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    Urban Rooftops

    3.6 (48 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Urban Rooftops

    Deck construction

    Deck repair

    Deck replacement

    9 More Services

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

    Urban Rooftops Photos

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    Recommended Reviews - Urban Rooftops

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    Scott L.

    Urban Rooftops has taken my bare garage rooftop and turned into a luxury urban retreat. Alex designed our dream deck and the Urban Rooftops team then secured the permits and built it. They are also committed to winterizing the deck and getting me set up again the spring. Thanks for making my dreams come to reality.

    Aaron M.

    Fantastic experience with the Urban Rooftops team. We were renovating a home in Wicker Park and we were fortunate to have a decent sized back yard space. It was overgrown and looked terrible but we hired Mike and Urban Rooftops to completely revamp the space. They knocked it out of the park, and did so for a very reasonable cost. The home is now a very successful AirBNB and virtually every guest cites the beautiful and functional backyard space as one of their favorite features of the property. We had Urban Rooftops: - repair, power wash, and stain our three story wood deck - install a new turf yard space - install a hardscapes path from the back parking area to the rear entrance to the home - install a hardscapes pad for a fire pit and seating area - install a firepit with a gas line coming from the home - install a built in grill / outdoor kitchen - install overhead lighting - supply and install all outdoor furniture We could not be more thrilled with the end result, and the quality of work has had a tremendously positive impact on our rental performance and guest experience. A+ work, highly recommend.

    Poor drainage configuration, allowing dirty water to flow down side of building from brand new planter boxes.

    Preface: I'm not a person who gives bad reviews and I've spent considerable time thinking about whether or not to post this, but ultimately feel it's the right thing to do. Consumers be advised. Unfortunately for us, we did not have a good experience with Urban Rooftops and came across a number of issues while undergoing the build and continue to experience issues after the fact. While I could go into great detail and provide a laundry list of things that occurred, the three biggest blunders are as follows: 1. We were sold a pedestal tile decking system that sits on top of the flat roof membrane. The entire point and advantage to this system is to allow access to the roof below in case of a leak or issue. When they sold us this option, they mentioned that a perimeter would be built around the edge tiles to ensure no movement or slippage as three sides of our roof deck do not meet against the exterior wall. Their solve was instead to GLUE down the tiles. Yes, glue them down to the pedestals. 2. They built and sold us cedar planter boxes that sit on the parapet wall of our rooftop. While these turned out visually beautiful, they were not constructed in a way to ensure drainage was sloped inward towards the roof deck. Instead, dirty water from the soil drains down the side of our white, freshly painted building. After consulting other roof deck companies, they said this is a build error. I am now paying a different company to fix this. 3. Extremely poor communication, lack of empathy or concern for their customer, and increased final invoice costs. Throughout the design phase, we were stood up by our designer more than once. On one occasion, we showed up to their showroom for a scheduled appointment and the entire place was dark. Numerous issues were identified along the course of the build, including poor craftsmanship and rushed work - and not once did we ever receive an apology. Instead it was excuse after excuse. Iron railings rusting after two weeks? Oh it just needs some primer - not to worry. Measuring no less than 4 times and still running out of tile multiple times, delaying completion due to having to order more. Upon final invoice, more than $5k was added due to the "extra scope of work" that consisted of a 5x5 section of tile (25 square feet). They subcontract out everything they do and the workers they send are often unsupervised. There is almost zero oversight provided by Urban Rooftops and the only time I ever saw the project manager was when I'd request a sit visit due to issues being identified. Frankly, a nightmare to work with and I'm worried about issues that likely went unnoticed. Perhaps you have to spend north of $100k to get their best service, but at nearly $50k - I would have expected a much better experience.

    We quoted out a few companies and Urban Rooftops hit the mark with the finished product, service, and price. We are extremely happy with the result. Their staff was attentive and professional. When the work was conducted, they made sure to communicate regarding appointments, ensured our house was protected as they walked through, and were respectful. Finally, they were quick to make sure we were 100% satisfied, which we were after a minor update that we requested. Excellent work!

    a patio with a table and chairs
    Paige R.

    We chose Urban Rooftops based on their stated expertise in design, construction and landscaping - we were looking for a design, to match a budget, that was more focused on adding greenery and landscaping vs. adding physical structures to our space. We were encouraged to learn that Harrison, our point of contact, had his formal education in landscape design and was in fact very knowledgeable around the plant selection, installation and maintenance. Harrison was very patient with us when designing the space - we went through numerous design revisions and to match both our eye and our budget. As the date on this post may suggest, we proceeded with this project during the pandemic, and the Urban Rooftops team was sensitive and accommodating to maximize what was a smaller phase 1 budget - they did not pressure us to bite off more than was comfortable, which we very much appreciated. Our project is nearly complete, and we are quite satisfied - like any custom build, there were follow-ups needed to improve and fine-tune, but they've remained committed to getting it all right, and we're confident they'll stand by their warranties and craftsmanship.

    Some of our own pieces and design elements were seamlessly included in the new plans.

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    3 years ago

    Greatly enjoying our pergola by Urban Rooftops. Excellent team to work with!

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    3 years ago

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    5 years ago

    These folks are disorganized and make significant mistakes. In addition we had to beg them to actually show up. Watch out!

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    Ask the Community - Urban Rooftops

    Review Highlights - Urban Rooftops

    It was overgrown and looked terrible but we hired Mike and Urban Rooftops to completely revamp the space.

    Mentioned in 17 reviews

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    Americana Iron Works & Fence

    Americana Iron Works & Fence

    (86 reviews)

    Near North Side

    We were looking for a wrought iron garden fence for our yard, got 3 estimates and decided to go…read morewith Americana Iron Works & Fence. We gave them a drawing of what we had in mind and they completely nailed it. Mike, Jessica and their team gave us a beautiful fence in a very short time. They painted it and cleaned up everything. We are super happy with the results and highly recommend this company. Joe & Blanca

    Excellent Experience - Highly Recommend! As someone who knew…read moreabsolutely nothing about fencing before starting this project, I couldn't be happier with my decision to go with Americana Ironworks. Here's why they earned my enthusiastic recommendation: Fair and Competitive Pricing: I got quotes from several companies, and Americana's estimate was very reasonable - not the cheapest, but definitely fair for the quality they delivered. No hidden fees or surprise Top-Notch Installation Team: This is where they really shined. The crew that came out was professional, courteous, and detail-oriented. They actually LISTENED when I explained what I wanted, double-checked measurements, and even made helpful suggestions I hadn't considered. When I had a small concern about the gate alignment, they adjusted it on the spot without any fuss. If you're like me and feeling overwhelmed by fence options, contractors, and pricing, do yourself a favor and give Americana Iron works a call. They made the entire process painless and delivered exactly what they promised. Bottom line: Great value, excellent communication, and quality workmanship. What more could you ask for?

    Urban Rooftops - decksrailing - Updated May 2026

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