TL/DR: Fast, efficient, affordable, and friendly. What more could you ask?…read more The progeny just moved to NYC and their partner's espresso machine was here and since a latte is $9 there without additions, I thought it might be nice if they had their machine. It was in a box that was great for the shelf in the store and maybe for shipping on a pallet of other boxes, but not for the mail or for UPS. It needed another box and then to be shipped. My preference is for local businesses over franchises because all of the money stays as close to my community as possible so I did a little search and this one was convenient to my other errands. I used no other filter. The place was clean and bright, with tidy displays of local products (good place for gift shopping, perhaps), and the ranks of mailboxes at the front of the store. Someone came from out of the back before I got to the counter. I explained my situation, gave them the details, and the whole thing took about 6 minutes. An 18X18X10 inch box and the packing material for it plus shipping came to $44. I was pleased with the service, the atmosphere and the cost. I'll definitely be back to ship more of their stuff to them as their two year stint in the big apple continues.

They lost my package worth over thousand dollars, they claimed they never received it and usps has…read moreconfirmation that they delivered it to the front desk at the ship shop. Disappointed in this buissesness after doing buissesness with them for years, I will never do buissesness with them again.

It makes my day when I have a lot to do and see a return. I don't dread it because I love the…read morestore. I also get a kick out of the horror stories I hear from my husband when he has to stop by the UPS stores on the west side, which makes me appreciate ours even more.

They are generally pretty good, but customer service sometimes isn't what it should be. Today,…read morethere was only one clerk dealing with a couple of older people who were taking forever because they weren't understanding anything that was going on. There were nine people in line and there were people in the back who could have been working the front end, but they just weren't there. I ended up walking out so I could get to the post office in time to mail a different package. I guess when you're the only game in town, you can afford to do things like that. The waiting in line for more than 10 minutes when the line isn't moving at all is a sign that something is going wrong.

My father and I received excellent service at Pak it Rite this past week. Ashley took extra care…read morewith our shipping needs. She treated us like family. We highly recommend them for all your shipping needs. There are some really cool items in the shop as well. Thanks again for taking extra care of us! If we could give 10 stars, we would!

Please do not order from this company. I received cherries from my sister as a birthday gift from…read morePak it Rite. It was delivered and placed in a bin side up. There was no indication on the box, placed with side up, that the items are perishable and needs to be refrigerated. I called and spoke with Diane, the owner, who was extremely rude. She indicated that the cherries left her facility in good condition. This is probably true, but when the package is placed in a bin without the recipient's ability to see it readily or the side up that indicates that it is a perishable item, then there is a likely risk that the item will spoil....which they did. If you want to order or give the gift of perishable edibles, please do not use this company. Please invest in companies willing to stand behind their service.

Online, this business says it is open on Sundays 10am-4pm. But when I went there in person to drop…read moreoff a package, they are closed​​. Store is closed and dark, no body inside. This was on 10:15am Sunday morning, 12/07/2025. They need to update their online hours. ​​

Besides my low score review the people that work there are polite friendly and helpful. My decision…read morefor the low score over all is because I was renting a mailbox there for over a year and over a month ago I had a package that usps delivered there for me and it said delivered, a 1 thousand dollar package that was lost, not found in the building but usps claims was delivered to the shop through the back door of the building with a picture of the location of delivery and yet the package was not found when I went to pick it up, I lost 1k and there for I will never do buissesness with your company anymore.

My last use of (FedEx) here in Wenatchee was 14 years ago, so I was surprised to see many upscale…read morechanges in the services offered. Their service center at the north end of town Is clearly set up to serve the public. I walked in with an urgent delivery to Bogotá, Colombia, holding some small metal parts with no packaging in my hand. This wasn't my first rodeo--I had my commercial invoice with four copies already filled out for the customer in South America. The counterman knew exactly what to do. He found the cheapest method and best protective packaging for the fragile metal tubing I was shipping. I watched him wrap the parts and he did an excellent job. He scanned my ID, took my card payment, and returned a receipt with all the tracking information required to notify my customer. I was in and out of there in no time. Although I was in a hurry, I did notice racks of related products that make shipping effortless. I was there at 2 o'clock and the last pick up for air shipments is at 4 o'clock. This experience gave me a very positive attitude toward (FedEx).

Such a frustrating experience - i went in to print two documents and had to ask for help because…read morethe one pc wasn't working. The staff acted put out even though there were no other customers there, and the directions they gave didn't work. Should have expected this from FedEx.

They need to hire more respectful drivers. They drive through my dirt road to fast and when I ask…read morethem to slow down they argue that they weren't going fast or just roll up their windows and drive off. The latest one was driving van number 273277 and I reported him to the manager at the shipping center and this isn't the first time I've had to do this. If I had a choice they would never come up my road and if this continues I am going to pursue legal action against them or find a way to close my portion of the road since three is another access to the people above me. If there was a way to do it I would give them no stars.

I swear they hire the most incompetent people. This is the 4th time a driver has delivered a huge…read morepackage in the middle of our driveway. It's supposed to rain and I can't lift them. We've already had a package ruined over this issue this winter. I have filed 3 separate complaints and nothing ever changes. Not once have I had this issue with UPS. Y'all are just a bunch of morons.

My package, which I paid an extra $15 for 3 day service, still hasn't arrived a week later. I'm…read moregoing out of town for a week, and there's no local number for me to call. I don't want my package sitting on my doorstep for someone to steal ...

I hate fedex. Always loosing packages today I got a package marked as delivered but it's not here…read moreand says it was delivered somewhere 20 minutes ago away from me so disappointed

Not sure about the name of this place…read more.. But they have amazing customer service and can ship your item through any carrier. And you never have to worry about crazy lines like the UPS Store.

I needed my tracking information promptly and was told it would be emailed. I emailed the business…read moreemail incase I hadn't written it legibly or anything and wasn't given tracking before end of business day. This makes it incredibly inconvenient for me to complete a transaction for selling online. I now have to wait all day Sunday and who knows how long Monday to receive information.

so I was in town looking for a snack and a post office because sometimes life happens that way, and…read morehad qualified success on both counts. found a rated eatery that I didn't much care for. I'm taking a pass because maybe it's a local thing and the locals are agreeable to it and besides that, this is a review for the local post office. the Ellensburg Post Office, judging by content and context of the reviews, seems a mess but after navigating the streets and sidewalks and seeing what passes for acceptable parking out front I am inclined to believe you get what you deserve considering that postal workers are generally hired locally so these are your very own neighbors treating you this way... I just popped in to post a few cards and the drop box was clearly labeled and functional so I did not get to interact with the staff, just the folks coming and going and "parking"... not saying anything, just saying that sometimes you get what you deserve.

Sometimes it's great. The take packages where the retail company doesn't deliver to P.O. Boxes. If…read morethey are not busy they can answer a few questions as be of actual assistance. However the last few years: regarding P.O. Box mail. The back office has a systematic delivery method for the mail. That part is needed, however, some will argue this method can also target paid for boxes with service difficulties. Operational: The back office workers place the mail as far back toward their work space as they can. If someone doesn't go to the post office every day, back office personnel do not inch the mail slightly forward toward the customer access door. The small pieces are most vulnerable. Think size wise, of pieces such as 1099 tax statements. If something falls out the back, it is lost. Talking to mostly friendly front desk personal about the issue still can have the back office personnel delivering the mail in the back of the box.