Garbage garbage garbage. Refuse to do their actual job. Why is it so hard to SHUT THE MAILBOX. I…read morehave been complaining about this for two years and I still get home to WET MAIL. I wrote out last names on the inside and outside of the mailbox and still keep getting random people's mail.

We have been waiting for our mail to be forwarded since January 8th. It is outrageous that nobody…read moreseems to know WHERE IT IS AND WHEN (or if) we will have it. Vague answers, no apology or explanation...we are really disappointed. "Wait another week" is not what we wanted to hear... OVER ONE MONTH!!! WHY?

I ship a lot of packages there never a problem get good service ,never an up charge…read more , lots better than waiting in line at page field, and you can get a $2.00 bagel right next door.

very good family owned business. provide great service…read morealways helping customer as much they can..

I have been coming here for over 20 years. I always prefer to give my business to small business…read morethan the government. I went in there this week to mail a certified letter. The tall guy behind the counter looked miserable- was also rude and condescending had a bad attitude. From other reviews here on yelp apparently this is the way the guy is. I asked him for a small 5 inch piece of tape to put on the back of my envelope because I forgot to do it at home. He informed me it was going to be a dollar. A dollar for a piece of tape? I told him I've been coming there for over 20 years and his snarky comment was "we'll go talk to the owner She's outside". I told him I choose to bring my business there for 20 years because it's a small business and nobody else charges for a piece of tape. He threw my envelope down on the counter and said "then go somewhere else- here is your FREE piece of tape". I ended up just paying for the certified letter because I was in a rush, but the owner was walking in as I went out, and I stopped her and said the same things to her. I tried to School her on good customer service. She argued with me about how people come in and they lose a lot of money because of tape. I explained to her sometimes you got to just eat it as a business owner and if it cost you $50 a year in tape to be Customer service friendly then that's a very small price to pay in this environment. She looked at me and was dismissive. Guess the extra dollar she is making on maybe 10 people a year is gonna really put her over the top with revenue. There's another postal place on College Avenue which I'll be going to from here on out. What a fool.

Incredibly unfriendly, disinterested in business, hanging out on phone, should not be in the…read moreservice business.

Went to USPS to mail a package to South America. International mail requires the sender to fill out…read morea Custom's form. The postal employee on duty , Lisa , was very helpful in assisting me in the process of completing all my forms and sending my package to the recipient. Lisa was all smiles , very courteous and professional in the performance of her duties. I was in and out in less than 10 minutes. Thanks Lisa for your assistance.

This place is good they always have tons of customers and a lot of staff to help so you don't wait…read morethat long the staff are nice

Very helpful, store was clean , only negative was the front area was not properly stocked. No air…read morebills. Card display was disorganized and needed filled. The staff was efficient and helped me process a ground order . They were having issues with their computer system and so things went slowly but the cashier was conversational and apologized for the delay. I would definitely recommend based on todays experience.

Tried to sell some headphones but after buying the label I realized it cost more than the…read moreheadphones the item weighed .75lbs and it cost $24.44 to ship and my buyer paid $18 now I'm out $6.44 plus selling fees

I hesitated to go here because in the past they've been rude and unhelpful at best. I usually go…read morethe extra distance to Whole Foods but today I was pleasantly surprised to walk in and be greeted genuinely by a young lady. I mentioned how nice it was to come in and be treated well. I will continue to go there as long as the good customer service continues. Thank you!

BEWARE: Rudeness alert…read more Took a package there and was YELLED at by the guy working the counter for touching the tape gun. He was rude, unprofessional, unkind and plain nasty. I'll never go back!

SCAMMER!!! I was quoted $80 for a Priority Mail envelope…read more When I questioned the price, the woman working at the desk was incredibly rude. I decided not to use their service and went to the USPS location across the street near Publix, where I paid $10 for the same type of Priority Mail service. I also spoke with the USPS employees about the price I had been quoted, they laughed and were surprised by the amount. They also told me the owner of the pack and ship, buys stamps and other supplies to upsell at their pack and ship store. I'm a local and have supported businesses in this area, including helping various businesses after the hurricane. I believe customers deserve to know when they may be paying significantly more than they would through USPS directly- and they certainly deserve to be treated with basic respect when asking a legitimate question about a price. I strongly recommend the USPS (which mins away) before using this Pack & Ship location. I will not be returning, and I'll be sharing my experience with other members of the local community.

The worst ever. I was dropping off a FedExpackage. the girl was sitting on the counter doing…read more nothing. The label was a little faded. Didn't even get up and try to scan it said she would not take my package because it wasn't scannable. I told her that yes it is. she told me FedEx won't even take it.Honestly, this place should've been out of business a long time ago.

I left a review on Tuesday, March 24th. It has been removed. I didn't think that would be allowed…read more You can see my name but the review is not available. Hailey was exceedingly rude from the start. I needed to ship a bracelet and asked which service would be the least expensive. Her nasty reply was, "I can't choose the service for you. " I said, "Fine but if you could give me an idea of the rates I could choose. ". Her answer (again nasty) was : "They're all within a few dollars". So I never did get an answer to my question. Then I asked about insuring the package for the value. Again nasty: "Go back where you bought it; they'll probably do it. ". I explained that I work for the company where I bought it. They do not. Then (nasty) she said, "Go to a pawn shop. "To my knowledge they do not do that. So I also question her knowledge. At that point I said I would go elsewhere. Hailey said, "You're really rude. ". Now I'd had enough so I said, "That's the pot calling the kettle black. ". On my way out Hailey said (very sarcastically), "Have a nice day. I love you. " I have used Omni for more years than I can remember and I was always pleased with the service (Erin)...until now. I will not be back, at least as long as Hailey is there. If this review is removed again I'm calling the owner. I'll get his name from a former employee.

Rude and obnoxious woman behind the counter. She assumed that since my wife was from NY that she…read morewas a rude NYer. When my wife questioned the price of mailing a package she told my wife to leave and then escorted her out . This women needs a lesson in customer service and the management needs to fire her. We will never use the service again. I wish I had the power to close the franchise.

This place closed up without notifying me they picked up and left with my mail . This is illegal I…read morewonder how many people have been done this way who have a private mailbox as I did there ? I have filed a mail theft investigation into this business they are supposed to let customers know they are closing up so customers can get rest of their mail and get another mail box .

Nice people, helpful, and reliable, always can count on them to help me with shipping, boxes, and a…read moretreat for your four legged buddy!

Always Super fast and very convenient. It's an easy place to use for my shipping needs!read more

Excellent service, amazing staff and professional. I had to have finger printing done and they got…read moreme scheduled that same day!