Coming from a large city, infamous for poor customer service, long lines at any time of the week…read morebut worse during the holidays, I didn't expect much from this PO. But what a great surprise!! Everyone there is pleasant, friendly and professional. I have never waited than a few minutes on a non holiday and 15 minutes right before Christmas. We even have our favorite postal staff, this office is a godsend.

They changed our rural carriers. Susie, our previous carrier was regular as clockwork. She was…read moregreat! The new carrier(s), you never know who it will be or when they will show up, if at all. It could be from noon to as late as 8:30pm. I get email notifications first thing in the morning as to what I'm getting that day. Yesterday it said three pieces,with pictures. Nothing!! They showed up today. This is totally unacceptable!! I suppose if you are the only game in town, customer satisfaction means nothing.

I have been tracking a package since it was shipped and today i got a message that it was…read moredelivered but it is not in my mailbox or on my porch so where might my package be? I wanna kniw where my package is and it be placed in my mailbox

Most of my mail has arrived safely and intact but, over the course of two months, I have had two…read moreletter-sized packages never arrive, one arrive butchered (they included it in a plastic slip saying "We Care" and apologized), and a big package arrive bashed in. Quality control for the Columbia Post Office appears to be on the downward slope.

In typical government fashion, the hours for this post office randomly changed, closing their doors…read moreoutside their posted online and posted store hours (2hrs early). I got there a 5PM, and the doors were shut. They claim they were told yesterday about the new hours, and now me and other customers were not able to use their services because they randomly changed their hours. You keep increasing your stamp price, and your services keep decreasing!

This USPS Office is the best one I've ever been to in my long life and in all the places I've lived…read morein - New York State, Texas, DC, and Missouri. The staff is helpful and patient - always professional - and they are all a joy to work with.