I can't express enough great things about Dr. Rahto and his amazing team! Both he and his attending…read morenurse, Hayley Wood, TRULY went above and beyond for me during my visit yesterday - along with the rest of the team that assisted along the way. I have had only exceptional experiences with Dr. Rahto and his team taking great care of my health needs. But yesterday was especially important for me as I came into the office in crisis mode regarding my health issues and how that has/is impacting my job/career, my life, and my future - and they made sure that I was well taken care of and spent the extra time with me in order to do so. They were incredibly professional, patient, knowledgeable, and genuinely compassionate - something that's rare to find these days as most other medical experiences make you feel like just a number. They made me feel like family. Hayley took the extra time and attention to detail to help me fill out medical paperwork and I felt truly cared for and supported every step of the way. She was incredibly patient with me as I asked many questions and knowledgeable in guiding me through it - I appreciate that more than you know. Thank you all again for the exceptional care and kindness - you've earned every one of these five stars!

Don't use Marisa Augubright. She needs more experience and training. Cannot read a radiology…read morereport. The CT scan said I had a stroke at some time. She said older people all have that.

I do not recommend. I strongly felt that the provider was not confident enough to perform an…read moreincision and draining procedure for an abscess. So I decided to walk out only with a prescription for antibiotics. Other than the provider's confidence, I noticed there were splashes of a brown liquid on the wall next to the door inside the exam room. I am not sure I would like to get a cut and drain procedure done where cleanliness is not top notch.

Front office Karen was rude and condescending. Uncaring, telling people they were "holding up" her…read moreline when they were moving fast enough.

I've been a patient of Dr. Gatz for several years now, and I hope he never retires because he's the…read morefirst GP I've had who actually listens to me rather than being dismissive and indifferent. The staff at the front desk are always friendly and very personable. Amy, Dr. Gatz's nurse is very responsive and so understanding of my crazy work schedule as I travel, and am gone for weeks at a time. I'm very picky when it comes to health care providers, and knowing this, Dr. Gatz has always referred me to a specialist who is exactly what I'm looking for. The new location is beautiful, by the way!

Went to urgent care for a sports injury to the arm and the nurse practitioner student kept asking…read moreabout sleeping on it wrong or leaning on the elbow for an extended period of time. Really unsure what her line of questioning was, as the injury was directly related to and happened DURING a high contact sport. It made me wonder if she was even listening. I won't go into the back and forth details of the exam but if I hadn't pressed for direction on treatment or recovery I would have simply gotten an "I don't know and go see your PCP". If my PCP could have gotten me in for an appointment, I wouldn't have been at the urgent care in the first place. The worst part about the experience was the dismissiveness of the student and the lack of professionalism from the overseeing practitioner. She literally walked out of the exam in a fit. Didn't even end the exam just walked out. I wouldn't recommend this urgent care unless you are in desperate need without any other options. The only positives were the facility was clean and both the front desk and nurse were friendly.

I came here to do my pre employment drug screening. I was greeted with a helpful smile and was…read moreasked to give my phone number so I could check in online as opposed to physically writing out my checking details. After completing, I was called back no more than 15 minutes later for my screening. The screening took about 5 minutes and the nurse was kind and told me the steps that would happen next. I'm not sure if I just got lucky with wait times but my experience was pleasant. They also have complimentary coffee and cream.

Not even a decent experience as a walkin. Because they do mostly screenings for employment they put…read morethe walkins to the back. Staff seemed to be preoccupied with personal business opposed to getting people through to the back. Pick another URGENT Care.

Do NOT bother coming here if there's ANY chance an x-ray might be needed. They share a floating…read morex-ray tech with other clinics, so be sure to ask them BEFORE you go if they can do an x-ray on the day and time you're going. Because they were the go-to location listed on my health insurance, I had to drive from 110th to 135th, pay $65 for a TOTAL waste of time and money there, then drive back to 119th & Pflumm for another wait, and an x-ray. Then told I have to go back to 135th St. to get anything taken care of!

Always happy to come to the Advent OP urgent care for any urgent health issues. Very satisfied with…read morethe doctors and nurses here. The center is always clean, and the staff is kind. When I am here, I know they will take good care of me. 100% recommend it to everyone!

The nurse practitioner (Ruby Perocho) I had did not listen to me, scolded me for not getting care…read moresooner, made me feel like a burden for my allergies, and never gave any instructions for the medication she prescribed me. The pharmacy staff told me more about the medication. I had to repeat myself multiple times because she kept asking me things I had already mentioned. Will not return to this location. Ruby was very dismissive and rude and did not take time to address my concerns, instead just kept scolding me for waiting.

Rude pharmacy staff. We were the last car at 1:28pm and pulled up to drive thru right before it…read moreturned 1:30 and I work in retail too i understand respecting lunch time but shutting the closed curtain on the literal last car after we were patiently waiting for our turn to pick up prescription was just unnecessary and unprofessional. Pick up would have taken seconds and this kind of behavior was just rude customer service.

I never stopped believing in you and together we did it, my little one…read more To every nurse who cared for my baby with so much patience and love, to every doctor who was always there, to the neonatologists, therapists, surgeons, and every person on this incredible team... Thank you. You made an impossible moment feel bearable. Your compassion, dedication, and kindness carried us through the hardest days. We are eternally grateful, and I know my baby is too. You do a beautiful, meaningful job, and families like mine feel your impact forever. All I can say is... thank you. Thank you so much. Mom thalia , dad Pablo and baby KyLiam

Seriously, you discharge a woman in active seizure.... What an embarrassment, I hope you're sued…read moreand investigated, charges filed, licenses suspended/revoked. It was said to be in retaliation because the husband had a grievance about the care being/not being received. Shameful, disgraceful.

Signed up for a slot to be seen because I was worried that I had a punctured ear drum. 7/17/2022…read more The nurse practitioner called me before I came in at 9:12am. She was very dismissive and even after hearing what happened to me the last time I had a puncture (horrible pain, horrible bilateral infection, had to have a procedure done by an ENT, 3 rounds of antibiotics, pain meds, couldn't hear, and panic attacks), told me she would not prescribe an oral antibiotic because it was too soon for an infection to have developed and "that's not how antibiotics work." She stated that even for a perforation, ear drops are not recommended. When I asked what could be the possible reason that I was in excruciating pain just 4 hrs after the rupture happened last time if infections take 2 days to develop, the response was "It doesn't look like you were seen by anyone in Saint Luke's Health System for that, so I would be unable to comment on what happened before, I can only address what's happening now." She said there would not be anything she could do for me since I did not have an infection yet. The implication was clearly "Don't come in." Not a bit of compassion. I saw a doctor at a different urgent care who told me the nurse practitioner's medical advice was INCORRECT and unprofessional. She was concerned that it was someone in her system and if it had been she would have "called and yelled at them". Her words. My drum was not perforated, yet the doctor prescribed me antibiotic ear drops prophylactically based on my history. I would not trust the bit@h you have working there to treat my DOG. In the words of Big Sean, "I don't fu$k with you, you little stupid a$$ bit@h I ain't fuc$king with you."

I came here after visiting Concentra, where the ladies there were so rude. At Saint Luke's, you…read morewill be treated so nicely and professionally. They work with you and whatever you need will get done. If I lived here, I would go here for the services they offer. Very friendly and helpful.

We visited the and opted to have our first child to be born in AdventHealth birth center. This is a…read morewell organized hospital with multiple facilities included. The doctors are extremely talented and the care is top-notch. They have an ICU and multiple other facilities in this the nurses over here in the parts center are very talented. We worked with somebody called Emily and she was outstanding. The front office is very efficient and they follow HIPAA guidelines and make sure that the security is good. This place does have a great cafeteria for a very nominal prizes everything over here that you find is very cheap. I definitely recommend this place for new parents.

I am single, no car, with multiple physical issues. Since the whole campus is only one address,…read moreUber will not let me off at hematology! They go to the "blue dot" only! The first time the "blue dot" Uber left me off at labor and delivery! I complained! So the dot was moved to the main entrance! That is such a long way for a leukemia patient to have to walk, hardly any volunteers, those stations empty with maybe one volunteer? The staff is unhappy! Since they made me walk clear across campus twice every time I was there, and made me pick up my own medication's at the pharmacy and walk that very long distance to where I had my CT scan,, I would never ever ever suggest a leukemia patient, who is single, with no car, and no one with them, to set foot in that nightmare of a hospital! They expected me to print out my own bloodwork paperwork! I am low income! No printer!