Karen and the doctor we saw at Care Now Lenexa were amazing! We were in Lenexa for one day on our…read moreway to a remote location when my son developed a sore throat. Karen verified our insurance and was friendly and so helpful, the doctor had a wonderful bedside manner, and we had our prescription within an hour of leaving. Everything was seamless. They followed up with lab results and went above and beyond for us. Thank you to Karen and all the staff! You saved our vacation :)

They do not know what they are doing at this clinic. Made my son's condition worse!…read moreWe came with acute ear ache, lots of throbbing and piercing pain and pain to touch. The doctor tried to assure me it's TMJ and there is no evidence of ear infection when I repeatedly explained that all markers indicate swimmers ear. They insisted on rinsing out the wax that was blocking the view, even when I questioned that. After the procedure, the doctor agreed it was swimmers ear even though there was "very little redness and swelling". Went home with prescribed ear drops. No instruction on pain medication, but when I asked I was told to take Tylenol. I questioned that versus Ibuprofen and was told to take Tylenol instead. Overnight the condition worsened beyond tolerable so we went to Children's Mercy Blue Valley in the morning. Thank Goodness for that place!! By then there was visible swelling in front of the ear and the canal was so swollen that drops would not go through. CM doctor said that rinsing out was the WRONG thing to do and that we should have been prescribed oral antibiotics in addition to a heavy dose of Ibuprofen to reduce swelling. They placed an ear wick inside the ear to help distribute drops to the middle ear. They put us on oral medicine, stronger ear drops, and a strong anti-inflammatory regimen. The nurse that helped us seemed lost. She did not know how to answer simple questions and I seemed to know more about the condition and care than she did. It might have been the most incompetent nursing care we ever encountered. Our experience at this CareNow location was borderline malpractice and worth of a formal complaint to Kansas State Board of Healing Arts or Kansas Department of Health. If you have an immediate need, please spare yourself the trouble and potential worsening condition, especially with children. Take your kids where the staff is actually knowledgeable!

First time I'd been to an urgent care/ walk-in clinic. Used the web page to hold a place in line,…read morewas seen reasonably promptly and treated professionally by a competent and pleasant nurse-practitioner. That's all I was looking for, and at a much more affordable price than the other clinics I researched. I hope not to need them again, but will recommend them in the future.

From the owner: MinuteClinic® in LENEXA is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

I've been a patient of Dr. Gatz for several years now, and I hope he never retires because he's the…read morefirst GP I've had who actually listens to me rather than being dismissive and indifferent. The staff at the front desk are always friendly and very personable. Amy, Dr. Gatz's nurse is very responsive and so understanding of my crazy work schedule as I travel, and am gone for weeks at a time. I'm very picky when it comes to health care providers, and knowing this, Dr. Gatz has always referred me to a specialist who is exactly what I'm looking for. The new location is beautiful, by the way!

I was a patient for maybe 10 years. These people are completely insane. In 2024 my personal info…read morewas hacked. I got a letter from them telling me and saying they had no responsibility for it. Later I got a card, 3x5 telling me a judge in california found them not libel. But if I signed the card and sent it back, I'd get $10. that's right $10. I refused and wouldn't give them any more info. They booted me and have blackballed me from any facility they are involved with. Is this even legal. Don't go there if you want decent care. They suck.

I went to the other 95th St location for a pre-employment drug test and physical. To make a very…read morelong story short, I was told that my drug test was "positive for something" but they would not say what it was positive for-- after it was sent out to a lab it was reclassified as "no cause for questions or concerns", and they still wouldn't tell me what they saw on the initial screen. It would be great to have that information, considering it's my body fluid and my health, but apparently they don't tell anyone anything. It started my employment off with some tension between me and my Human Resources department. I went back for the physical, and after checking in, I waited over two hours. I knew that others who came after I did were going ahead of me, so I went to the desk to find out why. Guess what? I hadn't been checked in!! I understand mistakes happen, but an "I'm sorry about that" would go a long way toward creating good will. Once I was checked in, I was in and out in 15 minutes. The PA who did my exam was adequate, but very unfriendly and cold. I get it-- they're not working for me, but the atmosphere in there is dark and cold. A few smiles and a pleasant greeting would bring it up a thousand percent. They sent me a text later that afternoon, asking me to rate their service between 0-10 -- I texted back a "3". That was the end of it. I guess they don't want to know why, or hear negative responses. They didn't acknowledge my response at all!! Kind of a crazy way to do business.

I came here to do my pre employment drug screening. I was greeted with a helpful smile and was…read moreasked to give my phone number so I could check in online as opposed to physically writing out my checking details. After completing, I was called back no more than 15 minutes later for my screening. The screening took about 5 minutes and the nurse was kind and told me the steps that would happen next. I'm not sure if I just got lucky with wait times but my experience was pleasant. They also have complimentary coffee and cream.

I stepped on a piece of glass that was embedded in my foot - I couldn't get it out. I went to…read moreCareNow, as I've been here before and always had a very positive experience. I happened to get there during a busy time-but the wait was still far less than walking into the ER and having an outrageous bill. Everyone here is professional and treat me with kindness. This is from the receptionist, nurse, and doctor. Thank you all so very much for taking great care of me! Debra

My daughter was there on Friday night for sinus infection. The doctor gave her prednisone and told…read moreher to continue taking her aleve sinus which cost her $180 cause she had no insurance Sunday. We called back and said she was getting worse and they said she would have to come back in or go to the ER but she would have to pay another $180. We ended up getting her an anabiotic on Monday and then we found out that she should not have been taking aleve sinus and prednisone at the same time because they were counteracting each other. This office should be closed or this Doctor needs the license revoked. If I could give this business a -10, I would

I don't usually do reviews, but I feel like I need to share my positive experience. I arrived at…read morethe clinic around 8:15pm knowing that they close at 9. I had a laceration on my finger that would require stitches or glue. The front desk was very quick at getting me paperwork, and they promptly placed me in a room and prepped my finger. I ended up waiting an hour in that room, but I'm not complaining. There were lots of people there that needed assistance! People forgot how EXPENSIVE an emergency room visit is and how the wait there can be a while too. The nurse got back to my room at 9:25 to fix me up. She got me glued up and gave me a tetanus shot to send me home. So she was there working long after close to ensure everyone was squared away. Greatly appreciated...

9 people in line when they opened. Sigh, it's cold season already. Fairly prompt and the Dr. asked…read morethe right questions and took time to listen to my concerns. It's a little tricky to find. The entrance is in the middle. I recommend parking in the back.

I can't express enough great things about Dr. Rahto and his amazing team! Both he and his attending…read morenurse, Hayley Wood, TRULY went above and beyond for me during my visit yesterday - along with the rest of the team that assisted along the way. I have had only exceptional experiences with Dr. Rahto and his team taking great care of my health needs. But yesterday was especially important for me as I came into the office in crisis mode regarding my health issues and how that has/is impacting my job/career, my life, and my future - and they made sure that I was well taken care of and spent the extra time with me in order to do so. They were incredibly professional, patient, knowledgeable, and genuinely compassionate - something that's rare to find these days as most other medical experiences make you feel like just a number. They made me feel like family. Hayley took the extra time and attention to detail to help me fill out medical paperwork and I felt truly cared for and supported every step of the way. She was incredibly patient with me as I asked many questions and knowledgeable in guiding me through it - I appreciate that more than you know. Thank you all again for the exceptional care and kindness - you've earned every one of these five stars!

Don't use Marisa Augubright. She needs more experience and training. Cannot read a radiology…read morereport. The CT scan said I had a stroke at some time. She said older people all have that.

Signed up for a slot to be seen because I was worried that I had a punctured ear drum. 7/17/2022…read more The nurse practitioner called me before I came in at 9:12am. She was very dismissive and even after hearing what happened to me the last time I had a puncture (horrible pain, horrible bilateral infection, had to have a procedure done by an ENT, 3 rounds of antibiotics, pain meds, couldn't hear, and panic attacks), told me she would not prescribe an oral antibiotic because it was too soon for an infection to have developed and "that's not how antibiotics work." She stated that even for a perforation, ear drops are not recommended. When I asked what could be the possible reason that I was in excruciating pain just 4 hrs after the rupture happened last time if infections take 2 days to develop, the response was "It doesn't look like you were seen by anyone in Saint Luke's Health System for that, so I would be unable to comment on what happened before, I can only address what's happening now." She said there would not be anything she could do for me since I did not have an infection yet. The implication was clearly "Don't come in." Not a bit of compassion. I saw a doctor at a different urgent care who told me the nurse practitioner's medical advice was INCORRECT and unprofessional. She was concerned that it was someone in her system and if it had been she would have "called and yelled at them". Her words. My drum was not perforated, yet the doctor prescribed me antibiotic ear drops prophylactically based on my history. I would not trust the bit@h you have working there to treat my DOG. In the words of Big Sean, "I don't fu$k with you, you little stupid a$$ bit@h I ain't fuc$king with you."

I came here after visiting Concentra, where the ladies there were so rude. At Saint Luke's, you…read morewill be treated so nicely and professionally. They work with you and whatever you need will get done. If I lived here, I would go here for the services they offer. Very friendly and helpful.

Dr. Ronald Graham has been my family physician for over 6 years now. He is fantastic! He takes…read moretime to explain everything to me, has a very pleasant manner (always) and I trust him with my life. The walk-in clinic at this location has saved me MANY times! I have an 8 yr old and a 9 yr old, and you know they keep me busy back and forth to the doctor! Quite often, I need to see someone right away, and their regular pediatrician is on call at this location once a week, and I tend to set appointments for the kids to see her here instead of in Olathe by the hospital. (I live in Shawnee, so the convenience of the drive is much better!) The walk in is awesome, the doctors and nurses are all awesome!

For context, I have serious ADHD and wanted to get medicated. I tried weed to do SOMETHING for it,…read more(not the best idea) got addicted, got off of it, relapsed, and have as of two months ago quit fully. I was treated like a junkie when talking about medication. I was medicated and diagnosed with adhd in the past but a 40 mg vyvanse prescription scarred me for life as a middle school aged kid. They wanted a drug test. At the time, I had been smoking. I admitted that, and they promptly denied me care because they said I'd sell it in college. I have my diagnosis. I gave yall my diagnosis. Is that not the requirement? I even offered to quit, take a drug test after three weeks, and come back. They denied that too. All because Dr Guevara over there is scared of his license being put in jeaprody. You want your patients to tell you guys the truth, yet when they do, it's thrown back in your face. Even Dr Brockmeyer treated me like a 10 year old child. Absolutely rage inducing. Never ever recommending. My whole family is no longer in his patient base.

We have been here twice. The first was for my daughter who was given a strep test and ultimately…read moresent home with an antibiotic for bronchitis. While the care was good, it would have been much cheaper to go to the CVS clinic. The late evening hours are what made us choose Centra, which was cheaper than the ER. The second time my son had injured his hand. They X-rayed his hand, said it was just bruised, offered to tape it, and said to take it easy. 6 days later his hand was still swollen and purple/gray so I took him to our pediatrician who sent us to diagnostic imaging centers who was able to diagnose the break and send us to an orthopedist. When I called Centracare to let them know, I was told that often times breaks in children are not able to be diagnosed the first day because of swelling. This would have been nice to know upon our first visit so that I would have understood to keep an eye it and that it could potential be broken instead of just told it was bruised and sent on our way. The care was good, the people are friendly, but in both cases I either could have saved money or potentially gotten a more thorough diagnosis.

If you are not here VISIBLY sick I'm sure this is a great place to go. But if you come in for…read moreanything else I recommend going to a different place. This bigger old doctor lady could have gone about the appointment way more professional and with a lot more respect. If you are afraid of doing your job and listening to your patient then I recommend retiring and not being a doctor.