This is by far, the absolute WORST post office I have ever experienced. Zero customer service is an…read moreunderstatement. They WILL NOT assist you for any reason, and when a simple question is asked...they stare at you blankly. The carriers that work here seem to be mentally challenged, and packages and mail routinely gets lost, constantly gets put into PO Boxes that are NOT yours, mail gets ripped open, packets get broken into. Mail sits on the bottom of disgusting tubs until they discover it. This place should be shut down and it's lazy employees fired!!

I am sick and tired of not getting the mail we're expecting. After so many instances of our mail…read morebeing delivered to the wrong address we signed up for Informed Delivery so we know what to expect every day. Today is yet Another day where we were expecting a very time sensitive piece of mail but handed only a Christmas catalog.... And it was delivered after 6 pm. Of course I asked where the rest of the mail is and her response "oh well Lexi and I didn't get three trays of mail" Funny how this is the same excuse we've gotten several other times. If they didn't get the mail then where the heck is it? She couldn't say. Once, the new debit card we were expecting was delivered to (and opened by) someone we don't even know so we had to go through the hassle of getting new cards. So many times we've had to retrieve mail and packages from neighbors. So sick of this incompetence - it's been years !

This is the worst post office I have ever had to deal with…read more You can not call them, the calls do not go through. When they deliver for Amazon, they force the box into the mailbox, rather then dive up my driveway to my house. The product was a liquid and leaked. I put a vacation stop in in May and they kept delivering mail anyway. But there is nothing we can do about where we live an the post office we are stuck with!

"Attempted to deliver" but no attempts were made to deliver packages. "No access to delivery…read morelocation" meanwhile my driveway is completely accessible with only a single car in it as well as my mailbox and front porch being free and clear.

Long lines no matter what day or time you go and never enough staff working. Costed almost $20 to…read moresend a half pound package of baby clothes, not a good value. Service is mediocre at best.

worst place evwr got there at 2:30 sign said we are on a lunch break and hour later a guy came out…read moreand said we will be out soon another hour went by nothing than a big lady came out and said we dotn do passports wasting everyones time and she actwd like she aas in the right and that we were in the wrong if it burns down i might cry tears of happiness

That woman who works there is disgusting and incompetent. Her two moods are rude or flirty, which…read morewouldn't be so awful if she at least did her job. As is, I fail to see any redeeming qualities. You're better off going to other post offices if you'd like actual service. She'll have the gall to tell you that herself if there are no witnesses around. Maybe her sole purpose is to chase all customers away from this location and try to catch a date. She can't even manage opening to door on time so we can service ourselves.

Mail delivery is extremely inconsistent. On 6/22/26 my mail was delivered at 7pm! Yet on other…read moredays it comes as early as 10am. I am never sure which days mail is in the box.

How is it possible i haven't reviewed this post office? I have been here hundreds of times. I…read morehave a home in the area and still send lots of snail mail. This post office always had good stamp choices and very pleasant staff. On occasion it gets busy, but the line moves along just fine. Parking is only ok here.

OK, I'm back with another Post Office review…read more This is a very different PO than those found in cities. This is a small town place, they know everyone, and they also know whats going on around town. So if you need to learn anything, this is the spot to stop in. They always have stamps, can always mail something for you, help you find the right box and really make it a pleasant experience. Its a totally different feel in the country. Many of these offices are currently at risk of closing, but for many local people its one of their main sources of information, interaction and the like. Its important they remain open in these small town country areas.

This is the second time in a row I just watched at my door while the mailman refused to complete a…read moredelivery and instead leave a slip in my mailbox that says "sorry we missed you." it's one thing to not deliver a package, but to then bold face lie about it as if the recipient isn't going to know. That takes some serious brass ones. This is the 2nd time in A ROW this exact scenario has happened. This does not include the multiple times our mail is generally late, not delivered at all, or given to our neighbors. This is the same mailman that reached past me into my house to grab my food to close it on me because HE was scared of my dog. The unprofessionalism is through the roof. How does one refuse to do their job, actively lie about it, overstep customers on their own property and still have a job? ​​​​​​​​​​​​

This post office is terrible. If you're lucky you may get your neighbors mail, other than that,…read moreyou can bet on your letters and packages to vanish in thin air. Birthday cards, checks, you name it. If you're ordering a package and live in Otisville do yourself a favor and see if it's being delivered by USPS. If it is don't do it, you're going to pay for some potato to make you wait 2 months to lose it.

Asked to speak with Postmaster after mailing a package. It is a serious issue with mail. ONE…read moreemployee there in the package rm, 3 of us waiting . Employee stated he's not in, he'll be in on Monday. When I mentioned the problem, knowing that mail delivery has been farmed out to USPS in Newburgh and we are missing mail or having it sent back with yellow stickers, he shrugged his shoulders, unconcerned and said, "yeah, Newburgh can't do their job." No concern at all.

This is the WORST Post Office in the USA. The Postmaster is rude and stupid. Held my mail today…read more3-4-2026 for a request made in 2025. He wouldn't tell me his name and told me it was for me "to find out". Dumber than dirt. He can't read or count. Loud and boisterous and stupid as well. wish I could give 0 stars or - for review. AWFUL

Great service and great prices. The owner is also very nice and helpful…read more I've been here to print a few times and I've had a good experience so far. Recommend this place to anyone.

They need to change the UPS hours. It doesn't open until 12PM, but when I called at 12:15, she was…read moreon was on her way from NYC...she wouldn't be there before 1:15 if then. There were three people waiting and left when I told them it would be a least an hour. One man was standing there with a young son. There is a sign on the door saying they wouldn't be there today until noon. But the sign is there everyday when the website says 9-8. The second time I went there in two days.