We've been a customer for 2 years now and it's always been a great experience. Mo dog loves this place and always excited to go back. He recently had a training for his reactivity with Steve for almost a month and Steve did an amazing job! He came out much more calm and easier to manage. We both love this place! read more

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I have been a loyal client of Urban Dog House for almost 10 years. I initially brought my German Shepherd here for training back when it was Cooperhaus, and today, I trust them completely with overnight boarding for both my German Shepherd and my Golden Retriever. They always do a phenomenal job. During a recent 5-night stay, I loved receiving regular digital report cards filled with photos and detailed updates on how they were doing. It brings so much peace of mind. My German Shepherd can be reactive toward other dogs, but the staff handles him with incredible care and expertise. They ensure both of my pups are happy, safe, and well-cared for. I highly recommend Urban Dog House for training, daycare, and overnight boarding. They truly do an amazing job! read more

Urban Dog House - Pet Training Near Me - Milpitas, California

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This is a review for their dog boarding services only! Urban Dog House is one of the most attentive and flexible boarding facilities I've been to! There is a lot of care and thought when it comes to your dog's needs. They were quick to pick up the phone when I called to check in on my dog. Based on what they told me, they do rotations for each dog so that they all get enough time outside of the kennel. I was very surprised to find out that they separate the play times by temperament and not by size. This was definitely something I hadn't considered when researching hoarding facilities. They also provide photos to help ease pet parents that their fur babies are doing fine. I would definitely board with them again! read more

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Major safety hazard for large dogs, terrible business ethics, and dismissive management. We booked 30-minute private swim sessions for our large dog at Urban Dog House. Because our dog prefers using a ramp rather than jumping from the dock, the pool equipment is critical. During our first visit last week, the ramp collapsed while our dog was in the water, leaving him temporarily stuck. The manager fixed it, so we hoped it was a one-time issue. Today, we returned for our second session, and the exact same thing happened--the ramp collapsed again. It took them 7 minutes out of our paid 30-minute session just to fix their faulty equipment. When I reasonably asked if we could get 5 extra minutes to make up for the time we lost standing around, the manager flatly refused, claiming they had another appointment. He didn't even offer a credit, discount, or compensation for a future visit. When I pointed out that the ramp is simply too small and unstable for larger dogs, the manager became incredibly rude, defensive, and shifted the blame onto us, saying it's "only your dog" that causes this. He told me they had no alternative equipment and explicitly advised me to just "go elsewhere" if I had an issue. On top of the glaring safety issues and terrible customer service, the manager's hostile and dismissive attitude made me feel entirely unwelcome as an Indian customer. If you have a large breed, avoid this facility. Their equipment is unsafe, they will happily pocket your money for time you didn't get to use, and management has zero respect for their clients.Manager's attitude is very rude to me and Thank You Steve for your free advice of looking elsewhere for better business with my money.I hope the boss or business owner will take care of this issues .Please teach your staff how to treat the customer without any bias and no one is doing charity as I'm paying for the services. read more

I just took my dog for her first day of daycare and loved it! Starting from easy registration online and a staff member encouraging me to come in person to tour prior to bringing my dog, the whole process was quick and easy. Here's what sold me on sending my dog here; - Staff was knowledgeable and professional about dog handling. - Facility was very clean despite being full of dogs. It's large and air conditioned, with each dog getting their own kennel to rest in. - The report card and photos of my dog's day were detailed, showing that they really paid attention to her behavior and personality. Overall, I feel comfortable leaving my fur baby here and look forward to continuing our visits! read more

I have my GSD - Molly get trained in Urban Dog House. The head trainer Dexter is a master in dog training and he teach the dog parent how to handle their dog in an very effective way. I also have my dog board and trained with Steve, who is very responsible and love my dog. I highly recommend to train your dog at Urban Dog House. read more

Individual Dog Training Review: Our dog is 4 years old, he's a labradoodle and has always been very high energy when outside or around other dogs. While we should have gotten him properly trained years ago, we didn't. After some research, I landed on Urban Dog House. It was nearby and after reading not only about their methodology but also reviews here and on Google, we signed up for an individual training session with Steve. Over the course of an hour, Steve gave me the proper tools to help our guy meet the goals we had always envisioned. I was really happy with how things went in the classroom but fully expected things to revert when we got back home. Sticking with Steve's methods, I am absolutely shocked how responsive our dog has become. He is no longer the dog that yelps, barks and screeches when another dog is within 1/2 mile of his vision. He still gets excited but we now have the tools to align him with our expectations. I'm really looking forward to having him enroll in the group class next. While I was there, I was able to tour the entire facility and we'll be boarding with Urban Dog House this upcoming weekend. Also got to walk through a group training session and what I saw seemed like a dream - 20 or so dogs and their owners, in a room, dogs laying down, owners not holding leashes. It was amazing. I feel pretty confident our guy will get there eventually! Will also note that the staff there seems genuinely very happy. Extremely friendly and I got the impression they all care deeply about animals. Very fortunate to find this place and would recommend it without reservation to others. read more

Much better experience in one session than I had in 8 sessions elsewhere. Steve was firm but fair with my dog and gave him a wide margin for error when introducing new concepts. I'll be back for sure read more

We love Urban Dog House! My boyfriend and I recently got a mini aussie puppy. She is 5 months old and just recently graduated from their level 1 obedience course. We live right across the street and have gone to them many times, including the use of their dog washing station, and many of the pack walks they offer on Saturdays. Dexter is so nice and remembers everyones dogs and their names. He is super knowledgeable and very passionate about what he does, and they have already helped us so much in our training. They also offer dog boarding (that we have yet to try) but we will 100% be using them if we go out of town. Being able to leave our puppy at a familiar place with familiar faces is such a relief! Millie loves UDH and we will keep coming back! read more

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This is our second training with Urban Dog House. As new dog owners, a friend recommended Urban Dog House and we are very happy so far. Dexter and Steve are very accommodating. Dexter was calm and our dog took to him after a minute or so. Our dog was difficult to take on walks (pulling, barking, etc) and Dexter gave us tips and worked with us on how to have a bit more peaceful walk. It took time but we eventually got there. Fast forward a couple of months later, Dexter came to our home for some dog obedience training. Our dog did great and Dexter was awesome! We felt assured and more confident after he left. We and our dog have had such a positive experience with Urban Dog House that we will continue to use their services. They are wonderful! read more

This review is long overdue -- I boarded my two dogs Max and Cardi back in June for a little over one week. I had never boarded them at a facility prior to this and only used Rover once. My male lab is dog-reactive when on a lead, and my female terrier is very feisty when her big brother is around. This always makes me nervous when I go on vacations leaving them in the care of others, even close family members. Urban Dog House (UDH) minimized my worries right off the bat by explaining their protocols for pups who don't get along with other animals, allowing me to visit their facility before boarding, and sending report cards throughout the week. Per my request, they even allowed Max & Cardi to board together in the same kennel, as I had some concerns that having them separated would cause more stress. Their kennels are big and spacious, so I knew my dogs would be comfortable. Additionally, UDH also has a fridge/freezer, so they were able to accommodate Max & Cardi's dry kibble/raw diet meals. The UDH team, especially Steven, was always responsive and friendly whenever I reached out for updates, so I truly appreciated that. For our first extended stay, I received a discounted nightly rate for my second dog, and upon pick-up, UDH was gracious enough to give both of them complimentary baths. I attached a photo here of how they looked when we finally got home. They looked happy, well-fed, and were free of any scratches/marks. I am boarding with UDH again later this week and am confident that my dogs will be in good care! read more

Urban Dog House - Coming home - Pet Training Near Me - Milpitas, California

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Amazing !! Love them I feel my dog is safe, cared for, and loved too. Enzo attended 4wk training while we were traveling. It was a perfect situation for all of us. The follow-up of parent training was great and needed as well. Their continued support is above and beyond Urban was recommended to us by our amazing Groomer Petra in Willow Glen. Ellie's Snip & Clip. She and her team are awesome too. They have seen a lot of the dogs before and after their training with Urban Dog House. Still visiting them for boarding and parent training follow-up. 10-10 !! read more

Urban Dog House - Pet Training Near Me - Milpitas, California

The place is heaven for my puppy Ahsoka! We took swimming lessons and now she loves it and goes every week. Their open classes for Agility is a great way to bond and exercise with your dog. They also have great activities on the weekends like pool parties and pack walks all over the South Bay. read more

Urban Dog House - Pet Training Near Me - Milpitas, California

Can not recommend highly enough!!! We kennel our dog (Loki) with UDH at least once a month for a few days at a time (sometimes longer) and I never have to worry about her because I know that she is 100% loved and cared for!!! The owner and staff are absolutely amazing!!! Not all kennels have staff onsite 24 hours but UDH does, that's very important and something you might not think to ask. I know that our little girl is in the best care because all I have to do is say "Cooperhaus" (now known as "Urban Dog House") and she completely loses it!!! She gets SO excited. UDH's training is second to none and they train all breeds, sizes, and all ages BUT they really reinforce that the humans are the ones who really need to be trained. Dogs just want to please us and are incredibly smart, we're the ones that need to be trained. We went on a pack-walk today in downtown Willow Glen and it was great! We can literally take our dog absolutely anywhere and know that she can handle a vast array of stimulation (other dogs, kids, people, loud sounds, busy streets, other animals, etc) with little to no reaction, stress, or anxiety. We've been taking our dog here for 8+ years... they are NOT just pet sitters, they are SOOO much more!!! read more

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We recently got three Tibetan mastiff puppy mixes (mocha, nila and cookie) out of the blue back in December 2023 and now are about 8 months old. They've been going to classes once a week about 4 months now and Steve (lead trainer) has been a great help with tips and tricks on how the pups can get along with each other (as they are littermates) and how train the pups at home! Today was their first day at day care we've received report cards, which include pictures, videos, and detailed updates on each of our pups progress. We feel worried free leaving our beloved pups here! Looking forward to taking them back and to help them grow to become a confident and a well-mannered companion! read more

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Can't say enough good things about Urban Dog House. I have brought both of my dogs here for obedience training and the methods used are very helpful, safe and effective. They have helped us so much with both our dogs and I really see a difference in our pups when we reinforce the training methods used by UDH. Aside from training we have done boarding and just today swimming. Both were awesome experiences and the staff always makes sure the dogs are enjoying themselves in a safe way. Both of my dogs absolutely love Dexter and enjoy seeing him (we do too) but I'd also like to point out that Steve is also great, organized to work with and we did a puppy class with Juan who was awesome as well and really gave us helpful tips for our nervous GSD. UDH has so many great options for training such as pack walks, swimming, agility and regular training and I realize how important each activity is in building a bond and confidence with your dog. read more

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Updated review: we have been bringing our German Shepard Vader here since he was a puppy, and we absolutely love it! We used to be very anti prong collar but we have learned how to safely use them and reinforce good behavior as well. We feel it's much better to know our dog will be safe in public and react to slight discomfort of the prong collar rather than exhibit bad behavior in public and potentially experience a dangerous situation with another dog. All of our lessons have been wi the dexter but all of the staff including Steven and Dexters nieces are amazing! read more

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Short Version: Urban Dog House is great and I'm so glad to be close to a dog training & play facility! Long Version: My husband and I enrolled our little 1.5 year old Cavapoo to Obedience Level 1 at the beginning of May. While she's a good girl, she does have some people/dog reactivity. We didn't know where to start, so we went to the complimentary eval session where Steve recommended we start with the Level 1 Obedience class (Steve is great btw! He remembered her when he saw her a couple of weeks later :)). The classes so far have been great! Of course it's not going to be an "overnight miracle" where she knows all the commands/listens all the time, but this training I think is more for us vs. for her. At the end of class each week we're sent with things to do for the week and it's progressed from: Heel to Sit to Stay to a mix of it all. It's only been 4 classes so far and she's made huge strides already. Is she perfect when there are tons of distractions? No... but I don't expect her to be. BUT she is understanding the commands and we are working our way up to more distractions and different locations all while still being fun for the both of us. I can't wait to continue participating in the classes they have to offer :) read more

Urban Dog House - Smiling doggy :) - Pet Training Near Me - Milpitas, California

I highly recommend this place for board and train! I had planned on taking an extended vacation over the holidays to visit my home country and was trying to figure who to trust to watch my dog. I took a chance at with UDH and couldn't be happier. Frequent pictures and videos were sent to ensure he was doing well with his training and getting along with other dogs and staff members. Thanks for taking great care of Odin! read more

The first time I heard of this place was while at the dog park a gentleman had the most well behaved german sheppard. I was so impressed with his ability to control his dog while the dog was very good about not being distracted. My brother booked a swimming lesson for his dog and i went with him. I got tricked because nobody wanted to go into the water and i was volunteered. Kinda cold in the winter there but it was great seeing how Steve worked with our dog. He understood what the dog is going through and got her to overcome her fear of going into the water. I also found out that on Saturdays they do agility training, i need to make time to come back, i think our girl would love to do that. read more

This is a review for swimming lessons! It was super fun and the dogs enjoyed it. The trainer was very patient and friendly, which made the experience all that much better. They also provided instructions on how to get to the pool entrance which was very helpful. Our dogs had a great time cooling off in the heatwave weather! read more

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We heard about this place and decided to give it a try. We put our dog through obedience training. Prior to enrolling my dog, he lunges at people and other dogs, to the point where my wife and I don't look forward to taking Milo in walks anymore. Fast forward to today, we are currently 1 week away from finishing our level 1 class (out of 5 sessions) but I can honestly say that I have seen a HUGE improvement on my dog. The training is not for the dog, but they train you to train your dog. I love being in class for two reasons; socialization for my dog and it's affordable. Dexter (owner and trainer) is a very hands on with the people he works with. Special shout out to Steve and Juan as well!! If you're looking to train your dog and ready to do the work, I recommend to give this place a shot! read more

Urban Dog House - Dexter training Milo on recall - Pet Training Near Me - Milpitas, California

Huge thank you to Steve and Urban Dog House team for the care and hard-work they dedicated to helping our family dog. She came in with aggression issues with our other dogs in the house. We opted for their boarding training where they would also send a report card everyday and send photos and videos of our pup so we could see what she is learning. We brought her home yesterday and she has adapted so well and has made such great progress, we couldn't believe it! On the day of pick up, our family stayed for two hours so we could learn how to correct, new commands (heel, place, break), how we should hold the leash during walks, and how to make our family dog more comfortable. We are beyond grateful for their attentiveness to our family dog and she has shown no signs of aggression or nervousness since we brought her home. We are so happy to have her back. We couldn't have done it without UDH! read more

I would like to give a shout out to the Urban Dog House for the excellent, professional care they give to my 3 dogs. Wether it is boarding for day care or attending one of the events. I have recently brought my Cane Corso in for daycare. I had some special instructions from the veterinary for my Rosebud. Not only was the stay friendly and kind, they were also empathic to my Rosebud situation and took excellent care of her. During the day, the pet parents get a report card on how you dog did through out the day with their pictures attached. My Rosebud had the biggest smile. The staff paid a lot of attention to her needs as well as take her out and play with her. STEVE .. one of the owners. I don't think hands down would show how grateful I am for your kindness, professionalism. I applaud you and your staff for making the Urban Dog house a safe place for all dogs to come. 5 stars is not enough for what you and your staff provided for all dogs. Thank you for allowing my dogs to use your facilities. read more

Urban Dog House - My Storm ready to swim! - Pet Training Near Me - Milpitas, California

Love it. The facility is clean . Steve is a very good trainer. I am so lucky to have choosen him to train my dog.

Love this place love Steve Thanks guys again So glad spectrum was rude and disrespectful or I would have never been blessed with Cooperhaus-K9 and the thrill of meeting Steve and staff. Best doggie place ever read more

Urban Dog House - My dog they are working miracles with - Pet Training Near Me - Milpitas, California

I had a private lesson with Dexter, and then shortly enrolled my dog into doggy boarding + daycare. I am usually very serious about my dog's training so I can be picky about where she stays in terms of dogsitting. She usually comes back very well behaved, and on top of that, I even receive updates and photos of her during her stay! The employees always have comments on how she did during the day. I could not recommend this business enough! read more

Urban Dog House - My happy girl - Pet Training Near Me - Milpitas, California

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We have been visiting Urban Dog House for a couple of weeks now for swimming sessions and our experience has been great! The pool is spacious and well maintained and our instructor Steve is the sweetest person who shows extra care for our pup! Love going here and would highly recommend this place to anyone with a pup that loves/needs to swim. They have life jackets for dogs in all sizes and toys for dogs to play with, so we get to keep our bag light for every visit. read more

Urban Dog House - Pet Training Near Me - Milpitas, California

By far the best place to take your dog for boarding and training! we got Cali as a rescue dog and we took them to urban dog house for group training and now she can sit, stand, place and do all kinds of important skills we need her to do. She heels when we walk her and thats a dream come true! it has been such an amazing journey here and we don't trust anyone else with our dogs but them, there staff are so caring and attentive to our best friends and can always custom your needs when it comes to caring for your pet. Their staff is so understanding to you and they always take the extra time to help you with your dog issues and correct what is wrong or want you dont want your dog doing. I would recommend this place to everyone and anyone who has a dog! thank you guys for everything you have done! read more

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Urban Dog House is a great training school and I highly recommend them. Both Dexter and Steve truly care about the dog's being compliant, happy in their compliance, with fewer and ultimately no corrections. This philosophy is reinforced in all their training regardless of who you work with or whether you do private, public, or pack walks. You get the sense the trainers really care about your dog and they care about teaching you so BOTH parties are happy and successful. Some highlights: -They offer so many opportunities to train your dog (group classes, private classes, swimming, agility, pack walks....) I have done group classes (currently level 2), private lessons, and have participated in a pack walk. I appreciate the real life settings to put into practice what has been learned in group classes. Additionally, the private lessons I have done with Steve have been very effective and really encouraging. - Dexter and Steve are willing to work with different training tools (flat collar, martingale collar, prong collar, e-collar...). I really value this. They don't force a "type" on you. They also care about the tools being used correctly and that your dog is not being over corrected. I see consistently that they care about your dog and want to make sure communication from the handler to the dog is clear, appropriate, and effective. I think this is super important and I think Dexter and Steve do a great job with this. -They welcome all family members to participate in classes or pack walks (or whatever). It is important for family members/handlers to hear the same message and have the opportunity to practice and ask questions. Not all training facilities allow this and I am thankful Urban Dog House not only allows it, but encourages it. My daughter has done most of the classes with me and therefore the training at home has been more effective. Some notes: -Classes/pack walks etc... tend to run over the allotted time. You can always leave when you need to, but I just plan cushion in my schedule. -The trainers talk a lot (something I notice about most dog trainers :-) and sometimes I wish we practiced more, but what they share is valuable. Bottom line - I am learning, my dog is learning, and our relationship has significantly improved because of the training we have received at Urban Dog House. Give them a try - I believe you will be glad you did :-) read more

From the very first session with Steve it was clear that they have a deep understanding of dog behavior and a genuine passion for helping pets and their owners! Marlene used to be quite anxious and had a few behavioral issues, but thanks to Dexter's patience and expertise, she has transforming into a confident and well-behaved dog. The progress we've seen in such a short time is amazing! We are currently on the obedience, level 2 and on Sundays we love to come to the Agility class! Thank you to the all Urban Dog House Team! read more

Took my dog for swimming at this facility and it was a success. Steve was helpful and I was happy to see my dog swim in the pool. I recommend bringing more than one dog to have a better training and better value. $60 (price for 1 dog) for 30 min is little steep. read more

Urban Dog House - Swimming pool - Pet Training Near Me - Milpitas, California

We've taken our dog, Meelo, here for swimming and agility and had a wonderful time. They are fantastic at working with both the dogs and owners and the facility is very well equipped. Our dog loves going and it really is the best part of his week. read more

Urban Dog House - Pet Training Near Me - Milpitas, California

The owners and staff are amazing. They take the time to answer our questions as well as guide us on how to effectively train our dogs. Our most recent furry member has disrupted the harmony of the house. With our trainers patience and expertise, our house is becoming a peaceful home. read more

I came across Cooperhaus K9 when searching for a place to train my Dolly. I wanted her to be well trained as a puppy and become obedient once she's older. I emailed my request and came in contact with Steve Huynh the general manager who responded back to my emails in a timely manner. I finally got Dolly seen for her last shot and enrolled her into board and train on Monday 03/23/20. Steve gave me a tour of their building which surprisingly can fit a lot of dogs. Spacious and clean. There's multiple rooms inside the building for puppy class on Sundays, training rooms, lunch room, kennel area, etc. 5 stars for being professional, updating me Dolly stay, and responding back in a timely manner. Will give an update after I pick up Dolly to see how well she has been for board and train! :-) Can't wait to see results. read more

I brought my dog for daycare here twice - the first time was really good and the second time was really bad. When I picked my dog up the second time from daycare, he was stressed, dehydrated, and not exercised. I overheard the staff saying they took care of 50 dogs that day. They promised to send photos or videos, which they did not do either time I visited. The manager reached out to me later and magically provided me with a video of my dog, but in the video he's crying and bored. This wasn't the right fit for us - my dog has lots of energy and needs to get a ton of exercise in order to be happy, he is a husky cattle dog mix. I also dropped him off with treats and a toy. They lost the toy and gave him none of the treats that I left for him. They also put the dogs in kennels when they're not actively playing. And the play area is quite small. They also tried to charge me a late fee when I wasn't late and kept calling me 'hun' read more

Oh my gosh.. Ill start by saying that until this year, I have never, ever boarded my dogs, because I am a crazy pet mom. and I work in Veterinary Medicine, and I'm overly paranoid about who I trust with my pets... But y'all! Urban Dog House more than delivered!!! My bigger dog is an anxious, reactive, psycho boy, and he very rarely trusts new people. And I have done my best, but he knows what he wants and he knows his limits. And so, when I was preparing to board him for the first time ever, I was (naturally) worried out of my mind! And I was so foolish to be so worried! Urban Dog House, from day 1, respected his boundaries, carefully worked with him, and slowly acclimated him to being walked/cared for by their staff and got him used to boarding! Dexter, who owns the facility, is so incredibly well-versed in canine behavior, it's almost supernatural. My dog very clearly loves him, which is so unfamiliar to me, it feels like a dream. And the staff at UDH are all so incredible in terms of reading the behavior of dogs, and they are so accommodating and patient. I will always be overly anxious when I go out of town, because I will not only miss my pets, but also, I naturally worry if they're happy. Now, I really don't have to worry if they're happy, or cared for. Urban Dog House goes above and beyond to ensure my pups are happy and safe, and therefore, they ease my worries as well. They rock! PS: They send photos and report cards of how your pup is doing at boarding, which is so awesome and makes me feel even more certain that they are diligent, attentive canine handlers! read more

I am a first time female GSD owner and first brought my puppy here when she was about four months old. The puppy socialization classes were informative and fun, but eventually my girl got too big, so we enrolled her into the group obedience classes. The transition from Karina to Dexter was a BIG difference in terms of their demeanor. They are both knowledgeable and did well with teaching us the basics of sit, heel, and down. However, how we learned to use the prong collar was extremely problematic. We did not learn about the pressure points to walk with a proper heel. Instead, we learned how to do "meaningful corrections", which I strongly disagreed with. The corrections Dexter was looking for were so forceful that they made my dog cry and develop anxiety. He would want us to yank the leash so hard that it would "scare them and make them not want to do that (whatever command the dog did wrong) again". The expectations are definitely high, but scaring a dog for not learning or responding fast enough is not my style. It took us months with a private trainer (outside of this facility) for our dog to gain confidence and lose the anxiety she once had from her negative experiences with the prong. If you like the military style of disciplining your dog, then you will like it here. If you are looking for someone who is compassionate and gentle, look elsewhere. read more

The manager Steve seemed very pleasant over e-mail and reassured me that they would be able to board my two pitbulls last minute during Memorial Day weekend. However, upon check-in, the kennel attendant explained that the dogs at the facility were all within view of each other as they are separated by transparent walls/windows. At this point, I became worried that they were going to be restless their entire stay as I know how reactive they can be, especially my older dog who is canine-aggressive. But, the kennel attendant told me she could send pictures/videos of them, so this (kinda) put me at ease. As for their feeding instructions - when I initially booked their stay online, the website asked what/when to feed the dogs. They literally gave the option of listing AM and PM meals, and any specific meds. (My dogs are on a very strict prescription diet and should be fed 1 cup kibble + 1/2 can wet food TWICE a day, with a calming probiotic added to their AM meals and CBD oil to their PM meals to help ease any anxiety and combat joint issues.) But when we reviewed these instructions, the kennel attendant had listed 2 cups kibble + 1 can wet food ONCE a day, and no mention of the probiotic or CBD oil. She explained that the dogs are normally only fed once a day in the mornings, due to the high volume of guests and to allow time for cleaning. Perhaps they don't have any late evening/overnight staff, and thus have to try to feed the dogs all at once so they can move on to other activities/tasks and close up by a certain time. Anyway, I went ahead and corrected the instructions, and she ensured me that they would feed their second meal as instructed and add in their probiotics and CBD oil. (The only reason I am so strict with their diet is because of all the trial and error it took to regulate their stools/metabolism. When they are fed too much at once, they develop diarrhea; and if Blanca is not fed enough or by a certain time, she tends to elicit bilious vomiting. On the other hand, the calming probiotic and CBD oil has made all the difference with Kyra, helping to reduce the stiffness in her limbs as well as her agitation in the presence of other dogs). When I picked them up, I found that half of their prescription wet food cans they were supposed to receive were unopened - meaning they weren't getting their appropriate daily calorie intake if they were only eating the kibble. I had confirmed their feeding instructions in person, over the phone, and emailed their office directly, so I'm not sure how they still got this wrong. When I was finally able to get in touch over the phone, the staff member claimed they were "mostly being quiet, just curious of their surroundings". I know for a fact my dogs are rambunctious beings and will bark nonstop in new environments, especially where they can see other dogs. Furthermore, when they both got home, they were so exhausted they both just ktfo and have stayed asleep since then - barely only getting up to eat dinner. They didn't even want to get out of bed when I got their leashes, alerting them it was time for walk. So, I'm a little skeptical that they were being "quiet" most of their stay. LOL Regardless, I was just glad I didn't have to hear about any incidents. What was more surprising was that, at check-out, Steve told me they actually didn't give any of the CBD oil at all because they "didn't need it". They also tried slowly introducing Kyra to other dogs - and apparently, she didn't show any signs of aggression. I guess I'm happy to hear that they were fairly well behaved during their stay, but I still would have preferred providing the CBD oil for extra support, or at least got a heads up before making that decision. (Again, the CBD oil also works to combat joint issues and I noticed that Kyra seemed a bit stiff in her hind end when we got back home). I kept hearing about all these photos/videos that would be sent to me... so hopefully I will be able to get those soon. I felt more relief when I picked them up and spoke to Steve in person about their stay, but it would have been nice to feel that same relief while I was actually away from them too. I was shocked yet grateful they even attempted to work with Kyra to socialize with other dogs. Perhaps this place would be better for daycare only or training for my dogs, as opposed to boarding/longer stays. Would definitely like to give this place another chance since it is so close to home and more affordable. read more

A friend recommended Cooperhaus K9 as trustworthy and knowledgeable. Though it was 26 miles from our home, we signed up for a training package for our Cane Corso puppy. Our goal was basic obedience and earning the Canine Good Citizenship certificate. Our trainers Karina and Steve Hyunh (also the manager) were super personable and helpful. They gave us everything we hoped for and more in terms of value and ultimate satisfaction. Professional, knowledgeable and very caring. We will return and continue to recommend it to friends, even if it's a little further away than others. read more

Urban Dog House - Our Cane Corso Rocky Balboa earned his CGC and CGCU designations at Cooperhaus K9. - Pet Training Near Me - Milpitas, California