They do not know what they are doing at this clinic. Made my son's condition worse!…read moreWe came with acute ear ache, lots of throbbing and piercing pain and pain to touch. The doctor tried to assure me it's TMJ and there is no evidence of ear infection when I repeatedly explained that all markers indicate swimmers ear. They insisted on rinsing out the wax that was blocking the view, even when I questioned that. After the procedure, the doctor agreed it was swimmers ear even though there was "very little redness and swelling". Went home with prescribed ear drops. No instruction on pain medication, but when I asked I was told to take Tylenol. I questioned that versus Ibuprofen and was told to take Tylenol instead. Overnight the condition worsened beyond tolerable so we went to Children's Mercy Blue Valley in the morning. Thank Goodness for that place!! By then there was visible swelling in front of the ear and the canal was so swollen that drops would not go through. CM doctor said that rinsing out was the WRONG thing to do and that we should have been prescribed oral antibiotics in addition to a heavy dose of Ibuprofen to reduce swelling. They placed an ear wick inside the ear to help distribute drops to the middle ear. They put us on oral medicine, stronger ear drops, and a strong anti-inflammatory regimen. The nurse that helped us seemed lost. She did not know how to answer simple questions and I seemed to know more about the condition and care than she did. It might have been the most incompetent nursing care we ever encountered. Our experience at this CareNow location was borderline malpractice and worth of a formal complaint to Kansas State Board of Healing Arts or Kansas Department of Health. If you have an immediate need, please spare yourself the trouble and potential worsening condition, especially with children. Take your kids where the staff is actually knowledgeable!

Karen and the doctor we saw at Care Now Lenexa were amazing! We were in Lenexa for one day on our…read moreway to a remote location when my son developed a sore throat. Karen verified our insurance and was friendly and so helpful, the doctor had a wonderful bedside manner, and we had our prescription within an hour of leaving. Everything was seamless. They followed up with lab results and went above and beyond for us. Thank you to Karen and all the staff! You saved our vacation :)

First time I'd been to an urgent care/ walk-in clinic. Used the web page to hold a place in line,…read morewas seen reasonably promptly and treated professionally by a competent and pleasant nurse-practitioner. That's all I was looking for, and at a much more affordable price than the other clinics I researched. I hope not to need them again, but will recommend them in the future.

From the owner: MinuteClinic® in LENEXA is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

I've been a patient of Dr. Gatz for several years now, and I hope he never retires because he's the…read morefirst GP I've had who actually listens to me rather than being dismissive and indifferent. The staff at the front desk are always friendly and very personable. Amy, Dr. Gatz's nurse is very responsive and so understanding of my crazy work schedule as I travel, and am gone for weeks at a time. I'm very picky when it comes to health care providers, and knowing this, Dr. Gatz has always referred me to a specialist who is exactly what I'm looking for. The new location is beautiful, by the way!

Went to urgent care for a sports injury to the arm and the nurse practitioner student kept asking…read moreabout sleeping on it wrong or leaning on the elbow for an extended period of time. Really unsure what her line of questioning was, as the injury was directly related to and happened DURING a high contact sport. It made me wonder if she was even listening. I won't go into the back and forth details of the exam but if I hadn't pressed for direction on treatment or recovery I would have simply gotten an "I don't know and go see your PCP". If my PCP could have gotten me in for an appointment, I wouldn't have been at the urgent care in the first place. The worst part about the experience was the dismissiveness of the student and the lack of professionalism from the overseeing practitioner. She literally walked out of the exam in a fit. Didn't even end the exam just walked out. I wouldn't recommend this urgent care unless you are in desperate need without any other options. The only positives were the facility was clean and both the front desk and nurse were friendly.

I went to the other 95th St location for a pre-employment drug test and physical. To make a very…read morelong story short, I was told that my drug test was "positive for something" but they would not say what it was positive for-- after it was sent out to a lab it was reclassified as "no cause for questions or concerns", and they still wouldn't tell me what they saw on the initial screen. It would be great to have that information, considering it's my body fluid and my health, but apparently they don't tell anyone anything. It started my employment off with some tension between me and my Human Resources department. I went back for the physical, and after checking in, I waited over two hours. I knew that others who came after I did were going ahead of me, so I went to the desk to find out why. Guess what? I hadn't been checked in!! I understand mistakes happen, but an "I'm sorry about that" would go a long way toward creating good will. Once I was checked in, I was in and out in 15 minutes. The PA who did my exam was adequate, but very unfriendly and cold. I get it-- they're not working for me, but the atmosphere in there is dark and cold. A few smiles and a pleasant greeting would bring it up a thousand percent. They sent me a text later that afternoon, asking me to rate their service between 0-10 -- I texted back a "3". That was the end of it. I guess they don't want to know why, or hear negative responses. They didn't acknowledge my response at all!! Kind of a crazy way to do business.

I came here to do my pre employment drug screening. I was greeted with a helpful smile and was…read moreasked to give my phone number so I could check in online as opposed to physically writing out my checking details. After completing, I was called back no more than 15 minutes later for my screening. The screening took about 5 minutes and the nurse was kind and told me the steps that would happen next. I'm not sure if I just got lucky with wait times but my experience was pleasant. They also have complimentary coffee and cream.

I stepped on a piece of glass that was embedded in my foot - I couldn't get it out. I went to…read moreCareNow, as I've been here before and always had a very positive experience. I happened to get there during a busy time-but the wait was still far less than walking into the ER and having an outrageous bill. Everyone here is professional and treat me with kindness. This is from the receptionist, nurse, and doctor. Thank you all so very much for taking great care of me! Debra

I checked in / got in line online and upon arrival and entering, I got greeted by two VERY KIND…read moreblack women who helped me get all settled in and constantly checking up on me to make sure I was okay considering I had a pretty deep cut on my hand. Shortly after arriving I was told i would be seen by the Doctor Travis Williams - he eventually came out took a good look at my hand & explained what procedure he was going to take to get me up and out of there. I was eventually called to the back where my height & weight was taken & then told to wait in the patient room. Not long after Dr.Williams came in and saw me crying due to experiencing a high volume of emotions at once & did an amazing job helping me relax so he could start my numbing and sutures. WHEN I TELL YOU - TRAVIS WILLIAMS NEEDS A PAY RAISE IMMEDIATELY & IM NOT OVER EXAGGERATING OR JOKING. GIVE THE MAN A BONUS OR SOMETHING!!!!! The attention to detail, constantly making sure I was okay, beyond kind & such a sweet soul to even encounter. He did SUCH A GOOD JOB, IM STRUGGLING TO LITERALLY PUT IT INTO WORDS. Dr.Williams is honestly god-sent & when it comes time I will have to go back 11/10/25 to get these stitches out & I plan to call up there to try and schedule an appointment with Dr.Williams because he did just such a good job . I hope everyone who comes here is able to experience this the the way I did !

9 people in line when they opened. Sigh, it's cold season already. Fairly prompt and the Dr. asked…read morethe right questions and took time to listen to my concerns. It's a little tricky to find. The entrance is in the middle. I recommend parking in the back.

this placed is called urgent care but basically all they can do is give you a bandaid and some…read morejuice. need more, they tell you to go to the ER. I drove 30 min to get here and when parking the nurse called and said they don't do labs and can't treat me at all and I need to go to ER. Um, that's why I'm coming to urgent care so I don't have to go to ER. CVS minute clinic has to be 1000% better than this hole in the wall, useless "urgent care". Don't waist your time!

I can't express enough great things about Dr. Rahto and his amazing team! Both he and his attending…read morenurse, Hayley Wood, TRULY went above and beyond for me during my visit yesterday - along with the rest of the team that assisted along the way. I have had only exceptional experiences with Dr. Rahto and his team taking great care of my health needs. But yesterday was especially important for me as I came into the office in crisis mode regarding my health issues and how that has/is impacting my job/career, my life, and my future - and they made sure that I was well taken care of and spent the extra time with me in order to do so. They were incredibly professional, patient, knowledgeable, and genuinely compassionate - something that's rare to find these days as most other medical experiences make you feel like just a number. They made me feel like family. Hayley took the extra time and attention to detail to help me fill out medical paperwork and I felt truly cared for and supported every step of the way. She was incredibly patient with me as I asked many questions and knowledgeable in guiding me through it - I appreciate that more than you know. Thank you all again for the exceptional care and kindness - you've earned every one of these five stars!

Don't use Marisa Augubright. She needs more experience and training. Cannot read a radiology…read morereport. The CT scan said I had a stroke at some time. She said older people all have that.

Signed up for a slot to be seen because I was worried that I had a punctured ear drum. 7/17/2022…read more The nurse practitioner called me before I came in at 9:12am. She was very dismissive and even after hearing what happened to me the last time I had a puncture (horrible pain, horrible bilateral infection, had to have a procedure done by an ENT, 3 rounds of antibiotics, pain meds, couldn't hear, and panic attacks), told me she would not prescribe an oral antibiotic because it was too soon for an infection to have developed and "that's not how antibiotics work." She stated that even for a perforation, ear drops are not recommended. When I asked what could be the possible reason that I was in excruciating pain just 4 hrs after the rupture happened last time if infections take 2 days to develop, the response was "It doesn't look like you were seen by anyone in Saint Luke's Health System for that, so I would be unable to comment on what happened before, I can only address what's happening now." She said there would not be anything she could do for me since I did not have an infection yet. The implication was clearly "Don't come in." Not a bit of compassion. I saw a doctor at a different urgent care who told me the nurse practitioner's medical advice was INCORRECT and unprofessional. She was concerned that it was someone in her system and if it had been she would have "called and yelled at them". Her words. My drum was not perforated, yet the doctor prescribed me antibiotic ear drops prophylactically based on my history. I would not trust the bit@h you have working there to treat my DOG. In the words of Big Sean, "I don't fu$k with you, you little stupid a$$ bit@h I ain't fuc$king with you."

I came here after visiting Concentra, where the ladies there were so rude. At Saint Luke's, you…read morewill be treated so nicely and professionally. They work with you and whatever you need will get done. If I lived here, I would go here for the services they offer. Very friendly and helpful.

For context, I have serious ADHD and wanted to get medicated. I tried weed to do SOMETHING for it,…read more(not the best idea) got addicted, got off of it, relapsed, and have as of two months ago quit fully. I was treated like a junkie when talking about medication. I was medicated and diagnosed with adhd in the past but a 40 mg vyvanse prescription scarred me for life as a middle school aged kid. They wanted a drug test. At the time, I had been smoking. I admitted that, and they promptly denied me care because they said I'd sell it in college. I have my diagnosis. I gave yall my diagnosis. Is that not the requirement? I even offered to quit, take a drug test after three weeks, and come back. They denied that too. All because Dr Guevara over there is scared of his license being put in jeaprody. You want your patients to tell you guys the truth, yet when they do, it's thrown back in your face. Even Dr Brockmeyer treated me like a 10 year old child. Absolutely rage inducing. Never ever recommending. My whole family is no longer in his patient base.

My experience at this facility has been terrible honestly. I was fooled by fake smiles and realized…read morethat just for a 30 minute conversation I was being charged over 600.00. I returned from overseas and just wanted to update the family doctor on what I've been doing medically since then. I thought the new doctor Katzfy was approachable and nice to talk to, and I am new to the healthcare system in the United States. Imagine my surprise when I get a 671.00 bill. The reception, billing staff, and even the nursing seemed completely nonchalant about the exorbitant fees. I gained sympathy only from my insurance when they acknowledged that the fees they charged were completely abnormal for a first time patient visit. I cannot recommend this place, nor the doctor I visited anymore because I cannot trust them.

We have been here twice. The first was for my daughter who was given a strep test and ultimately…read moresent home with an antibiotic for bronchitis. While the care was good, it would have been much cheaper to go to the CVS clinic. The late evening hours are what made us choose Centra, which was cheaper than the ER. The second time my son had injured his hand. They X-rayed his hand, said it was just bruised, offered to tape it, and said to take it easy. 6 days later his hand was still swollen and purple/gray so I took him to our pediatrician who sent us to diagnostic imaging centers who was able to diagnose the break and send us to an orthopedist. When I called Centracare to let them know, I was told that often times breaks in children are not able to be diagnosed the first day because of swelling. This would have been nice to know upon our first visit so that I would have understood to keep an eye it and that it could potential be broken instead of just told it was bruised and sent on our way. The care was good, the people are friendly, but in both cases I either could have saved money or potentially gotten a more thorough diagnosis.

If you are not here VISIBLY sick I'm sure this is a great place to go. But if you come in for…read moreanything else I recommend going to a different place. This bigger old doctor lady could have gone about the appointment way more professional and with a lot more respect. If you are afraid of doing your job and listening to your patient then I recommend retiring and not being a doctor.