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Westfield, NJ

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Urban Outfitters

2.7 (6 reviews)
Closed • 10:00 am - 7:00 pm

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2nd Street

2nd Street

1.3(12 reviews)
0.0 mi

I wish I read all the bad reviews about this place before coming…read more I never even heard of it and it was recommended to me by another Westfield business no less! LMAO! Do not go here as a seller. Do not go here as a buyer. As a seller, they will low ball you to the point where it's downright insulting. I had brand new, name-brand dresses, designer shoes (not even worn) and all they had to offer me was $2.50. The boys who work here have no personality. And just one woman working the floor smiled at me. The music is atrocious! Shopping around hearing that awful music was worst than getting a root canal or a mammogram. No class at all. PLUS, read all the reviews, here and on Google. People have been ripped off by them. They were sold fake designer stuff. There are some horrible stories. I'm lucky all these scammers got from me where some clothes. Others have had it worse. Who is the "genius" that manages this DUMP? Okay, now as a buyer, I purchased 3 shirts while they were "assessing" my haul. They all smelled and will be washed before wearing. They did look super cute on me and I deserved somewhat of a "reward" for coming to this hell hole, so I "treated" myself. Thank you to the nice person who brought those shirts here. I wish I could have paid you directly. This place is THE WORST!

This place is JOKE if you are a BUYER or SELLER!!! Offered me $4-$12 for high end purses and shoes…read morethat they sell for hundreds of dollars!!! I wish I didn't waste my gas going over there off a recommendation!!!

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2nd Street
2nd Street
2nd Street - They sold my daughter jeans with a hole in the butt then refused to offer a store credit

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They sold my daughter jeans with a hole in the butt then refused to offer a store credit

2nd Street

2nd Street

3.0(4 reviews)
0.0 mi

I wish I read all the bad reviews about this place before coming…read more I never even heard of it and it was recommended to me by another Westfield business no less! LMAO! Do not go here as a seller. Do not go here as a buyer. As a seller, they will low ball you to the point where it's downright insulting. I had brand new, name-brand dresses, designer shoes (not even worn) and all they had to offer me was $2.50. The boys who work here have no personality. And just one woman working the floor smiled at me. The music is atrocious! Shopping around hearing that awful music was worst than getting a root canal or a mammogram. No class at all. PLUS, read all the reviews, here and on Google. People have been ripped off by them. They were sold fake designer stuff. There are some horrible stories. I'm lucky all these scammers got from me where some clothes. Others have had it worse. Who is the "genius" that manages this DUMP? Okay, now as a buyer, I purchased 3 shirts while they were "assessing" my haul. They all smelled and will be washed before wearing. They did look super cute on me and I deserved somewhat of a "reward" for coming to this hell hole, so I "treated" myself. Thank you to the nice person who brought those shirts here. I wish I could have paid you directly. This place is THE WORST!

Exceptional! I must say I'm Uber impressed with the store!…read moreHaving visited other stores.. I'm elated to see the layout and selection. The staff is great. The guy Eli knows his pieces! We were very impressed knowing how he managed the middle schoolers and his ability to still be kind! Overall great visits and will return

Ruby and Jenna - Stingy return policy clearly stated but does not account for damaged merchandise

Ruby and Jenna

2.9(16 reviews)
0.0 mi
•$$

Trendy female clothing store on east broad street…read more I've found some cute items in the past there. The quality is not high quality though but if you are looking for trendy or in season pieces for a decent price then come check this place out.

This review is about the Garden City location. I anticipated writing this review because I am not…read moreone to ever write negative reviews, but I feel others should be aware. I frequently shop at Ruby & Jenna because I do love their clothing. During one of my prior visits I noticed a Store Manager (with dark hair) speaking to one of the sales girl (a petite little thing) who was so pleasant and helpful, in a demeaning manner. This same sales girl that I have seen before has actually assisted me in purchasing multiple items. She was pleasant and eager to help. Very often do you see sales girls act this way, so it made my shopping experience wonderful. When I visited today, the Store Manager was there again and just seemed like she was looking to humiliate this sales girl because she did not like her. What "boss" reprimands an employee in front of customers? Only someone that does that on purpose because they are a bully. Totally unprofessional!! The store is on the smaller side, so it was not difficult to hear. I do not know if that young Store Manager was on a power trip, but if her bosses saw her acting this way, I am sure they would not be happy. I will not be shopping in this location again because of it. Bullies need to be reported and shown disciplinary action OR maybe the owners of Ruby & Jenna need to only hire mature middle aged woman to run their store. This is a terrible representation of their name and in today's world, where small businesses are struggling, I feel it is very important to hire people that will not abuse their title and jeopardize sales, which for me, did just that today! I would definitely suggest you shop in their Plainview or Roslyn stores or only shop in this location if the Store Manager is not working.

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Urban Outfitters - womenscloth - Updated October 2026

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