The men were great communicators and got my job done promptly and carefully. They charged a fair…read morerate and worked hard. They were able to accommodate my specific requirements and scheduled the move within the timeframe I needed. I would highly recommend!

Very efficient, communicative and hard working pair of guys that helped my husband and I unload our…read moreitems from our rental truck. Great value!

In Dec. 2024, I purchased an L890 that had supposedly only been used at a 2 day event. The next…read moreday, I noticed both "pins" on the stitch plate appeared to be angled instead of straight. Because the purchasing store wasn't friendly, I didn't feel comfortable reaching out to them, so I decided to inquire with Top Stitch. Not only were they extremely helpful and friendly, made a suggestion, which luckily seems to have cured the problem. Since then, I have purchased several accessories from them, as well as a B485 last week. Customer service is great! I am so thankful I found them. I will gladly drive 2 hours to do business with them.

I bought a used Pfaff 4.0 2 years ago and loved it. But in opening it up again to make a baby…read morequilt, somehow I pushed the wrong button and I locked myself out of stitch choice and adjustments. I'm embarrassed to say I called top stitch 2 days in a row. Each time, my problem was solved by one of the helpful staff. But the THIRD day, Tim himself, diagnosed what I had tried to do for 3 days! Over the phone, he analyzed I'd locked myself out of options. I'm happy to say the quilt is now done in time for tomorrow's shower. Most companies would tell me to bring my machine in for a free, of course! I live 3 hours away from the store, making that scenario impossible. I can NOT thank them enough for their courtesy, time and expertise. If you need repair or a new or used machine, I can't recommend Top Stitch highly enough!

I called Rainbow International and the owner Jeremy came out to give me the estimate and he had his…read moretwo men come out that afternoon to clean my hallway and master bedroom carpet. I'm SO glad I called! They were very professional and did excellent work. THANK YOU JEREMY

This review is somewhat overdue, but most definitely deserving. My sister and I hired Jeremy and…read morehis crew last summer to do smoke remediation on our mother's house after she passed away. She was a long-time smoker, and the cigarette smoke had permeated every surface in the home. The project took several months to complete, and included everything from cleaning of walls/floors/surfaces/duct work to sealing and repainting the entire interior (walls, ceilings, doors, trim, etc.). From start to finish, Jeremy was an absolute professional, as was his office manager, Rebecca. Jeremy came to do a bid the same day (or day after) we contacted him, and his price was quite reasonable in comparison to other vendors in the area (and especially so, looking back on how much work had to be done). He was up front about the challenges of such a project and cautioned that the smell may not be eliminated 100%. Jeremy and his crew were able to begin work right away. The project was, indeed, a challenge, but Jeremy and his team persisted. They ran and re-ran their equipment countless times over the course of several months (and probably way more than they anticipated), and Jeremy even agreed to come back and do additional treatments upon conclusion of the project if requested by the new homeowners who purchased our mom's home. Because my sister and I both lived out of state, Jeremy and my sister had weekly phone calls to talk about the progress on the house and any adjustments to the timeline for completion. He even accommodated 3-way calls so my sister and I could ask him questions together, and he was timely in getting back to us with answers. Jeremy is also incredibly detail oriented and has a "good nose." As the project was nearing conclusion, my sister visited the home for a progress check and to sign off on the work that had been done. Jeremy agreed to meet her for a walk through, even though it was a holiday weekend. When she arrived at the house, she was disappointed to find the cigarette smell still lingered in the air, and she observed several small details that needed addressing. When Jeremy arrived, they walked through the house together, and he picked up on the smell and every single detail my sister had noted, without her saying a thing. The project took a few more weeks after that meeting to wrap up, but when Jeremy told us he was finally satisfied, we knew it had to be good. And it was! The one downside of our experience is that there were several delays due to the sub-contractors. After expressing our concerns to Jeremy, he personally oversaw all the work to make sure it was completed without further delays. My sister and I are very grateful for Jeremy's thoroughness and for treating our mom's home with love. It was a very difficult time for my sister and me, and Jeremy made this aspect of our mom's passing more manageable. Thank you, Jeremy and team!

Some of the workers are not qualified to do this work and will misdiagnose the problem. If you…read morequestion them, the owner who essentially inherited the business will call you disrespectful.

Log the time they come in and leave: they will overcharge you a LOT!!!…read moreThey may also have to come (like for me) three times before they advise you to replace the unit. But they will still charge you for everything pointless that they did before then.