VerraTerra is the best property management company I have ever rented from. The emails and web…read moreportal are easy to use! Benny the maintenance supervisor is swift and professional! Jessica Welch the property manager is always kind patient and caring and has often assisted well above and beyond her duties. I am a current tenant and have no interest in ever parting ways with VerraTerra!!!

My move out experience was frustrating and left me feeling like I was being given the runaround…read moreregarding my security deposit. I received written permission by text to mount my TV and pictures using screws, and I patched the holes before moving out. What concerns me most is that photos were taken to document the property's condition before my lease ended, while I was still cleaning and moving out. I finished cleaning and returned the home, including the garage door remotes, on the final day of my lease, yet I was later told the remotes were missing. I was also charged around 400 dollars for carpet cleaning, despite the lease stating the carpets are cleaned between tenants. Combined with the loss of a significant portion of my security deposit 2,695 for walls that were cleaned and patched, these charges did not feel fair, based on the condition in which I returned the home. I'd encourage future renters to document everything, in detail. And, maybe think twice about renting through this company." RCW 59.18.260 -- Security deposits and ordinary wear from normal use "No such deposit shall be withheld on account of wear resulting from ordinary use of the premises." Just be careful with Lindsey Montoya Mozeika very shady person if you ask me, I just got blocked also because why? I was standing up for myself! I encourage anybody and everybody else to do the same don't let these crooks get you! Make sure you take photos document properly and get yourself a good lawyer like me! Im getting a good one!

Village life made the buying process smooth and stress-free by walking me through each step with…read moreclear communication. They were always available to answer questions and provided expert guidance that helped me feel confident in my decisions. From start to finish, their professionalism and support made the experience an enjoyable one.

Run away from this builder! Horrible buying experience, but much worse experience with poor…read moreconstruction quality, terrible subcontractors, poor business practices and major warranty items that after 15 months are still not addressed. Installed our "propane" set up for natural gas and almost burned our house down. 15 months after purchase, they still have not repaired or replaced the fireplace. Driveway was poured at an angle that drain INTO the garage. Pitiful paint job, had to repaint the entire house before moving in! Roof drains filled with concrete, broken windows (from construction) not repaired for over a year. Cracked tiles, wood floors lifting up...it never stops. Leaking fitting on backflow device washed out $5,000 worth of brand new landscaping we just paid for. They said, yeah, we don't warranty irrigation or landscaping. Nails in trim shot right through water lines, broken drain pipe on bathtub leaked into ceiling, I could go on. Our development is 28 homes. EVERY one of them has the same option of VL. No one is satisfied. Multiple homes have had downstairs floods, many septic system issues, electrical issues. They hire really low end subcontractors and don't manage them. If you buy from them, you will regret it! Our next door neighbor had over 125 items on their punch list when moving in.

I signed with them and the entire process was really planned out and straightforward. They sent an…read moreemail a few days prior telling me what to expect and bring. Then they sent another with a congratulations and a reiteration of the prior email, including address/driving directions etc. We signed with Jordyn and it could not have been easier. I didnt know what to expect but i'd say we were in and out in less than an hour. We did have to go in for the final signatures, they did not send someone out like i've heard with other companies do. It would be nice, but was not an issue.

I am in the process of buying a house, and unfortunately the sellers are using Fidelity. They sent…read moredocuments to our email, and are basically like "good luck figuring it out." Although my buyer's agent gave us definitions of what each item could mean, we wanted more information about the specific Title that was sent by Fidelity. I first contacted the person who was listed on the Purchase Sale Agreement. Kim, responded that she dealt with escrow and recommended that I try and find a Title officer to speak to. Good service would be for Kim to give me a specific contact, and a number/email to reach them at, or even a step further, contact them herself, and ask them to reach out to me. So I ended up just calling the general number and being transferred to a loan officer named Carlos. When I asked for help understanding the document that his company developed, he tried to refer me back to my agent and said that agents should help us understand the document. However, Kim herself (Fidelity employee and escrow agent) told me to contact the Title dept directly for help understanding the info. To me, Carlos acted bothered by my request, so I asked to speak to someone else. Ryan, another officer got on the phone, and helped me. I should not have had to go through all of this, and so if I ever need a Title company, I would never ever ever choose this one. Their customer service is lacking.

I've had the pleasure of working with Grace, Millie and Maria during the process of getting into my…read morenew apartment. Fantastic group of lovely people, I couldn't be happier with the smooth, quick process. I'm thrilled!

SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!

We interviewed over 8 companies for placement and monthly property management services. Brent was…read moreour top pick because of his expertise, clear ability to communicate his terms and processes, and fair prices. He didn't have hidden fees, or add on costs, and he even didn't charge a monthly fee if the renters didn't pay. He provided reports with cost breakdown and forecasting.

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs.

It was the first time for me to rent my house. I had an agent who tried to help me for 2 months but…read moreshe couldn't find tenants.I just googled to find a rent mangement company with lots of doubt. I was lucky to have a chance to have an interview with Servyn PM. Melina and Tye are not only professional but also personal. It is not easy to find these two extremely important qualites at the same time. Tye counceled me and analyzed the problems. He came to me with the solution. He and Melina helped me to find the tenants (whom I feel so comfortable with) within 36 hours after Tye posted my house. I said to him, It is MIRACLE! I can say this for sure, "They know what they are doing with the best communication SKILL." Who can be better?

They responded with several near term dates with a request for a meeting during a week that I was…read moreout of town. I asked them to provide additional dates for after I returned but they never responded.

Very easy to work with and worked hard to get us what we were looking for. Jim also advocated for…read moreus while ensuring we maintained a balanced perspective on the situation. We were able to make unemotional decisions that got us into the home we wanted at the appropriate price. House hunting is daunting and at times very frustrating. Jim made it fun - and he really did treat us like family. We would highly recommend him to anyone looking to buy - or sell - their home. B&LSterritt

Jim was recommended to us through USAA. We used him as a buyer's agent. Jim is punctual and…read morerespectful, yet frank when he sees "red flags" at the houses/listings he shows. I really liked that he wasn't pushy and that he didn't necessarily impose his views on a particular listing. We ended up buying a house after a couple of months of searching, and he helped us through the process and answered all of our seemingly trivial questions and requests. We would definitely use his services again and recommend him to our friends.

Realtors are a dime a dozen, but Danny is truly something special. I've had multiple transactions…read morewith him and have been happy with every one. It took me a while to find the right house, but I never felt pressured or rushed. What I like most about Danny is that he's quick, responsive, and detailed. Hopefully I'm out of the real estate game for a while, but for any future needs, I'd definitely use him again and can whole heartedly recommend him to anyone.

Danny helped my girlfriend and me find our home, in Seattle, Washington and we couldn't be happier…read more His communication is always prompt and we never feel left in the dark. He does a fantastic job keeping us informed about activity in our market throughout the year, remembering our home anniversary, sending regular market updates, and including us in his client events. We highly recommend Danny to anyone looking for an agent who truly goes above and beyond. Top Real estate agent in Seattle for sure!

Helped me buy my first home and did a fantastic job. Informative persistent and a very hard worker,…read moreand an easy guy to deal with at that. I went in knowing nothing about real estate, but he was informative without being verbose, kept me up to date every day and just got the job done. I'd give my highest reccomendation and can't see how anyone could possibly be the least bit disappointed with him.