Just finished my 3rd refinance with Vertex. Worked each time with Kevin Sadowski and could not be…read moremore pleased with the professionalism, follow-through and customer service focus. Kevin ensures an A-Z excellent experience and is always readily available to answer questions and provide sound advice. Also, Paul Becker who takes over as Loan Processor is amazing to work with. He patiently put up with my needing to "over cross" the Ts and dot the Is. Highly Recommend Vertex - and especially these two professionals.

Talked to Eric Olsen on the phone. He was very helpful, direct and honest. As it turns out, the…read morerates they can access don't make a refi worth it for me yet, but I will certainly contact them again should rates drop further!

Jimmy helped my wife and I finance our first home. I can't express how helpful and professional he…read morewas in helping us with our loan. Jimmy went the extra mile to explain to us how everything worked and even got us an incredible rate. I've heard horror stories about trying to use a VA loan to purchase a home, let alone in a crazy market like Denver. Jimmy streamlined the process and made the home purchasing experience enjoyable. He came highly recommended from a friend, and I want to pass his high praises on to anyone looking for a home loan. Thanks Jimmy!

I cannot express how wonderful Jennifer and her crew at Cherry Creek Mortgage is! From the start,…read moreeverything was explained and presented to me in a way that I could actually understand. I was given daily updates so I knew where our refinance was. We closed in less than a month and the process was painless. I would recommend Jennifer and Cherry Creek Mortgage to any one looking to purchase or refinance their home. They are truly a class act.

I have worked with Jennifer multiple times on refinances and she is consistently detail oriented,…read morefull of integrity, heart-forward and incredibly versed in a variety of loan programs to figure out what best suits her clients. Her work doesn't stop after the paperwork is signed, she follows up and makes certain that all the i's are dotted and t's are crossed. If you're purchasing a home or refinancing it, you'll want Jennifer in your corner as your lender getting you to the closing table.

Well I guess I won't give them a 1 star review as my experience with them was not as horrible as…read moreothers had on here, but it wasn't good either. Their auto pay system is terrible. I decided to add a little extra principal payment last year. I used their online tool and only added an amount to that line (did not change bank accounts or anyone else). It said it wouldn't take effect on the next payment but would on the following one. No big deal, except that the stupid system didn't process a payment at all for the next one. I didn't find out until I got an email stating that my payment was late. Fast forward to today - sold the home, loan was paid in full, but their system pulled a payment after it was paid off. I had already called them to cancel the automatic payment, but why would it pull a payment with $0 due? So now I have to wait for them to snail mail it back to me by check. I got an email last night from their automated system to be ready for the next months payment (full amount of course, even though they now owe me money). Spent forever on the phone trying to get to an actual human, who just assured me that it wouldn't happen again. Doubt it tho. They also have no clue how to read insurance docs. They sent me a letter every year saying that I didn't carry enough insurance on the home. I sent them the coverages every time they asked for it, but their system doesn't allow for comments. Letters finally stopped when I sent them a written explanation on how to read the documents complete with highlighted areas and arrows pointing to the section that covered the home for 50% over the insurance co's suggested amount. Anyways, I would never choose to be their customer. I got stuck with them when my loan was sold to them. If I was planning to stay in that home, I would have refinanced just to get away from them.

Zero stars! This lender is the absolute worst to work with…read more 1)Their website is not secure 2)They do not have technical support 3)The one time payment option errors every single time, causing delays, late payments, etc. 4)Do not expect payment reminders, which is the norm for financial intuitions. 5) Do not expect ANY communication about escrow changes until the time comes to pay your monthly payment. Surprise!!! I have no idea why my previous lender sold off my mortgage but this company and their (lack of) business ethics are 100% unacceptable.

This Keller Williams agency is as unethical as they come. Debbie Conner is the managing broker at…read morethis facility. I did business with her daughter, Kristin Conner, who grossly misrepresented a house that I purchased and scammed me. I tried to contact Kristin Conner's broker once I learned of Kristin Conner's unethical transaction and this agency actually prevented me from talking to her broker - her mother! I left at least two voicemail messages for the broker to call me back and both were ignored. One was even forwarded directly to Ms. Debbie Conner from one of the agents that works at this facility, and she ignored it. That is this agency's MO - ignore and move on. Avoid this agency and all of the people working there at all costs. They will have you use their mortgage broker, Brianna Collette, who offers you outrageously higher rates and then wants thousands to pay the rate down. When I told Kristin Conner and Brianna that I was going with another lender, they both had their canned response ready - "They have hidden fees"! No, they don't. You, Brianna, have hidden fees. Also, Brianna had the insurance agents they work with call you repeatedly to switch to their insurance carriers who are unknowns. I actually had to tell them to stop calling me one day so I could get some work done. They are unethical, unprofessional, have absolutely no standards and will say and do anything to cover up their corrupt business practices. And from personal experience, they are the biggest liars I have ever had to deal with before. Kristin Conner is by far the "biggest" most outrageous liar. They are dangerous. The franchise owner of this agency is Steve Nickerson. Remember the names. They are corrupt from the top down. BEWARE and run for your life.

Debbie Conner is the broker manager in the office where the agents below are located…read more Outrageous conduct highlights my less-than-stellar experience with this agent. Ms. Lynsay Hose, agent in this putrid office of Keller Williams, played a bait and switch between two buyers. After accepting my offer (with consideration-completing all three elements of contract formation) and telling my agent she was emailing the contract which included a notation of the seller fixing an item, she shopped for a better offer, then told me that she received a very strong offer and it was accepted--apparently within one hour of her telling me she was emailing the contract. This bait and switch is unethical; however, a dash for cash was clearly in play with listing agent Steve Nickerson and his sidekick Lynsay Hose. My full list cash offer was illegally and unethically tossed...and Ms. Hose's statement of an alleged better offer in the end was a mortgage which was the same as my cash offer. Hosed by Hose! Common sense would usually prioritize cash over a mortgage (concept of present value of money). Of course, intellect does not come into play with this office or the agents noted here. In addition, people either have ethics or they don't and choose to conduct business in good or bad faith (as was the case here). Nickerson and Hose are lacking in ethics and contract law. I have been told by a Keller Williams regional director that the office where Steve Nickerson and Lynsay Hose are based is being "disenfranchised" as of December 31, 2022. Great news, though they'll just set up their devious dealings in another office!! Definitely makes one wonder just how many complaints were submitted that resulted in such an action. Just as another reviewer noted, rotten starts at the top and filters down. Don't get hosed. Skip Keller Williams-Highlands Ranch and these two realtors! Find a realtor with ethics if POSSIBLE, who doesn't put money grubbing ahead of doing what's right, and who has an education and can THINK!

Big thanks to Chae and his team at PMS! I was moving from CA…read moreto CO and I am self employed. The entire process from start to finish was simple and smooth. Anytime I had any questions Chae was always available to take my call and answer them. I was purchasing a home from a builder who had very specific dates for appraisal and closing. Chae and his team met there dates and had docs to title days before the deadline. Chae is very knowledgeable and rates are very competitive! I will definitely recommend Chae to anyone I know and I will be using him again.

Super responsive and best customer service around. Can't beat low rate and fees that we got!read more

Samantha and her team helped me with financing my 2nd vacation home…read more It was not an easy task as the debt to income ratio was less than ideal even though I have some savings. She was able to come up with some options which no other independent mortgage lenders could. I would recommend her service and her firm.

For what it's worth, Samantha Daily, a representative of CMG Financial ran my credit five times in…read morea couple days. I sent Samantha the credit authorization numbers and I explained how her decision to pull my credit five times negatively impacts my credit. I requested that she remove the requests and she flat-out refused. She additionally wrote the following: "I would be shocked to learn that a mortgage company pulling your credit has severely impacted you or cost you thousands of dollars. This happens often with clients who freeze their credit. Credit bureaus expect this and expect you to shop for a mortgage so having a mortgage company pull your credit within a 30 day window should not have negatively impacted you." If you are looking at applying for a mortgage through Samantha, please beware that her behavior can really impact your future.

Richard Sardella from Colorado Home Mortgages is by far the best loan officer I, and my family have…read moreworked with! He is responsive and timely when it counts! I would suggest him and this company to anyone looking to buy a house!

I have worked with Rich Sardella at Colorado Home Mortgages on several occasions--refinancing of my…read moreprevious house 2 times and most recently obtaining a mortgage on my newly built house. I am a real skeptic when working with people where my finances are concerned. I learned very quickly that I could trust Rich's advice and trust him completely. Each time I have worked with him he has been very honest, professional, responsive, and has always looked out for my best interest. In the past I have had some very negative experiences working with mortgage companies and found it refreshing positive to come across this company. I highly recommend Rich and Colorado Home Mortgages.

We were already in process with another lender and needed to close fast. I was referred to this…read morecompany and and we closed in a of weeks. Really pleased using this company for my loan

From the owner: Are You In The Home Buying Process? We Offer Customized Colorado Home Loans To Fit Your Needs with…read moreThe Best Rates, Low Costs & Quick Closings. Give Us A Call Today! Our Clients Can Count On Expert Advise, High Quality Service And Dependability In Every Interaction With Equity Bay Mortgage, LLC.

We recently bought a Shea Home, Marigold floor plan. The front bedroom is 4° cooler than the rest…read moreof the home. When we asked Shea Homes they said they had the same problem with a similar model in Backcountry. They would not help in finding a solution. We currently run a space heater in this room which we use as an office, this resulted in the breaker constantly flipping. When we asked Shea Homes they said because we have an HP printer their 15 amp fuse would not support both. We have had other Shea Homes and were very happy with their construction. They have cut corners and have put the burden on the homeowner. We have talked with neighbors and they have said the only solution they have found is to finish the garage that is attached to the bedroom...ugh this will cost us several thousand dollars.

poor customer service . They never come to terms with any of request during the the building…read moreprocess