Excellent experienced renewing my daughters passport this morning. The civil servants who work at…read morethis location are kind, informative, patient and hard working and make the whole experience not as traumatic as other places. Really good people work at this location. They go beyond the normal to help people who usually are frazzled and stressed with the whole application process.

The staff was extremely efficient and helpful. It was by far the best post office experience I've…read moreever had.

I live in Strasburg, the Post office is always clean. I'm disable and have a service dog. The staff…read moreare always helpful. When Strasburg has a lot of snow or ice, I have to do is call the office and they always bring my mail out to the car. I have a lot time dealing with the Government that's main reason I am disable, If this staff could run the Gov. USA will be great again. Thanks to the staff at this post office.

AIM helped me put together a 120 page travel guide for an upcoming trip and they were absolutely…read morefantastic. I couldn't have done it without them! Thank you AIM!

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

We had to visit the notary twice over two days. We worked with Princess, who was extraordinarily…read morehelpful, patient, and kind in assisting us with a difficult matter. The prices initially gave us some sticker shock, but she helped us navigate everything quickly and efficiently, even when the store was very busy. All of the staff were pleasant and professional. Thank you!

Rude employees do not answer phone, not helpful once drove all way to store after waiting on hold…read more15 minutes. No transparency and scam people. I tried calling to find out how to access label as they never answer phone then did not disclose almost $6 fee to print a single sheet of paper. Avoid this location by all means unless you're desperate for horrible customer service.

Priscilla was the most helpful and kind person I've ever met at a Post office. Most people dread…read morecoming to the post office but she was on fire! She was quick to answer questions, great multitasker, and overall amazing customer service. I don't ever leave reviews but I had to leave one for her after I saw how she treated this family that walked in before me. They had about four kids trying to get passports and they didn't know how but Priscilla was super kind and answered every question with a smile. She even cracked jokes and made everyone in the post office laugh. She's an amazing employee! I came in for my passport appointment I had at 12:00pm and I was out of there by 11:58am and she was working all alone with a long line of people. She's awesome!

There's no way of getting around going to the post when you really need to...Especially if you have…read moreput in a COA Change of Address... I am not getting ANY FORWARDED MAIL AND ITS GOING ON 2 Months and luckily I have given my new address to most but where is the FORWARDED MAIL? Here We Go To The Post Office... I'll have to stand in horrifyic line waiting just for them to probably tell me there is no mail... I asked for the mail to be held/ hold and I know it is because I picked up some mail so it's been a few weeks now no forwarded.. So they should either have mail held or I should be receiving my first class mail and periodical mail... How do I know for fact I worked 15 years with the PO... The new carrier where I just moved to has been employed for 1 month... ‍ WISH ME LUCK...!

Allana gave us the best customer service! Not only did she help us fix our problem, but was very…read moresweet! I'll most definitely recommend people to come to this post office!

I've been using this location for years. They're not…read moreperfect, but do a great job with the amount of traffic they need to process daily. Last year, I started an online business, which means daily trips & interactions with this PO. I have a greater respect for what they do

Absolute nightmare at the Smoky Hill USPS. I had a confirmed redelivery request, yet my package…read morenever showed. I made two attempts to pick up the package at the designated blue door area. Both days the clerk refused to provide assistance and both days she said service area was closed--even though the post office was open and customers were in queue!!! On the 2nd day, when I asked for assistance and clarification for why the pickup service (blue door) was closed--it was only 930am... the same clerk walked through the blue door (pick up area) and CLOSED THE DOOR IN MY FACE AND WALKED AWAY! No signs indicated package pickup was not open, no courtesy, just attitude. What should've been a 5‑minute pickup turned into over an hour in the general line. People have bad days. Holiday rush or not, this level of rudeness and disregard is disgusting and unacceptable. I hate even giving 1 star.