Not only do they lose packages, but when you go to file a claim or ask a question online, the…read morewebsite doesn't work. You get "please try again later" after spending the time to enter all of the required information. Worst post office in America.

Worst postal service in the world! I send letters and packages to a colleague in Akron. It comes to…read morethis location. I've had letters take 10 days and packages "lost in transit" and they're impossible to get a hold of too.

There was only one teller but he is quick and very efficient…read more Its clean and organized inside and out. They have a drive up drop post box.

Tony is awesome, helped me so much with a huge order of certified mail. he was so patient and even…read morewith a long line at the very end of the day he was kind and courteous to everyone. thank you for your help and being a genuine, kind person to work with!

Do not use the blue mail collection boxes outside. I dropped off a check to pay a bill only to find…read moreout that someone stole it and it got washed. After contacting the police and the post office, I found out that one of the mail carriers got robbed of their keys a few years ago and they still have not changed the locks. Anyone from south Stark County to Cuyahoga County, do not use the outdoor collection mail boxes in these areas, whether it's at a Post Office or a free standing one. Especially if you are sending a check or anything else valuable.

Worst post office ever! I cannot wait to move out of this area just to be able to avoid this post…read moreoffice. The customer service is awful. I was treated very rudely today by the two ladies working there, they refused to service me so I had to walk out and go to a different post office. I am disgusted at that fact that this gov't run business could care less about pleasing their customers.

Our office building regularly goes without weekly mail delivery. When you call the listed number…read morethey put you on hold and then disconnect the call.

Better!! Staff is different than when I used to avoid this branch! Much nicer, more helpful,…read moreactually happy & friendly with customers! A world of difference! I don't mind going there at all anymore.

Rude rude rude! This place is always slow, never enough staffing to help the customers, and the…read moreway the postal service employees talk to the customers is rude!

​I set up an appointment online to apply for a passport. When I entered the building and was…read moregreeted I was immediately dismissed as "all passport applications are cancelled." If this was the case, there had been no information sent to me via any communication line. I showed the teller my confirmation email and my paperwork. She immediately said "can't do it you don't have your ID." I did have my ID in my purse. It came off as though she simply didn't want me there at all. Then, I asked if things were filled out right and she focused on one particular thing and asked the same question about it three times, still dismissive of the situation. Finally she asked if I had my birth certificate. I did not, and that's on me, and that's entirely understandable. However, her attitude leading up to that point was entirely unprofessional and rude. This was my first experience at this Post Office and I have no intention of a second experience after how awful this one was.

I really like this location of the US postal service. I have never had an issue with getting my…read morepackages out here or shipments going missing. The staff is quite friendly and always thank you for coming in. I don't get that elsewhere which makes this location stand out. I certainly prefer this location to the one in Kent which is always slow, behind, and they overcharged me several times. Nothing bad to say about this location, do you shipping here!

Do not use USPS if you expect your box to arrive intact. I bought package that was supposed to…read moreinclude $50 insurance, but learned at dest that it did not. The usps can't deliver a simple box without crushing it and tearing it open along the way. Ridiculously unacceptable. Pay the extra money for ups or FedEx and get it delivered in one piece. Usps can't do the job! But they need to raise stamps next month? To pay for the top quality service they deliver? Please! And just how is a business allowed to wager against itself be selling insurance? The dentist insures his work without me having to purchase "extra" insurance to make sure he did it right.... How can the usps get away with that?

Raised prices and offer worse service. Support is very difficult to get deliveries of packages…read moretakes longer.

Whenever I have a package coming through this location it ends up sitting there untouched for days…read moreand days. Why is it so hard to do a job correctly?

My Package was to be delivered on Thursday 4/3. Package delayed to 4/4. By 7p no package delivery…read moreand I checked the website, and my package was now marked "Available for Pickup". I work 45 minutes away and can only get to the post office on Saturdays, so I had to rearrange my plans to go get it. 30 minutes there and 30 minutes back. Called 4/8 to find out why the package showed "Out for Delivery" all day then was marked "Available for Pickup" that night. The person I spoke with said she made a mistake, and my delivery went on the wrong truck. OK, fine, it happens. I then asked why it didn't go back out for delivery on Saturday, and was told, "I don't have a scan for that". I have no more words.........

Our rural mail delivery driver NEVER drives up the driveway to drop off packages. Instead, they…read morewrite a "sorry we missed you" form if they need a signature. So I then have to take time off work and go into the post office to pick up our packages. The mailman is so lazy. He never drives up our driveway. But Amazon, UPS & FedEx have no problem driving up our driveway to get a signature!