We finished a lovely full kitchen, flooring remodel and installed new railings as well as updated…read moreour fireplace. We loved the attention to detail provided by the Pacent team. Phillip provided excellent communication during the entire process and listened to everything we had to say. We felt really understood by this team.

I've been working with Pacent for a very long time, long before they went live online. They came in…read moreand first did our kitchen, then our master bathroom and then our kids' bathroom. I've been recommending this team to all my friends and family in the area. They are efficient at communication, attentive to detail and most importantly, come in a full design and construct/build package. I work in IT so I don't have much time to think about the design and Phuong took care of all of it. Phillip was always there on site to communicate when the construction began and Lisa called/texted to communicate deadlines. I'm happy to recommend our family contractor to anyone!

After having met with several contractors and remodel specialists, it wasn't until we sat down with…read moreDorothea, Vered, and the team from Lux Design Builds did we feel 100% comfortable with proceeding with our long-awaited kitchen remodel project. They provided guidance, creativity, and follow-up every step of the way. Their computer-generated kitchen plans and visual images were very helpful in assuring us that the design they described is what we wanted and in the price range we were looking for. Adrian was our assigned on-site contractor. He was phenomenal to work with. His knowledge, skill, reliability, and "easy-to-work-with" personality made the process from demo to project signoff a smooth and stress-free experience. Adrian and Vered never let any unforeseen or unexpected situation alter or delay project progress. They worked together to offer solutions and resolution in a timely manner. Adrian and one or two other helpers did most of the work themselves, so we were never waiting on subcontractors. The project started on time and finished on schedule. We could not have been more pleased with the results. We are very happy to have selected Lux Design Builds and highly recommend them for your upcoming remodel.

Lux Design Builds did a remodel on our upstairs hall bathroom. The project was completed in a…read moretimely fashion (in 6 days) including demolition. The remodel replaced the floor with vinyl tile, replaced the tub surround tiles with vinyl sheets and replaced the vanity, counter mirror, tub, lights and all fixtures. The finished bathroom looks great with no issues. The fixtures, vanity and surfaces chosen by the Lux design crew look great. The installer did a great job, was very courteous and did the job with minimal disruption.

I worked for a boutique flooring store for several years and when people were having a hard time…read morewith their finishes I always recommend they consult a decorator/designer, and I'm very glad I took my own advice when it came time to finally tackle my 80's kitchen. I was overwhelmed, and despite having advised many customers on their remodels over the years knew I was out of my depth when it came to my own kitchen. Tanya was exactly what I needed to help make the whole project seem not so overwhelming, and break it down into manageable pieces for me. Not only do I not feel overwhelmed anymore, I'm actually excited about the project and how it's moving forward at last. Highly recommend Nazariya Design & Consulting.

Great experience. Project was done on time and other budget. Came up with great ideas for our floor…read moreplan and space requirements. Highly recommend recommended.!!!

Terra (*quickly* painted our tiny half-bathroom with a wonderful ombre shade that can only be done…read moreby a true artist painter. All done with a palette and small brush. To get a "ocean horizon" effect she mixed three colors to get a smooth transition *within our budget* under $1000. She did it in *4 hours*!!. It was less expensive than buying custom wallpaper and paying for installation. And it is unique and beautiful! Every person who sees it says WOW! There are now very few custom indoor painters in the Seattle region who can do this kind of work, believe me I did the "faux painting" search. Terra offers really great value for a rare and beautiful skill.

Terra knows color! Terra picked colors and painted our retail store WOW is it amazing. Every time I…read moreneed even just a color consultation, Terra is my go to. Attention to detail is impeccable. Talented!

We used Magic Cube Cabinets for our kitchen remodel, and their cabinets are of great quality and…read morecraftsmanship. We were working with Ivy the whole time and she is super responsive and friendly. Definitely helped a lot throughout the process. There were a few things that came up during installation but they definitely take care of it all for you, and we're quick to resolve it.

I had a drawer that broke and I wasn't sure who I should call to fix it as it was such a small…read moreproject. I reached out to Magic Cube and Eddy was amazing!! He had his installer come by and fix it that week. I appreciated it so much and would love to do a bigger project with them in the future.

First of all the staging they did in the condo was inappropriate. The mirrors were either hung too…read morehigh or they weren't big enough for the space. It just wasn't very thought out it at all. Very boring bland staging. But the most important thing is not following our condo rules. We were very clear about making sure to keep the garage door shut if unattended because of the neighborhood. I went down three times today and that man-door was open, propped open with bungee cords, etc. after I'd shut it three different times for safety concerns. This garage sits in the alley where vagrants hang. This company did the same thing when they set up and we warned them over and over again. Sally, This was done on Eastlake Avenue. I live in the condo building and was asked for my opinion on the staging. I was aghast. Also, I was around today when it was being done and taken down.

Katie and her team at Modernous did an amazing job with the staging of our home for sale. They…read morecommunicated well throughout the entire process, and made helpful suggestions for things we should do prior to their staging. The results were stunning. They took cues from the design and color palette of our house and subtly introduced complementary elements in their selection of furniture and staging object. House was listed on a Friday and we accepted an offer the very next day. For de-staging, they left our place in great condition. Highly recommend Katie and her team at Modernous.

We had heard a lot of horror stories about renovation contractors but Nana was perfect. The bottom…read morefloor of our house flooded so wee needed our bathroom redone and lots of holes in the walls fixed. She had great ideas for the design, accommodated what we requested, and completed our project within the time period we needed it done by and on budget. Every aspect of the project was done well (repairing walls, matching paint, making sure all details fit together, etc.). We love our new bathroom. I would highly recommend her and her colleagues if you are looking to renovate space in your house.

Working with Nana was amazing. She did two rooms for us and I would absolutely use her again in the…read morefuture and recommend to anyone. She took my inspiration photos and turned them into a realistic room within our budget. This was so much easier and faster than working with an in person designer!

I am extremely disappointed with their design, which caused us significant frustration and added…read moreexpense. I would not recommend this firm to anyone. They specified 7' interior and exterior doors, which must be special-ordered and cost nearly three times more than standard 6'8" doors. By the time this issue was identified, the house was already framed. We requested that the contractor lower the door openings from 7' to 6'8", which required additional materials and labor. In construction, any change order means redoing completed work, resulting in unnecessary additional costs. The bathroom windows are also oversized for the rooms. No privacy. Additionally, the drawings were inconsistent across the three bathrooms. In two bathrooms, the toilets were correctly centered at 18", but in the third bathroom the toilet was centered at only 15", even though there was sufficient space for 18". The plumber had to move the toilet 3", which again resulted in added expense.

This review doesn't exist for any reason other than to let others know of our life-altering…read moreexperience from trusting AIRD with our home; a fact-based caveat emptor of sorts. An outcome of trusting AIRD is delayed retirement to fund remediation of design/construction defects so our 1000sf house can function w/o long-term structural, water & other damage. AIRD's reviews & ratings on this site as well other sites are compromised by reviews made by employees of the general contractor she collaborated with). (Rebuttal to Jan2023 reply: Alexandra Immel did not fully cover costs related to one of her firm's erroneous omissions. We were still stuck w a $3K balance for one subcontractors. We paid for/endured delays due to her employee's other omissions. Wasting $3K+, extra months of double rent/mortgage, do-over construction materials & labor is a tiny expense relative to our total cost of remediating issues that originate AIRD's design (& omissions), as well as trusting the contractor Alexandra so wholeheartedly recommended for executing AIRD's plans. The client should never need to research City construction energy code when they're paying professional designers. But I was forced to. Like most people, I *want* to give good reviews, want to believe that when several hundred thousands of dollars is being borrowed & spent, it's spent it wisely. In reality, some people will allow emotions to positively bias their reality of such a huge investment, their reviews, enable excuse-making for individuals they find personally amiable, overlook the aspects that were professionally lacking. Unlike them, for this project, I invested time & money not to make a new "friend" to forgive, but to have a home with better space & small 250sf addition for a better quality of life. The cure is almost always worse than doing things right w the right people from the start. We had/hv no choice but to remediate ASAP. The time to minimize risk of preventable rot (of materials Alexandra insisted on), leaks & other defects is upon discovery of such design defects, not 5-10 years down the road which is when they would have shown up in the form of compromised structural integrity (final product & plans were evaluated by several design/construction pros). There's no space for "positivity bias" in this case no matter how much benefit of the doubt I wanted to extend. When a project involves moving out/in, (14mos of gas guzzling time-suck commuting is more than adequate for adding 250sf & a bathroom), mortgage $, it's critical staff hv adequate skill, knowledge & attn to structural/enviro detail, be *up-to-date* on critical skills/issues involved (appropriate materials, enviro impact, bldg & energy codes). Also essential is a genuine leader of a team who also truly values the time & financial resources of their client. AIRD fell short in all these respects. I'll never forget the comment spoken out loud at an early zoom meeting where Alexandra Immel literally said, in her own words w/ a smile, "money is cheap" (interest rates were lower; conversation is on record). The standard *looking* design plans AIRD produced were so lacking in detail, especially at critical structural junctures that the builder Alexandra recommended could not to execute her firm's designs, w/o trial & error & multiple do-overs, as if they were learning on the job & lacked the experience Alexandra Immel claimed they had. They'll naturally blame each other but absent legal action, the client is stuck w/ the total cost. Cascades of decisions are based on upstream decisions & good data, visual renderings. In our case they were asked for & promised at the start. But were never delivered in a timely manner PRIOR to critical decision points. A logical *looking* workflow on paper from a designer means nothing w this frequency of omissions (incl on plans signed off by the then lone registered architect in the firm at that time & caught by the city inspector). Any builder is dependent not just on designers' plans, but also knowledge of & respect for city code, as well as time-tested experience. Per WA records for just the last 7 yrs, the builders so heartily, *gushingly* recommended by Alexandra Immel had numerous safety violations & violations involving unlicensed (in our case, also incompetent) workers. Per state court records the builders also have 16 cases listed, between the state SUPREME, Appellate courts plus superior courts of at least two counties. When I checked with the state, spoke with Olympia, Immel's own registration attempt as an architect stalled out over two decades ago. Which would be fine had she kept up with the ever-evolving field of residential design (sub 4000sf builds don't require registered architects). I wasn't looking for inspiration, just competency, honesty. What I got was, & is still to this moment, a nightmare of a mess to tediously undo & clean up at a cost of hundreds of thousands of dollars, robbing us of years of quality of life.