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    Urgent Care

    3.1 (68 reviews)
    Open • Open 24 hours

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    My visit was fast, pleasant and very inexpensive. I am definitely grateful they are here to help.

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    Page 1 of 2

    Urgent Care Reviews in Other Languages

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    Review Highlights - Urgent Care

    “They were kind, thorough, answered all my questions, and were super quick.”

    Mentioned in 3 reviews

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    Piedmont Urgent Care

    Piedmont Urgent Care

    3.2(246 reviews)
    2.1 mi•Virginia Highland

    My original review was 5 stars because I believed that I would be able to reach back out to…read morePiedmont and they would respond. My new review is 0 stars. And I look forward to putting it on every review platform I can find to warn others. This is the specific location. 882 Ponce de Leon Ave NE Atlanta, GA 30306 United States Phone number: +1 (770) 809-3034 Dr. Christina Collector Christina if you're reading this, you assured me 1. You'd reach out to make sure everything went smoothly post appointment and 2. That it is possible to call this urgent care and someone would answer.... They do not respond to any calls, at any hour, or voicemails. They don't even respond on their mychart platform which is again, absurd. I have selected every one of their choices, attempted to speak to front desk, billing, you name it. NO RESPONSE. I have called several times a day between May 28th and June 24th (when I'm writing this review) they do not respond to anything. All I need is an itemized bill of what they did while I was in urgent care to submit to my medical insurance. ICD codes, CPT codes, etc are required for insurance to bill. Mind you before I left both Dr. Christina Collector and her receptionist assured me I could call, contact them my email or my chart for an itemized bill. Yet, No response. Nothing. The bill they gave me is attached. It's a joke. But Piedmont did send me another bill by mail!!!!!!!!!!!!! Received June 20th... I am from out of state. I was visiting Atlanta for a graduation May 25th when I got injured with a laceration. The cut was deep enough for stitches but we didn't make it to urgent care in time. So essentially, Dr. Christina Collector washed the wound, put iodine, Neosporin and a bandage on. All of this could cost someone maybe $50 from cvs. The bill was flat rate $210 and the receipt they gave me was a joke. The saddest thing is, I wanted so badly to like this place and this dr. Now I get to spend my time writing this review and if their medical bills continue to be sent to me? Look forward to alerting the local media and seeing them in court.

    Do not go here if you have any other options. Charged $600 for a 10 minute flu and Covid test and…read morethey are not willing to negotiate.

    Photos
    Piedmont Urgent Care
    Piedmont Urgent Care
    Piedmont Urgent Care

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    Peachtree Immediate Care - Midtown - Peachtree Immediate Care logo

    Peachtree Immediate Care - Midtown

    3.1(103 reviews)
    1.7 mi•Westside / Home Park, Georgia Tech

    I'm disappointed because I left without answers about what was wrong with me…read more I made an appointment the day before, and there were plenty of spaces. They also allow walk-ins. Nobody was in the waiting room when I arrived, which was good since a doctor's office is always full. Ensure you complete the check-in they text you before you arrive, because they will not even check you in. It was all relatively easy and fast. The nurse came, did the triage, and then the doctor came in to assess. They discarded the things that were not wrong, but again, they did not tell me what was wrong. I think it's not bad for an emergency, but if it's something that you could go to the doctor to better diagnose, I would go.

    This was the worst urgent care experience I have ever had. The woman at the front desk was rude to…read moreme when she found out. I did not have an appointment, even though it says walk-ins are welcome. I waited two hours for a provider to see me, and when she did it was obvious she was rushed and wanted to get out of there. She completely dismissed me and my concerns and did not respect the fact that I might know my body better than she does! I requested a different antibiotic than the one she recommended, based on previous experience and test results, and she stated that she was going to chart that I refused recommended treatment. Ok fine. She was extremely rude, the staff were unhelpful, and I will never be returning to this location again.

    Photos
    Peachtree Immediate Care - Midtown - Inside exam room 6.

    Inside exam room 6.

    Peachtree Immediate Care - Midtown - Outside. View from 14th Street NW.

    Outside. View from 14th Street NW.

    Peachtree Immediate Care - Midtown - Inside the nice waiting room. Free coffee, water, TV, music, magazines, and a display that shows your place in line and est. wait time.

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    Inside the nice waiting room. Free coffee, water, TV, music, magazines, and a display that shows your place in line and est. wait time.

    Highland Urgent Care & Family Medicine

    Highland Urgent Care & Family Medicine

    3.9(137 reviews)
    2.1 mi•Virginia Highland

    My family and I have been going to this office for years. We are local business owners for 30yrs…read morenearby and we have sent a large number of clients to this office. Today I stopped in to ask if Dr. Aimee could perform an injection for sciatica and to make sure they had this medicine in stock. Just that question only, before I went to the emergency room. What I experienced was a total different no customer service attitude response to my kindness and concern. This is nothing like the medical professional service that we are use to experiencing. I stood at the front desk for 10 minutes before I was greeted. Once the young lady appeared I was immediately given an attitude for no reason and she would not make eye contact nor apologize for keeping us waiting as three employees were laughing and socializing. They looked at us and we looked at them through the entry door window that leads back to the treatment area. I asked if I could call her right quick on the phone she said no. I said I could email her. She will not assist with that. She said if I did they would get back to me in a few days as I'm standing there with no one in the waiting room and no patients coming or going. She told me I would have to pay $150 and then she would see me (Dr. Aimee.) Super unprofessional all around. It is very disappointing as I am in tremendous pain and wanted to see a physician I could trust. My family and I will not be coming back.

    I started going to Highland Urgent Care in 2018 and was generally pleased with my experience…read more However, ever since the pandemic I have only had terrible experiences. The administrative staff is rude and combative, especially the office manager. My last visit was a follow-up for blood work, which somehow took an hour. The office manager, who was not wearing a mask, would not let my partner accompany me inside due to Covid. One would think that she would be wearing a mask if Covid was a concern, but alas. They sent my pharmacy conflicting prescriptions, the blood work left a bruise for over a week, every appointment take at least an hour, usually closer to 2 hours, you spend all of your time waiting in a room before talking to a PA for maybe 5 minutes. It's an all around awful experience.

    Photos
    Highland Urgent Care & Family Medicine
    Highland Urgent Care & Family Medicine
    Highland Urgent Care & Family Medicine

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    Atlanta Urgent Care At Druid Hills - Patient room

    Atlanta Urgent Care At Druid Hills

    3.8(90 reviews)
    6.9 mi

    I called to get an appointment with them since I had been sick with sore throat coughing headache…read moreetc.... they did a TeleMed conference with me with a Doctor Who just kept on insisting that I probably have the coronavirus, I was just tested the day before and it was negative. But he made me come in to get tested anyway even though I had mentioned I'm pretty sure that's not what it is. When I made the appointment with them they told me that they wanted to do another Coronavirus test and I informed them that I had just had one the day before that came back negative. They insisted that I have another test and to drive in the back and someone could come out to swab my nasal cavity and do a rapid test.. In the back there was potholes, the place looked like the back of any crap hole that you might see anywhere, no signs, cones, no cameras etc. did not feel safe... actually thought I was in the wrong place so called and they said oh no, you're in the right place. Glad there were no car Jackers nearby. Anyway, the rapid test came back negative so they insisted that I take another test that they could send off for results, yeah another drive behind the business looking at dumpsters and homeless people, no offense. I told them that what if this is not what is wrong can you just see me and help me relieve my symptoms. I had to insist on a strep test which they finally agreed to. Even though the lady that swabbed me was very nice, as well as the one who took my nasal sample, she did not do an effective swab, when you swab for strep throat you swab the throat and the side, not run the swab back-and-forth over the top of the tongue which made me gag... and I did not have strep. The doctor did prescribe me two pills, but nobody came out to tell me what they were for, what the side effects were etc.... I just wanted to tell them I do not have a goddamn coronavirus! Unfortunately, they only came up with a pre-diagnosis which they thought was coronavirus and was not! But they would not let it go ...it's almost as if they wanted it to be that. I have an idea, since I passed the rapid test, why don't I just come in and get a real exam! I did pay for an office visit and never stepped foot in the damn place! I will not go there again, they might have some great reviews from people that felt better after they left there, but I felt like they were just trying to take my insurance companies money by offering test after test after test. What a disappointing visit! Not everybody that is sick has Covid!!!!!! It was literally like the McDonald's of urgent care, without the hot fries. UPDATE.... After I complained to the front office, the owner of the business contacted me and have me call one of the employees there named Dr. Romeo... Now HE was a pleasure to speak to... he acknowledged my concerns, and he listened to what I had to say. I think he was also very disappointed in my perception of the place, and the care that I received\didn't receive. He was not belittling, or patronizing, he seem to take to heart what I have to say about my perception. He also stated that they would work on the back to be more accommodating to the new testing "era". In addition, after hearing of all my symptoms and why they had to go through he was surprised that I had to go through it! Final thoughts said, he finally got me the antibiotic that I needed after reevaluating, and I felt he was very genuine. Mistakes happen, we can call them learning opportunities, and hopefully urgent care at Druid Hills learn something from this.

    My experience at this place was disappointing; I went in for stomach pain, inflammation, and other…read moresymptoms, but they only prescribed Pepcid, and I wasted the money I paid for the consultation. That same day, I went to another place where they diagnosed my condition and started me on treatment in less than an hour.

    Photos
    Atlanta Urgent Care At Druid Hills - Dr. Christina Tran

    Dr. Christina Tran

    Atlanta Urgent Care At Druid Hills - Dr. Anthony Ferrara

    Dr. Anthony Ferrara

    Atlanta Urgent Care At Druid Hills - Dr. Monica Carter

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    Dr. Monica Carter

    Mercy Care

    Mercy Care

    2.8(18 reviews)
    1.3 mi•Sweet Auburn

    I have been coming here on and off for many years and have always been given quality care, just…read moreabout anything can be treated and a separate dentist office is on the other side of the building (never used). This clinic can get very busy all walks of life will show for doctor visits here so bring your patience, a good book and maybe even a sense of humor you will need them. Your name will be called, you will be given paperwork to fill out then bring it back to the window & have a seat, then they will call your name again and payment will be made or you can ask to speak with a counselor about payment fees. The main reason for my coming here is because they work on a sliding scale which for a person who has no insurance can be a huge help. Depending on how much you make depends on what you pay it could be as little as 25%, or as much as 100% of the costs. If you will be using the sliding scale payment plan You Must Bring: a) Your drivers license. b) Proof of income being the last two or three paycheck stubs. c) Bank statements, electric or cable bill etc. d) Proof of residency. e) If you are a student pring proof of that too. Once payment has been received the nurses will get to you as soon as they can. *A bit of advice the more polite you are to the staff here the more they are willing to work with you. Depending on where you fall on the "scale" prescriptions more often than not be given to you, for some they may receive medication there. Appointments can be made on certain days while others are a first come first serve basis should you want to "walk in" get there early the line usually forms around 7:15 a.m. if they cannot see you in the a.m. round they will tell you to come back around 1:00 p.m. get there earlier to be one of the first seen. As long as you don't have the mindset that you will "be in and out in a couple of hours" you will be fine and receive good care. *If you bring children Keep Them With You and Stay Off the Cellphone in The Waiting Room remember this is a Doctors Office not your living room or you will be reprimanded.

    Poor customer I called for my prescription and kept hanging up, Don't get your medication here you…read morewill have a hard time.

    Photos
    Mercy Care
    Mercy Care
    Mercy Care

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    Grady Memorial Hospital

    Grady Memorial Hospital

    2.1(172 reviews)
    0.9 mi•Downtown

    My husband here right now for a CT scan. We've received excellent patient relations service from a…read morestaff member named Johanon. He is amazingly kind, helpful and appropriately engaging. He went the extra mile in response to an inquiry. I really appreciate that and wants to give him a shout out! Thank you, Johanon!

    I came to the to the Grady ER after a car accident, needing x-rays. I arrived at 2pm, wasn't seen…read moreuntil 8pm, and didn't leave until after 10pm. Staff said they called my name. They didn't. I never left the waiting room. Later, an employee told me staff sometimes claim they called patients to move through the list faster. Meanwhile I watched the waiting room empty and refill several times, and people who arrived before me were still waiting when I left. The waiting area was freezing. Everyone was complaining. People sat there 8+ hours, cold, with no food, and it felt more like a holding cell than a hospital. The process was disorganized and chaotic, and then staff seemed surprised when people became frustrated after hours of this. Security was aggressive and talked to me as if I were a regular troublemaker who came in every day to be rude to staff. It was my first time ever at Grady. Of the staff I dealt with, about 75% treated patients poorly, either rude or incompetent. The other 25% were fair but did nothing about it. The doctor was condescending and passive-aggressive, talking as if I couldn't follow what she was saying. I chose not to engage. The one bright spot was the x-ray room. The two women there were kind, and when I asked whether a 6-hour wait was normal, they apologized. They deserve credit. I've never been treated this way at any hospital. Patients deserve basic respect and honest communication, especially after an accident.

    Photos
    Grady Memorial Hospital - The ER..A little quiter now.

    The ER..A little quiter now.

    Grady Memorial Hospital - Outside. I took this photo while riding in a Lyft on the Grady Curve (I-75/I-85 southbound) in downtown Atlanta.

    Outside. I took this photo while riding in a Lyft on the Grady Curve (I-75/I-85 southbound) in downtown Atlanta.

    Grady Memorial Hospital

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    Urgent Care - urgent_care - Updated October 2026

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