Do NOT bother coming here if there's ANY chance an x-ray might be needed. They share a floating…read morex-ray tech with other clinics, so be sure to ask them BEFORE you go if they can do an x-ray on the day and time you're going. Because they were the go-to location listed on my health insurance, I had to drive from 110th to 135th, pay $65 for a TOTAL waste of time and money there, then drive back to 119th & Pflumm for another wait, and an x-ray. Then told I have to go back to 135th St. to get anything taken care of!

Always happy to come to the Advent OP urgent care for any urgent health issues. Very satisfied with…read morethe doctors and nurses here. The center is always clean, and the staff is kind. When I am here, I know they will take good care of me. 100% recommend it to everyone!

Absolutely horrible scheduling system…read more Their app allows you to join a waitlist when appointments are not available, saying that walk-ins are welcome. Worse, i immediately received a follow-up message from CVS instructing me to head to the clinic. We arrived and waited over an hour, only to be told that the clinician was done for the day. Not the clinician's fault at all. She was very kind.... just horrid / insufficient systems. There were appointments available at a nearby CVS, but i bypassed it because i had another script to pick up at this one. Fix your system.... if your waitlist is unreliable, don't offer it up to customers. They are trying to allow for overbooking to account for no-shows..... complete bozos

They will let you book an appointment and let you sit in their waiting room for hours before they…read moretell you that they will not have time to see you. Extremely unprofessional and unacceptable.

Came here today for a skin infection. I was expecting a long wait at Urgent Care but luckily came…read morein a perfect time with only one person ahead of me. Seen by the Dr in less than 30 mins. The front desk staff and medical staff who took my vitals were both friendly, prompt and helpful! While my vitals were being checked, the attending physician, Dr. Peterson chimed in as we joked around, she recognized me at the yoga place we both attend. Funny, I didn't recognize her but recognized me. I was so nervous going in but after the initial introduction at the hallway with Dr. Peterson, I felt much more at ease while she treated the infection. She was very thorough, attentive and took great length to explain the aftercare at home and medication for the infection. I highly recommend this Urgent Care in Olathe on 134th Street for the quality care they provide. ~ M. Lightner

I took my son here after a foot injury. Like most of us, the thought of waiting what seemingly…read morefeels like forever at an Urgent Care or ER only to be told everything is fine, take some ibuprofen and rest is reason enough to postpone seeing a doctor for as long as possible. But my son needed to be seen. I called the facility twice and spoke to a delightful woman on the other end who answered my questions and gave me directions. She wasn't pushy or rude despite calling more than once. The interactions with the front desk staff, the nurse (Susan ?), the x-ray tech (Amy?) and the doctor was extremely pleasant. They were patient, kind, and didn't seem to rush or cut corners. Even though the foot wasn't broken and we ended up leaving with an air cast and the rest/ice run down, I felt the appointment was productive and was confident with the diagnosis and recommendations given. Fast forward, we needed a note for school. The original fax didn't go through correctly. I called the next day to ask if they could resend the note. Now, I know they were busy because they put me on hold. Despite this, the receptionist who answered the phone was kind, responsive, and quick to resend the information I needed. Not once did I feel like I was an inconvenience which is rare in the world of medicine. Patience and kindness make such a big difference. Thanks for making what could have been a miserable experience all around, a pleasant one.

I can't express enough great things about Dr. Rahto and his amazing team! Both he and his attending…read morenurse, Hayley Wood, TRULY went above and beyond for me during my visit yesterday - along with the rest of the team that assisted along the way. I have had only exceptional experiences with Dr. Rahto and his team taking great care of my health needs. But yesterday was especially important for me as I came into the office in crisis mode regarding my health issues and how that has/is impacting my job/career, my life, and my future - and they made sure that I was well taken care of and spent the extra time with me in order to do so. They were incredibly professional, patient, knowledgeable, and genuinely compassionate - something that's rare to find these days as most other medical experiences make you feel like just a number. They made me feel like family. Hayley took the extra time and attention to detail to help me fill out medical paperwork and I felt truly cared for and supported every step of the way. She was incredibly patient with me as I asked many questions and knowledgeable in guiding me through it - I appreciate that more than you know. Thank you all again for the exceptional care and kindness - you've earned every one of these five stars!

Don't use Marisa Augubright. She needs more experience and training. Cannot read a radiology…read morereport. The CT scan said I had a stroke at some time. She said older people all have that.

My experience at this facility has been terrible honestly. I was fooled by fake smiles and realized…read morethat just for a 30 minute conversation I was being charged over 600.00. I returned from overseas and just wanted to update the family doctor on what I've been doing medically since then. I thought the new doctor Katzfy was approachable and nice to talk to, and I am new to the healthcare system in the United States. Imagine my surprise when I get a 671.00 bill. The reception, billing staff, and even the nursing seemed completely nonchalant about the exorbitant fees. I gained sympathy only from my insurance when they acknowledged that the fees they charged were completely abnormal for a first time patient visit. I cannot recommend this place, nor the doctor I visited anymore because I cannot trust them.

Horrible wait times, desk staff bumped us from the list because they got mad I asked for a timeline…read moreafter an hour and a half in the lobby. Don't go here they are awful with patients and customer service

I went today for impacted ears. The nurse practitioner who helped me was great. The medical…read moreassistant who brought me back, however, was rude and unpleasant. I almost requested a different MA because of how mean he was being, but after he left the room, I didn't interact with him again. He was short with me and I was shocked by how unprofessional he was. I'm surprised he works there because I have never experienced low quality of care there before.

Had an appointment for 4pm. By 5:10pm I still hadn't been seen and the majority of the staff had…read morealready left.

Signed up for a slot to be seen because I was worried that I had a punctured ear drum. 7/17/2022…read more The nurse practitioner called me before I came in at 9:12am. She was very dismissive and even after hearing what happened to me the last time I had a puncture (horrible pain, horrible bilateral infection, had to have a procedure done by an ENT, 3 rounds of antibiotics, pain meds, couldn't hear, and panic attacks), told me she would not prescribe an oral antibiotic because it was too soon for an infection to have developed and "that's not how antibiotics work." She stated that even for a perforation, ear drops are not recommended. When I asked what could be the possible reason that I was in excruciating pain just 4 hrs after the rupture happened last time if infections take 2 days to develop, the response was "It doesn't look like you were seen by anyone in Saint Luke's Health System for that, so I would be unable to comment on what happened before, I can only address what's happening now." She said there would not be anything she could do for me since I did not have an infection yet. The implication was clearly "Don't come in." Not a bit of compassion. I saw a doctor at a different urgent care who told me the nurse practitioner's medical advice was INCORRECT and unprofessional. She was concerned that it was someone in her system and if it had been she would have "called and yelled at them". Her words. My drum was not perforated, yet the doctor prescribed me antibiotic ear drops prophylactically based on my history. I would not trust the bit@h you have working there to treat my DOG. In the words of Big Sean, "I don't fu$k with you, you little stupid a$$ bit@h I ain't fuc$king with you."

I came here after visiting Concentra, where the ladies there were so rude. At Saint Luke's, you…read morewill be treated so nicely and professionally. They work with you and whatever you need will get done. If I lived here, I would go here for the services they offer. Very friendly and helpful.

I never stopped believing in you and together we did it, my little one…read more To every nurse who cared for my baby with so much patience and love, to every doctor who was always there, to the neonatologists, therapists, surgeons, and every person on this incredible team... Thank you. You made an impossible moment feel bearable. Your compassion, dedication, and kindness carried us through the hardest days. We are eternally grateful, and I know my baby is too. You do a beautiful, meaningful job, and families like mine feel your impact forever. All I can say is... thank you. Thank you so much. Mom thalia , dad Pablo and baby KyLiam

Seriously, you discharge a woman in active seizure.... What an embarrassment, I hope you're sued…read moreand investigated, charges filed, licenses suspended/revoked. It was said to be in retaliation because the husband had a grievance about the care being/not being received. Shameful, disgraceful.

New to town and didn't know where to go that would make me really feel like they cared and wanted…read moreto help me. The people at saint lukes convenient care were amazing to work with. They were Kind, caring and took all precautions .The facility was clean and well kept. 100% will be going back if I'm ever in need!

I am appalled by their customer service. My bank is easier to communicate with. The representatives…read moreare inconsistent with information and are not helpful. Absolutely hate dealing with them.

From the owner: NBRC credentials provide recognition for hard work and dedication to quality. Success brings…read morerespect among colleagues and instills a sense of pride in those who earn the NBRC badges of distinction. Why? For the same reason all 49 states regulating the profession recognize NBRC examinations as standards for state licensure: success requires exceptional knowledge and competency. Our NCCA-accredited examinations--which are developed by respiratory care professionals and predictive of job performance--provide the opportunity to prove readiness for excellence in patient care.