I have always received assistance and very nice treatment. The wait can sometimes be long based on…read morethe crowd and the number of people working the desk. It would help move things along if people had their stuff together. Service is good.

I wish I could give this post office no stars the workers are nice but the mailing service is more…read morethen horrible, i haven't gotten a single package since I got here and keep getting zero updates on where they could be. Something needs to be done about this because this is ridiculous I've never heard of a post office that can't even deliver a single package

They are supposed to be open on Saturdays until 1:00pm. I went a little after noon on Saturday,…read moreApril 18th and it was dark and locked with no sign to explain why! Went back on Monday and told the clerk it was closed that day and she just said "really??" I will be going to the Elmendorf post office from now on...

Old facility, hot inside small area separated from the self help and PI boxes…read more Worker very nice and apologetic on the wait, don't see anyone else working but one here. With the cut of staff surprised she's so nice and patient

Great customer service, they're quick and efficient. I must say coming here was incredibly smooth…read moreprocess mailing out letters and getting my mail

One of the Carriers was cleaning the doors when I was coming in, & she graciously held the door for…read moreme. No line when I got there around 1130, lucky me. Always happy when that happens on a Friday. Had two packages to mail out. One large flat rate box ($31) & one medium flat rate box ($21), then being a philatelist I had to check out the new stamps. I got the last block of the 250 years of Carriers for my retired Carrier Dad for Xmas. Perfect. The gentleman happily got it out of the cabinet. I got the Keith Haring set, a SpongeBob set & the special 250 years of Carriers. They were friendly, & helpful with my purchases. Total spent was right at $97. This is not our grandparents postage. But, I'll always be a letter writer. I like the Elemdorf Post Office. Glad it's the closest to me.

The Post Office in Converse is one of the best I've dealt with. Sure, I've had a few glitches,…read moreafter all it's going to happen. The issues are shoving things into my box & damaging items. (Honestly, sadly normal); a package mailed to NL, arriving damaged, & never getting my refund (cost $149 to ship!); lastly, often times only 1 or 2 clerks on duty. Now, sure those are annoying, yet I gave them 5 stars. Well, I believe they deserve it. This PO is by far the friendliest, most helpful, & the clerks are willing to go the extra step to make the customer happy. They have good hours, they normally have all the stamps I have to have. (Yes, I collect.) So, beside my PO back at the APO world, Converse has the best PO in my honest opinion.

Stop losing people's packages and answer the phone when customers call! No wonder people want the…read moreUSPS to go away!!!

I had a disappointing experience at the universal city Post Office. The clerk who initially waited…read moreon me name James was rude and unhelpful when I asked to have my mail certified. Because of his attitude, I chose not to continue the transaction with him and went to another clerk instead. The second clerk which was his supervisor Mr Ken was able to help me without any issues. Customer service should be respectful and professional, and unfortunately that was not the case with the first clerk

Sam the teller was absolutely wonderful he helped me and my daughter with a package that was going…read moreto Nova Scotia Canada he was very patient and thoughtful ,his smile and kindness carried me through the whole day .Thank you Sam and thank you whoever hired this gentleman.The absolute best service post office hands down .

So far away from parking and I had an appointment for my passport. There was only one worker here…read more Not to mention her absolutely distasteful attitude. This is why people hate the government.

It's across from the Alamo Plaza…read more The post office and court house is combined here, so you have to go through security to get to the post office. Watches and removal of all items out of your pocket. The staff at the post office all go to lunch at 2:30pm for an hour, so we had to come back an hour later. The post office is in hallway with the windows along the walls. There are two windows open, but one person working and it's super slow. $0.90 for a wooden postcard from the Alamo. The post office staff said he would have to manually feed into the machine or it will crack the wooden postcard, thus why the postcard costs $0.90 to send it.

Paid for shipping for a package to Indiana. Sounds simple enough. However, the clerk entered my…read morelocal shipping address as the destination and the destination address as the shipper. So, the packaged bounced around between San Antonio and Dallas for a couple weeks and is now back at Marion. Now, I have to pay for shipping again even though I already paid for shipping. The time sensitive item is now late. Will try again from another USPS with a different clerk.

I had to come here to ship a couple items I was selling and both times I came here they were…read moreefficient and very helpful!

Pro: they have a parcel drop drawer that wasn't full and it's one of the few locations around…read moredowntown that 1) even has a parcel lock drawer and 2) has 24/7 lobby access. It's also the only post office I've ever been to with package pickup lockers. Con: they did not complete an origin scan and the package moved between 2 post offices before it had an in chain of custody scan status. As a marketplace seller this directly impacts our late shipment metric as to the system it looks like it was dropped off late even though I understand what happened because the zip code under this scan was not the zip code of this post office. Again the seller systems don't have any way of knowing this so we still get dinged for it.