I do not recommend. I strongly felt that the provider was not confident enough to perform an…read moreincision and draining procedure for an abscess. So I decided to walk out only with a prescription for antibiotics. Other than the provider's confidence, I noticed there were splashes of a brown liquid on the wall next to the door inside the exam room. I am not sure I would like to get a cut and drain procedure done where cleanliness is not top notch.

Front office Karen was rude and condescending. Uncaring, telling people they were "holding up" her…read moreline when they were moving fast enough.

First time I'd been to an urgent care/ walk-in clinic. Used the web page to hold a place in line,…read morewas seen reasonably promptly and treated professionally by a competent and pleasant nurse-practitioner. That's all I was looking for, and at a much more affordable price than the other clinics I researched. I hope not to need them again, but will recommend them in the future.

From the owner: MinuteClinic® in LENEXA is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

I've been a patient of Dr. Gatz for several years now, and I hope he never retires because he's the…read morefirst GP I've had who actually listens to me rather than being dismissive and indifferent. The staff at the front desk are always friendly and very personable. Amy, Dr. Gatz's nurse is very responsive and so understanding of my crazy work schedule as I travel, and am gone for weeks at a time. I'm very picky when it comes to health care providers, and knowing this, Dr. Gatz has always referred me to a specialist who is exactly what I'm looking for. The new location is beautiful, by the way!

Went to urgent care for a sports injury to the arm and the nurse practitioner student kept asking…read moreabout sleeping on it wrong or leaning on the elbow for an extended period of time. Really unsure what her line of questioning was, as the injury was directly related to and happened DURING a high contact sport. It made me wonder if she was even listening. I won't go into the back and forth details of the exam but if I hadn't pressed for direction on treatment or recovery I would have simply gotten an "I don't know and go see your PCP". If my PCP could have gotten me in for an appointment, I wouldn't have been at the urgent care in the first place. The worst part about the experience was the dismissiveness of the student and the lack of professionalism from the overseeing practitioner. She literally walked out of the exam in a fit. Didn't even end the exam just walked out. I wouldn't recommend this urgent care unless you are in desperate need without any other options. The only positives were the facility was clean and both the front desk and nurse were friendly.

I came here to do my pre employment drug screening. I was greeted with a helpful smile and was…read moreasked to give my phone number so I could check in online as opposed to physically writing out my checking details. After completing, I was called back no more than 15 minutes later for my screening. The screening took about 5 minutes and the nurse was kind and told me the steps that would happen next. I'm not sure if I just got lucky with wait times but my experience was pleasant. They also have complimentary coffee and cream.

Not even a decent experience as a walkin. Because they do mostly screenings for employment they put…read morethe walkins to the back. Staff seemed to be preoccupied with personal business opposed to getting people through to the back. Pick another URGENT Care.

I checked in / got in line online and upon arrival and entering, I got greeted by two VERY KIND…read moreblack women who helped me get all settled in and constantly checking up on me to make sure I was okay considering I had a pretty deep cut on my hand. Shortly after arriving I was told i would be seen by the Doctor Travis Williams - he eventually came out took a good look at my hand & explained what procedure he was going to take to get me up and out of there. I was eventually called to the back where my height & weight was taken & then told to wait in the patient room. Not long after Dr.Williams came in and saw me crying due to experiencing a high volume of emotions at once & did an amazing job helping me relax so he could start my numbing and sutures. WHEN I TELL YOU - TRAVIS WILLIAMS NEEDS A PAY RAISE IMMEDIATELY & IM NOT OVER EXAGGERATING OR JOKING. GIVE THE MAN A BONUS OR SOMETHING!!!!! The attention to detail, constantly making sure I was okay, beyond kind & such a sweet soul to even encounter. He did SUCH A GOOD JOB, IM STRUGGLING TO LITERALLY PUT IT INTO WORDS. Dr.Williams is honestly god-sent & when it comes time I will have to go back 11/10/25 to get these stitches out & I plan to call up there to try and schedule an appointment with Dr.Williams because he did just such a good job . I hope everyone who comes here is able to experience this the the way I did !

I had an unpleasant experience for my preemployment drug screening. I had a nice man, Derrick I…read morebelieve, who was my tech and assisted with my exams. He was great. Best part of the experience. I was not very happy that I had to wait 30 minutes upon arrival - as I had completed their online check in and online health history but they made me fill everything out again. Strike one. It gets bad though. They had me go through all of the steps and give me urine sample JUST to tell me over an hour into the process that they don't have a DLT certified physician on site to conduct my physical. That's just plain stupid and disorganized administration. I wasn't even supposed to have a dot physical and EXPRESSED that at the first point I got there. Everyone was very pleasant, they just weren't very great at their jobs on scheduling, organizing, and administering pre employment checks. Go elsewhere.

9 people in line when they opened. Sigh, it's cold season already. Fairly prompt and the Dr. asked…read morethe right questions and took time to listen to my concerns. It's a little tricky to find. The entrance is in the middle. I recommend parking in the back.

this placed is called urgent care but basically all they can do is give you a bandaid and some…read morejuice. need more, they tell you to go to the ER. I drove 30 min to get here and when parking the nurse called and said they don't do labs and can't treat me at all and I need to go to ER. Um, that's why I'm coming to urgent care so I don't have to go to ER. CVS minute clinic has to be 1000% better than this hole in the wall, useless "urgent care". Don't waist your time!

I can't express enough great things about Dr. Rahto and his amazing team! Both he and his attending…read morenurse, Hayley Wood, TRULY went above and beyond for me during my visit yesterday - along with the rest of the team that assisted along the way. I have had only exceptional experiences with Dr. Rahto and his team taking great care of my health needs. But yesterday was especially important for me as I came into the office in crisis mode regarding my health issues and how that has/is impacting my job/career, my life, and my future - and they made sure that I was well taken care of and spent the extra time with me in order to do so. They were incredibly professional, patient, knowledgeable, and genuinely compassionate - something that's rare to find these days as most other medical experiences make you feel like just a number. They made me feel like family. Hayley took the extra time and attention to detail to help me fill out medical paperwork and I felt truly cared for and supported every step of the way. She was incredibly patient with me as I asked many questions and knowledgeable in guiding me through it - I appreciate that more than you know. Thank you all again for the exceptional care and kindness - you've earned every one of these five stars!

Don't use Marisa Augubright. She needs more experience and training. Cannot read a radiology…read morereport. The CT scan said I had a stroke at some time. She said older people all have that.

Signed up for a slot to be seen because I was worried that I had a punctured ear drum. 7/17/2022…read more The nurse practitioner called me before I came in at 9:12am. She was very dismissive and even after hearing what happened to me the last time I had a puncture (horrible pain, horrible bilateral infection, had to have a procedure done by an ENT, 3 rounds of antibiotics, pain meds, couldn't hear, and panic attacks), told me she would not prescribe an oral antibiotic because it was too soon for an infection to have developed and "that's not how antibiotics work." She stated that even for a perforation, ear drops are not recommended. When I asked what could be the possible reason that I was in excruciating pain just 4 hrs after the rupture happened last time if infections take 2 days to develop, the response was "It doesn't look like you were seen by anyone in Saint Luke's Health System for that, so I would be unable to comment on what happened before, I can only address what's happening now." She said there would not be anything she could do for me since I did not have an infection yet. The implication was clearly "Don't come in." Not a bit of compassion. I saw a doctor at a different urgent care who told me the nurse practitioner's medical advice was INCORRECT and unprofessional. She was concerned that it was someone in her system and if it had been she would have "called and yelled at them". Her words. My drum was not perforated, yet the doctor prescribed me antibiotic ear drops prophylactically based on my history. I would not trust the bit@h you have working there to treat my DOG. In the words of Big Sean, "I don't fu$k with you, you little stupid a$$ bit@h I ain't fuc$king with you."

I came here after visiting Concentra, where the ladies there were so rude. At Saint Luke's, you…read morewill be treated so nicely and professionally. They work with you and whatever you need will get done. If I lived here, I would go here for the services they offer. Very friendly and helpful.

My experience at this facility has been terrible honestly. I was fooled by fake smiles and realized…read morethat just for a 30 minute conversation I was being charged over 600.00. I returned from overseas and just wanted to update the family doctor on what I've been doing medically since then. I thought the new doctor Katzfy was approachable and nice to talk to, and I am new to the healthcare system in the United States. Imagine my surprise when I get a 671.00 bill. The reception, billing staff, and even the nursing seemed completely nonchalant about the exorbitant fees. I gained sympathy only from my insurance when they acknowledged that the fees they charged were completely abnormal for a first time patient visit. I cannot recommend this place, nor the doctor I visited anymore because I cannot trust them.

Horrible wait times, desk staff bumped us from the list because they got mad I asked for a timeline…read moreafter an hour and a half in the lobby. Don't go here they are awful with patients and customer service

I went today for impacted ears. The nurse practitioner who helped me was great. The medical…read moreassistant who brought me back, however, was rude and unpleasant. I almost requested a different MA because of how mean he was being, but after he left the room, I didn't interact with him again. He was short with me and I was shocked by how unprofessional he was. I'm surprised he works there because I have never experienced low quality of care there before.

Had an appointment for 4pm. By 5:10pm I still hadn't been seen and the majority of the staff had…read morealready left.