sales guy wasn't pushy at all actually let me test drive without the whole annoying pitch, found my…read moredream car and drove it home same day

Daniel was amazing to work with on renting a vehicle. The process was simple and efficient. The…read morevehicle was practical new and super clean! I stopped renting from the other companies. I know I will be renting again from Max Auto Sales. So if you are looking to rent a vehicle call Daniel.

My experience with Cavender Toyota on my latest purchase was good overall. The bottom line is that…read moreI am very happy with the car that I purchased and feel like I got a competitive rate, especially considering some of the incentives in their pre-owned program. There were a couple of bumps in the process that I consider typical when purchasing a car at a traditional dealership. I initially set my appointment up with Francisco Berrios. After learning that I was interested in looking at pre-owned cars, he turned me over to Zach Drysdale, who was more familiar with the pre-owned inventory. Zach was the salesman who handled the primary points of the sales process. He did a good job of listening to the features that I was looking for in my purchase and helped guide me to some of their options including some special incentives on new cars that he thought I should consider. I still leaned toward pre-owned. The dealership had given me a nice, competitive offer on my used Camry and I had a specific price point in mind that I communicated. I was primarily interested in staying with a Camry model, but was interested in looking at a hybrid model. I was somewhat hesitant, but Zach was able to give me some data and personal testimony that eased my mind. After test-driving a couple of cars we sat down to discuss the price. I made an offer and, as is typical, he went to get an okay. We had settled on an amount, but Zach said that the offer could be applied to a different car than the one that I drove, although it was the same year and model, and seemed to be almost identical except for the color. I never did understand why the deal worked with that car instead of the car that I had driven. It didn't appear to be significantly different in any aspect and I actually liked the color better. Zach didn't seem to know of any other feature differences either. But this and the next steps were a bit confusing and could have made me step away from the deal. Part of the issue was due to my schedule. I had to put the deal on hold because I had a commitment, and I explained that I would be able to come back the following day. Francisco had returned and another gentleman who I assume was an upper manager who gives the final okay in settling on the deal came to speak to me. He made an offer $100 above what I had tentatively signed for-- and thought the deal was for. This was quite confusing because I had thought the price had already been established. He put a little pressure on me to stay and finish the deal. I explained clearly that I was simply out of time and could not finish the process that afternoon. So, I left and Francisco assured me that the car would still be there for me when I came back the next day. When I came back the next day, the price was indeed a little more than I had signed for, but as I said up front, I felt like it was still a good deal. It was a 2026 pre-owned car, with a pre-owned price, with only around 30 miles on it. I had seen '24 and '25 Camry hybrids at other lots that had a couple of thousand miles on them for about the same price. So even though there were some negative points in the process, I felt like the deal was competitive and I'm very happy with the car that I purchased so far. As long as it doesn't give me problems, I'll be happy with it for a long time, but that's why I usually buy Toyotas. Zach and Francisco were good to deal with, but as I say, Zach was my primary salesperson for most of the process. By the way, the financial officer who took me through the paperwork process, Ricky Rodriguez, was a delight to work with.

I love Cavender Toyota... my Salesperson went over and beyond... I had Vijay and Amanda...those 2…read morewent over and beyond to make sure everything was perfect... and JC was outstanding!!!! I will forever be a Cavender customer!!! Love my new 4Runner!!! Thank you guys for making my experience... the best!!!

Peter was very helpful in showing us autos. and courtious. they have an awesome selection of…read moreautos. and helped us decide on which one to get. we bought ann anwsome car Along with the right financing. I would recommend the Empire Auto Group to anyone and when plan on buying another I will definitely go back. Awesome guys. Mary and Rick Fink

I am a single mother who got stuck in a horrible situation and thought I could trust these guy…read more Caleb & Marvin were the only real ones there to help! I will say they did the best they could with my situation at the time but when the deal fell through and i didn't keep the car they wouldn't give me my down payment back. They tried to get me into a car I didn't want and then just gave me the run around & continuing to say it was company policy that they couldn't refund me. I was not ever told or signed anything about that that policy. The deposit ok I get it keep that but the rest hmm. I am a small business owner as well. I wanted to give them my business til this!

Sold me a vehicle with a bad motor and won't take responsibility for it, I would advise you to stay…read moreaway from this place took all my money and will not give me anything back basically got scammed for a broken car at full price

TERRIBLE place, I went here for a test drive from a ad I had found on car gurus. When I called…read moreabout the car they said everything I wanted to hear, I took it for a test drive and then they sat me down to go over the details. Everything was going great till they asked me to sign a paper that says that if I'm satisfied with the car I'll buy the car, FIRST RED FLAG: DO NOT SIGN ANYTHING. Then they tried to jack up the price by over $7k!! They said the price on the ad does not reflect the price of the car, they said it goes by the price of their website. SECOND RED FLAG: The price matched their website!! They then said that the price listed was only for veterans or had special exempts! Next they said the reason it was so much more was because of the extra dealer package they added to the car. THIRD RED FLAG: They make it sound like they added a ton of stuff to Jack up the price when in reality it's just a common scam dealers do to fool you. DO NOT FALL FOR THIS PLACES TACTICS. YOU'VE BEEN WARNED!!

Beware of this place. I was charged $10,000.00 more than the car was worth. I signed so I got…read morestuck with that issue. I have been waiting 2 months for a refund on gap insurance and everytime I call I get the runaround from Abe Rueles the finance manager and Julio Rodriguez the person that took my information. No information as to when the refund will be processed of if it will be processed. Be careful not to get scammed by this place.

I found a reliable vehicle, and the customer service I was given was amazing!…read more Definitely will recommend!

I've dealt with lots of used car dealerships and my experience here was much better compared to…read moreother dealers (but still far from perfect). I note lots of negative reviews, so your mileage may vary. PROS: * Car was priced fairly. I did extensive market research and some extra math (algebra + linear regression) and they didn't overcharge what the car was worth. * They held the car for us. We negotiated remotely from Austin and it was a couple days before we could get to San Antonio to sign the papers and pick up, but they held the car for us (removed it from inventory and took it off the websites). Other dealers told us straight up that they'd sell to anyone who walked in the door. So this is a pretty significant difference. * They curiously didn't detail the car before taking pictures or prior to inspection, but *after* we decided to buy it, *then* they detailed it. There was nothing in it for them at that point since we were gonna buy anyway, but they ate the cost in order to give us a nicer vehicle. * Staffer came through the waiting area offering customers free Valentine's Day candy. A nice touch. * Not lots of B.S. fees tacked on at the end, at least on our vehicle (but that could be because I negotiated on the out-the-door price, not the sales price). * Dealer never lied to me. Many dealers I've dealt with do. The dealer I was at before this one, both the salesperson and two managers told me they were losing money at the price I negotiated with them. Come on. * I declined the extended warranty, closer asked what price would make it worth it to me, I calculated a fair price and then told him it wasn't worth saying because there's no way he'd accept a price that low, he insisted I say, so I gave him, and he made it work. (I'm intentionally not saying what it was; that wouldn't be fair to the dealer.) CONS: * I think our salesperson didn't know what an Origination Fee is on a loan. I asked him what it was and he said $225, which is the Dealer Doc Fee. Had to go to a manager to get the answer (which was; no Origination Fee). * Since we were driving in from Austin, I wanted to get the No Origination Fee in writing before we made the trip to San Antonio, so I asked for a copy of the loan agreement, but the manager said he couldn't send it until it's signed. So I asked for a copy of a blank agreement, but he wouldn't send that either. After some wrangling he finally agreed to just email me the words "No origination fee on the dealer-financed loan." Close enough, but took some effort to get this confirmation. * The Buyer's Order on the closing screen had a line item for "Sales Tax" which was higher than the actual sales tax. I quickly figured that they had added the $50 Vehicle Inventory Tax to the Sales Tax amount, but they didn't identify it that way. That is straight up illegal. The Vehicle Inventory Tax is owed by the dealer, and not by the customer. If the dealer wants to pass their own expense along to the customer that's one thing, but they can't hide that charge inside Sales Tax and call it Sales Tax when it's not. NOTE: Another reviewer was mad b/c McCombs ran his credit through several banks, each of which resulted in a hard pull on his credit report. It's not widely known, but multiple pulls for an auto loan within a 14-day period count as just one pull. All the individual pulls are *listed*, but they're all *scored together* as just one pull.

Awful car buying experience, McCombs Ford West was unprofessional, disorganized, and misleading. We…read moredrive in from almost 2 hours away for an appointment to purchase a vehicle, and the vehicle wasn't even at the dealership, as promised. Shady as all get out. I would recommend taking your business elsewhere.

Terrible Experience - Stay Away…read more I live in Austin and work all week, so Sunday is the only day I can look at cars. The sellers agreed to meet on Sunday, and we planned our entire day around it. I even asked a friend to come with us so we'd have two drivers in case we decided to buy the car and drive both vehicles back. That means my friend had to give up his only day off and time with his family just to help us out. At first, the seller said he couldn't meet in the morning because he was going to church, so we agreed to meet in the afternoon. Then he postponed again -- to 5:30 PM. We arrived in San Antonio earlier and texted him, letting him know we were ready if he became available sooner. He replied that he'd message us if possible. Then, at 5 PM, he simply texted that he wouldn't be able to meet at all. No apology, no explanation -- just "Sorry, friend." We wasted the entire day, spent money on gas, drove all the way to another city, and rearranged our schedules -- all for nothing. Completely unprofessional and disrespectful behavior. Be very careful dealing with these people. They talk about being Christians, but their actions show the opposite. Totally unreliable and self-centered.

Would not recommend at all have had nothing but problems 2 weeks after I got a vehicle from this…read moreplace...not honest and warranty does not cover wear and tear so on top of my high payment I have to pay for repairs

In the past 10 years the only place I purchase my used vehicles is Ruben's Auto sales. I work in…read moreconstruction so I beat them up and drive them into the dirt. Often our newer vehicles have more maintenance issues then the vehicles I purchase here. Over the years I have found this car dealership to operate with integrity and honesty. The deals have been very fair and the support with any problems has been nothing but phenomenal. From purchasing to making payments everything works smooth and easy. Buying a used car is always a risk however I feel Jose and the team at R.A.S. works to remove the risk and stress involved. I believe this place sets the standard for selling used cars. -San Antonio Resident and Loyal Customer

Joey from the ZARZAMORA lot is the most honest salesman I've come across. We have purchased 5 cars…read morefrom him and will continue to work with him.

I purchased my used BMW Z4 - 3.0L inline 6 with high mileage. I'm not afraid of high mileage cars…read moreif they appear to have been routinely taken care of and properly maintained. The body was in excellent condition in spite of its 18 year age. Even the Michelin tires 225 ZR-17 were either new or almost new with low miles on them. They were in excellent condition and with the highest speed rating available. This is a huge selling point for me. Go price these tires today and you will see they are very expensive and of great quality and safety. The leather interior was in exceptional condition as well. The engine had good power and the automatic transmission shifted smoothly as well. The automatic power top was not working at the time and this was not a critical item for me. I will fix it in due time. The ride was not as smooth as it could be and so I will replace the shocks and/or struts when time and money permits. This is my 3 used car purchase from Hani in over 20 years. He is an avid car enthusiast as I am. He always buys special and or unique cars e.g. some with immaculate leather interiors, all the repairs records and/or with OEM books, new or almost new matching tires, very fast cars with Turbos or superchargers, sporty, luxury, or both. Any used car we buy will always need additional work, maintenance, parts, etc. But, in my experience with Hani's cars, he has been very successful in acquiring cars with a lot of potential. And, his prices have always been extremely competitive and more than fair and reasonable. When buying used cars, it is always "caveat emptor" (Let the Buyer beware). That is Latin and legal terminology used when purchasing used homes and/or cars, etc. It is our job as Buyers to examine the products and to decide whether or not we are willing to accept the flaws and or issues along with its great selling points as well of any used property we purchase without any warranties whatsoever.

I came in looking for a potential replacement for my car thinking it wasn't worth keeping, and Mr…read more Hani ran my car's history through CarFax and after examining it thoroughly recommended that it had no problems that warranted anything more than taking better care of it. His expertise on the matter combined with his generosity & honesty provided an incredible experience!