them---untill:…read moreWent up front to pay. Asked for bubble wrap for the GLASS I had to carry home. Get this...they don't have any and don't do that I laughed...Really??? I spend $200.00+ dollars and you don't have a way to get my glass home safely??? I then pointed out, see the picture, of bubble wrap for sale...the staff had no answer--uh, um, gee, uh.. On the way in there is a big sign: NOW HIRING---I can see why...think on your feet make the transaction easy..solve the problem. Note: the staff was very helpful and nice. They do a good job, I think their hands are tied by policy...good job all..