The people who work inside this post office are extremely helpful and nice. Having said that, I…read moresent a thank you note that was quite important to me several days after Christmas. Of course it did not show up and I reported it several times. Happy to report it showed up the end of April! On a good note, it did show up. I was so worried that the receiver of the letter would think I had not been truthful about sending one but lo and behold the postmark proved it! Whew, better late than never I guess.

This location is horrible. They do not pick up the phones at all. I have been calling for the past…read more3 days and no one answers. Not sure exactly why they list a phone number on their website. The person who delivers needs to be retrained. I have gotten a sorry we missed you letter placed in my mailbox 2 times. I am still trying to figure out why they haven't tried me at my home. Clearly, no one lives inside my mailbox. I will escalate this matter to cooperate. They need to crack down on this. Not even a 1 star is deserved.

Great experience even though they were closed…read more Why? Cause their Saturday pickup isn't until 2 pm and my post cards will actually go out in the mail today. Woohoo. There's a large lot out front for convenient parking. And also some outside mailboxes to drop outgoing mail in. But the doors still opened for an inside drop and access to mail boxes.

Customer service is pitiful. We pay MORE in taxes and postage and get LESS service…read more Been trying to resolve an issue with the mail by calling the post office directly. Phone just rings, and rings, then gets disconnected. I am traveling and not able to go into the sanibel post office, the local post office here was also useless. Calling 800# also useless - 28 minute wait time. Information sent to local post office to call me (requires 5 working days for that to actually happen). Might be more effective to shut down USPS and move all the snail mail to UPS or Fed Ex.

Very helpful and friendly staff! Love going here. Full service post office…read more They also have souvenirs.

Super quick and easy. Minimum lines. Located inside a cute…read morebut very small shop that offers souvenirs from Matlacha. The staff is extremely friendly and welcoming. One downside is they don't offer the ability to ship outside the USA unless you already have the customs form ... can be printed out online.

Using for 20 years spending winters in fort myers beach. Always helpful and willing to help.read more

Whenever I go on vacation, I like to write my friends a family members by postcard. They are…read moreusually easy to find, it's the stamps and a post office (box) that are hard to get to. This post office was no exception. Its hidden behind a shopping center, not visible off of Estero Blvd. Its a small, white building with just enough parking for a beach community that normally travels by bike or on foot. We parked and went in to mail my postcards. The gentleman at the counter was very friendly and helpful, he even forewarned me to buy extra postage as postcard stamp pricing is going up another penny. I thanked him for his help and sent out my cards. Nice post office with great service, but hard to find off of the main road.

My experience at the St. James City post office has been great. The staff is helpful and…read morewell-informed. Plenty of parking, with dedicated parking for disabled/wheelchair-users, 24-hour lobby and p.o. box access. They charge 50% more for a p.o. box than the other post offices on Pine Island charge. I'm sure this post office has no control over the pricing, as that's probably set by administrators in the region or in Washington, so I can't really criticize them for that. It would be nice if they had Saturday hours, but that's no doubt a budget thing as well. Still, for many people who work elsewhere on the island or off-island, having only M-F 8:30 - 4:00 hours means not being able to use this post office for things like mailing or picking up packages.

I love our little post office! Nice clean building and fast. efficient service I just wish that…read morethey had the same hours as the "big city" post offices.

This new location is so convenient for me. I like their drop off mailbox option. I normally go to…read morethe post office prepared, I have everything boxed up and if I'm not dropping off, I'm waiting in line for express delivery. The staff here is nice but I would also say, come with realistic expectations, they are the post office and are super busy, expect to wait a bit, that being said the staff is helpful. This location is clean and organized. I can't ask for anything more out of my local post office.

Brand new post office in SW Cape Coral. It is open but they have not made their opening…read moreannouncements yet. The parking lot is a decent size and there was a good amount of it being utilized this morning. The staff I encountered today were knowledgeable, friendly and efficient. This new location is very convenient to me and I am very happy it is open.

I directly handed my fedex drop-off package to the older male staff at this location, and he lost…read moremy package. He didnt scan the tracking and misplaced it also. Now the tracking is nonexistent! I have visited this location several times after I noticed tracking was not registering and they can't find or recall what happened to the package. It's either stolen or lost, after a direct hand to hand transfer!

This location has the best customer service I've seen in many, many years. You are greated when…read moreyou walk in. Lucy, asks what can I help you with, to assure you have the best postal solution you need. Then there is Allen there to ensure you are sending you package or letter the best way to assure you have the solution you need. And Kendall, she is the best support to both of them! This is a very organized postal office! I would highly recomment them for your postal needs!!!

Went to USPS to mail a package to South America. International mail requires the sender to fill out…read morea Custom's form. The postal employee on duty , Lisa , was very helpful in assisting me in the process of completing all my forms and sending my package to the recipient. Lisa was all smiles , very courteous and professional in the performance of her duties. I was in and out in less than 10 minutes. Thanks Lisa for your assistance.

This place is good they always have tons of customers and a lot of staff to help so you don't wait…read morethat long the staff are nice

Do not go here. It is closed to the public…read more It is located inside the hospital. Due to COVID you aren't allowed in the front door.

This is a good ole fashion place. Small, intimate Outstanding service. They offer…read moreeverything...BUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They only accept CASH ,CHECKS AND MONEY ORDERS. NOOOOOOOOOOOOOO.................. DEBIT OR CREDIT CARD. Its located inside the magnificent beautiful Hospital. With a stream & bridge elegant elevators,gift shop ,snack bar and popcorn waifing through the common area.. Free and plenty parking.

I like the self service kiosk. The location is good for me. Some of the tellers are nicer than…read moreothers. Good hours of operation.

A quick stop at this post office to ship an eBay package. All of the packing materials are easily…read moreaccessible and fully stocked. They even have a small area with tape and pens. The lobby area features an automated kiosk that includes a scale for purchasing the right amount of postage. Plenty of easily accessible parking. Large number of post office boxes here, too. The clerk who rang up my sale was pleasant. This post office is A-OK. [Review 10261 overall, 24 of 2019.]