Been coming to Gentle doctor for over 20 years that = 10 cats (overtime). We generally see Dr…read moreJulie and she is amazing. The entire front staff, receptionist and Vet techs are superb. They recently updated the entire vet center and it is very warm and welcoming. because of age we have had to put 6 cats down. The caring, compassion and kindness shown during these difficult times is remarkable. We truly feel every option was tried before we made our difficult decision. Our cats and our feelings were treated with respect and we were listened to. They now see our 4 new babies, (1 special needs). Love & Trust them!

Such an incredible vet practice! I've been coming here for over a decade. My dogs are everything,…read moreso top notch card for them is a priority and Gentle Doctor delivers. The staff is warm, caring, friendly and go the extra mile. The waiting area is large and they have a separate area for dogs and cats. They have a TV with a kids show on to keep them entertained. The place is ultra clean with no funky smells. They send reminders when my dogs are due for services, which is so helpful! When my dogs have had surgery on any serious problem, they call to follow up. When end of life care was needed it was delivered with the utmost compassion and respect. That is so important. Highly recommended!

I was so impressed with the care they gave my cat. The tech and the vet were attentive and made me…read morefeel my pet was getting the best care. The office is clean and inviting. I was also relieved to see they do not over charge for their services. I would highly recommend them.

first got there and was surprised at rudeness and lack of any effort. certainly not friendly…read more Then the room we were taken in had a half empty surenege on counter and not cleaned. Twenty minutes later person came in to weigh our dog and never said hello to us or the dog... just put her on scale. gave her weight and left. not another word. Rude as hell so my wife is having a what is going on moment. Didn't say vet is running behind or anything... vet never came in. We had been here about 2 years before and got a call middle of her teeth cleaning and a few removal and they called while she was on the table sedated and said she had a tumor. didn't notice until they turned her over. I asked about them checking her before surgery as she was acting sore and moved positions a lot. not her normal self. They didn't check her but took her to surgery. called us 1/2 way through and said she had a huge tumor we could bring her home to die or euthanize. charged for teeth cleaning and euthanasia. So why did we go back? . honestly I'm not sure but because my mych older dog with very few teeth needs the heart worm shot and they are 1 of few vwts who offer it which is easier on her and should a vacation.... right? well needless to say they weren't touching this dog today....got up and left. when have you ever gone to vet front desk rude... then no one says hello when they enter the room but even worse... doesn't even say anything to the dog. just scoops her like a bag of trash and weighed her. We had been sitting in the room for 20 minutes prior to this. I went out to waiting room and started to say we were leaving but the vet and assistant were all standing in hall so we told them why we were leaving..fortunately we have choices and we don't have to go back. I was so upset with experience and probably the emotions of loosing 1 dog there ....but i wasn't going to pay someone to be treated like a piece of shit. ive had so many animals and wonderful vets. never been treated like this ever.

My cat was suffering with kidney failure and his life was coming to an end. My normal vet was…read moreclosed and luckily Bryan road was able to fit me in to their schedule. With that being said, they treated me with the up most respect. They were so thoughtful and spoke to me with the kindest voice. I can't recommend them enough. When I decide to get another cat I will be switching to this vet.

This Vets office is conveniently located near Mexico and…read moreBryan Road. They are so very patient with the animals that come through - my dog Mae has come for the past 5 months and we have really appreciated our experience. The veterinarian office can always be a stressful experience but the office staff do the most to make each animal as comfortable as possible with plenty of treats (Cheese Wiz, Bones). They talk very sweet and feed them treats while they covertly inspect and treat!

The staff here is always great with my dogs and cats, the treatments and prices are reasonable and…read moreit is a comfortable experience for all people and pets involved.

Our pets have been patients of North Main for 20 years. The best doctors, the most empathetic…read morestaff...and they are very reasonable with pricing during difficult times. They have been especially wonderful with our beloved 19 year old kitty...who is scared of everything. Do not hesitate to bring your animals to North Main.

Dr. Vance, Erica and the staff help us greatly with with the very difficult decision to euthanize…read moreour Yorkie Jack who was failing from age and illness. Never an easy thing to do as many of you know, they showed kindness and compassion with professionalism in helping us through this. Thank you so much.

I have been with Dr. Lindsay and Dr. Farthing since they began with Dr. Oliver. They have taken…read morecare of Roxie, Haisley, Sassy, Raven and now my Ember. They care for and have cared for all my grand dogs (lol) Tinkerbell, Hook, Nala, Sarabi, Clyde, Frank and now Squirt. Whoever says they do not care would be sorely mistaking. You would think with all these animals we have had with them, that if something was going wrong, we would have experienced it. Sometimes you may get someone that is having a bad day at the desk, but we are all human. These men care and do a wonderful job at it! Mask? please. If that is what your having a problem with, try California.

Wouldn't wanna go here again their manner was not that great and had us waiting for almost an hour…read morejust to see the vet. I didn't like how they didn't give shots in front of me but instead took him to the back so I wasn't able to know where they had given the shots. Their demeanor didn't sit quite right with me.

My vet bills were so shockingly high at the Animal Medical Center, I started investigating other…read morevet clinics in Wentzville. I found one whose prices were 1/2 those of the Animal Medical Center and I now take my dog there. Why are the prices so high? The Animal Medical Center of Wentzville is owned by a corporation rather than the veterinarians who practice at this clinic. The goal of a corporation is to make profits for its shareholders. Because of this, you will pay top price for veterinary services here. This doesn't affect the quality of care you receive but, it will affect your wallet.

We've trusted Dr. Pavia with our dog since the day we brought her home, and we truly couldn't…read moreimagine a better vet. From routine visits to her spay surgery, he's always been incredibly knowledgeable, patient, and kind. He takes the time to explain everything in ways we actually understand, answers questions without ever making us feel rushed, and clearly cares so much about the animals he treats. Our dog is usually anxious at the vet, but the moment she sees Dr. Pavia, she relaxes and is clearly comfortable and well cared for. We have complete confidence in his recommendations. If you're looking for a vet who is both highly skilled and genuinely compassionate, this is the one. 10/10. If I could give more than 5 stars I would. Would recommend to anyone with a fur baby!!

Caring staff. They take great care of my cats. Dr Bishop & Dr Watkins as well as all the techs…read moreand front desk are amazing!

Trust Dr Jamie and Dr Brad for their advice with my animals. They go above and beyond with their…read morecare and knowledge Also appreciate the mobile service they offer. Their staff are amazing as well

We just moved to the Defiance area and Crossroads is near our new home. We have taken our little…read moreguy there several times for teeth cleaning and health reasons. Dr. Jaime Plappert is who we saw each time. She is a caring and kind vet. Her diagnosis has been spot on. I am looking forward to their move to a new location located on highway DD because the land has a large pond on it. So cool. Their prices for our visits were less than we were paying at a O'fallon Vet. Highly recommend Crossroads. KAM

I had my dog spayed here. They left gauze in her. She got an infection. I took her back and the…read moredoctor said oh we don't use gauze. Then followed that saying oh well we do use gauze to clean the area an I apologize if it was left. He did a cold Lazer on her, left the whom open and he gave her back as she was dripping blood. He butchered my dog and know gave her an antibiotic. DO NOT TAKE UR ANIMAL HERE.

My dog has been coming here ever since he was a puppy and this veterinarian office has always…read moreprovided outstanding service from the veterinarians themselves all the way to the vet techs, front office staff, and groomers. All of the veterinarian doctors have been super kind and have always displayed genuine care for my dog's health and well being. They always provide great recommendations and consistently send out treatment update reminders. Their boarding program is great and I use their pet grooming services on a regular basis for my dog. My dog loves their groomer's and he loves the staff here at VCA! I actually have other family members who have made VCA All Creatures the primary care provider for their dogs. VCA All Creatures has always provided top care service and I always recommended them to friends who are seeking care for their pets.

Although a trip to an emergency vet isn't ideal, the staff here is. Each person, in every…read moreinteraction - from front desk to vets - has been compassionate, caring and knowledgeable. My muted calico, Abby, named after Dr. Abigail Whiting, who quite literally saved her life more than seven years ago after she ate something that resulted in a dangerous obstruction, is here again today. I'm in during pre-dawn hours for recurring constipation that we just can't seem to completely get reined in. Dr. Symphony Nguy is taking care of my fuzzy little baby right now. She is incredibly passionate and patient, with a totally soothing voice and mannerisms. She's convinced Abby's issues are able to be resolved with a comprehensive, multi-pronged treatment plan! She offered several recommendations, spoke with me briefly about nutrition and offered immediate relief and hope for many more healthy, happy years with my feline companion. As well, this past weekend, we needed to bring in mom's 19-year-old "Good Kitty" to be euthanized. She told us she was ready to go to Kitty Heaven and in the moment, our regular vet was unavailable. It was all a bit of a blur, but suffice it to say, the staff was understanding and kind throughout. I highly recommend VSS and their team, especially Salem.

We had a very good experience with VSS Winghaven on 5-31-25. From my first call to the front desk…read moreto seeing the doctor. The gentleman at the front desk had such a calm phone voice. He was great to talk to and gave me the information I needed before we came. We were shown into a room right away. It did take awhile to see the doctor, but they checked in on us while we were waiting. It took less time than I imagined it would. We saw Dr. Whiting who explained what was happening to our dog. He had vestibular disease (vertigo). She didn't rush us and answered all of our questions. He was treated and sent home with meds. The entire office and rooms were very clean and taken care of. Everyone we came in contact with was very kind. Thank you for helping our little guy.