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    Urban Curt J, DDS

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Urban Curt J, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    3 years ago

    Great care and staff. Cleanings are incredible. And it's reasonable. Dr Urban is thorough but doesn't pressure you into things.

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    Roxanne Malone, DDS

    Roxanne Malone, DDS

    1.0(3 reviews)
    2.1 mi

    HORRIBLE STAFF!! I have been going to Dr. Malone for years now and was always OK with the customer…read moreservice because Dr. Malone herself is a kind person. However, I have seen her staff be catty with one another. Talking about each other to me, the patient! The hygienist always has an attitude and makes rude remarks. The most recent problem, I had a crown put on and it fell off the next day. So I decided to go to a different dentist to take care of the problem. Reason why, I had been to Malone's office 4 or 5 times to have the crown put on and had sat there for at least 1 hour each time waiting because they didn't know how to put in the crown type that I had. After getting my crown placed back on from the other dentist, I then came to realization that when Malone's office had charged me for the crown, they had never sent it to my insurance. So I had paid the full price and it wasn't cheap. The secretary, Michelle, has been taking her sweet time to get the problem fixed. AND HAS HAD AN ATTITUDE THE WHOLE TIME! EVEN THOUGH I COULD SUE THE SHIT OUT OF THEM! It's been nearly 2 months and I still don't have my full refund. It's ridiculous. Every time, we call the office, "I will have to look into that." and then she doesn't reach and we have to call back a week later to see if she ever did look into it. Not to mention, they are always running behind, even when I have the first appointment of the day and I still don't get called back until 20 minutes after my scheduled appointment. HOW MANY PEOPLE HAVE BEEN SCREWED OVER BECAUSE OF THESE ERRORS MADE BY THE OFFICE STAFF?

    I picked this dentist from the phone book and that was a big mistake. I started procedures in Nov…read more 2011 and I knew that I would need several teeth pulled on the bottom front. Dr. Malone quickly depleted my insurance for the year of 2011 and as 2012 rolled around she quickly depleted the insurance for 2012. The appointments kept coming and coming, it was always something and every time I went in they wanted another $200 which is now coming out of my pocket. We went through Nov, Dec, Jan and now it is the end of Feb. They keep calling me with reasons for me to come back in for more procedures. They said they lost the impressions that they took for my partial plate, or they did something wrong, or lost something else. It is always something to make me come back in and more money. We are going on 4 months now and I still don't have any teeth to eat with. This last appointment I could no longer be nice about all of this and demanded that they get the teeth and put them in. I know that I am being scammed but I have to stick with them until I have teeth. Bottom line....I am so sorry I ever went to this dentist and cannot recommend her to anyone.

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    Roxanne Malone, DDS
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    Urban Curt J, DDS - generaldentistry - Updated May 2026

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