The seat foam on my couch was worn out and sagging so I was looking online for a replacement as the fabric is still fine and back cushion is still alright. Since the cushion is permanently attached to the couch, I was thinking of just buying a new foam and layering it on top of the old one.
My online research led me to Urban Foam as I saw that it has high reviews. I have a question about my foam measurements so I called them but there was no one answering and I don't want to leave a message.
So I just went to their online ordering and it was easy and straightforward as long as you have your couch dimensions ready. Another thing to consider is you need to decide what foam density you want.
In my case, I ordered Good/Firm. The firmness is just right and the foam bounces back to its original shape after sitting on it. It is springy but still offers sturdy support which is my main purpose in buying a replacement foam.
I also chose to add the Fibre Wrap (for an additional fee) to provide a smooth appearance and prevent slippage.
I'm satisfied with my order, price is reasonable (even though shipping fees is extra) and more cost effective than buying a new couch or having it upholstered.
The only thing I'm not happy about is the delivery timelines. It took almost 12 business days before my order was delivered.
I just wish they have a disclaimer in their website regarding clear delivery window prior to ordering. Then I have the option to not proceed with my order had I known that it will take a long time.
I was also sent an email saying that they will email me once my order is available for delivery. Kept checking my email but was surprised that I got instead a voicemail saying my order was already delivered. Completely understandable if they're busy and form of communication wasn't sent but maybe a heads-up would be nice. read more