I had an outstanding experience with House of Carts! Trey, the owner, was incredibly knowledgeable,…read morehonest, and easy to work with from start to finish. He took the time to answer all my questions, helped me find exactly what I was looking for, and made the entire process smooth and stress-free. The customer service was exceptional, and it's clear that Trey genuinely cares about his customers and stands behind his products. If you're looking for a golf cart and want to work with someone you can trust, I highly recommend House of Carts. Thank you, Trey, for the great experience!

Wow! Responsive and excellent customer service. This is our first time to call them and they have a…read moreloyal customer. Shout out to Christian, who picked up, serviced and detailed, and returned our cart. We are very impressed with your business and your customer service. Thank you for taking care of us!!!

Couldn't be happier with the service here. Been using Ricky for past 3-4 years for my 2017 E Z GO…read moregas model. Recently I was unhappy with the performance (slow) and brought it in to be checked out. In this day and age of everywhere you go being "upsold" stuff, Ricky could have easily sold me a speed kit for about $1400, but given his knowledge and honesty for just an hours labor he readjusted the springs and my cart went from going 13 mph to 24 mph!! Good old fashioned customer service I don't find around much anymore. HIGHLY recommend this shop.

Great Customer Service! Ricky did a great job repairing my golf cart after it was involved in a…read morecrash. Got it back in better condition than it originally was!

I bought our golf cart one year ago, we had some issues with our LED lights going out. I called and…read morethey mentioned the work would be under warranty. After 2.5 months I have never heard from them, when I call they immediately blame others, they take no responsibility. The golf cart is great, the service here is terrible. There is no resolution as they rarely text back or take ownership.

I bought a golf cart at RFX. It was a great experience. The owner could not have been nicer. He was…read morefriendly and informative. He did not use any pressure sales tactics. He was also creative in making suggestions about payment options. He even cleaned and delivered the cart the same day that we bought it. My son loved that the business had chips, hot dogs and drinks for the customers to celebrate Memorial Day. Overall, a great experience and I would buy from them again.

My family was in the market for a new 2026 Sienna XLE. I had already secured an official OTD quote…read morefrom Longo Toyota of Prosper, complete with their letterhead. Preferring to buy locally, I visited Toyota of Plano to see if you could match the offer. Instead of a professional discussion, I was met with shocking hostility from one of your managers (a tall gentleman of Middle Eastern descent). He directly attacked my integrity, stating, "I've seen this trick many times; people bring fake quotes from Richardson or Prosper to deceive us." He further alleged, without any evidence, that the other dealer would add a markup of over $6,000. While I respect a dealership's right to decline a price match, I find it unacceptable to be accused of dishonesty. This lack of professional ethics is not only a personal insult but a significant blow to the Toyota brand image. As a direct result of this experience, I returned to Longo Toyota of Prosper the following day and purchased the vehicle there. The contrast in service was stark; they treated me with respect, and my wife is thrilled with our new car. I will be sharing this experience with my community to ensure other buyers know to take their business to dealerships that actually value their customers.

My wife and I came into Longo Toyota of Prosper on a busy Friday afternoon looking to get her a new…read morecar or truck, and we were lucky enough to have Rumman "Sam" Miraj help us out. He was professional, polite, patient, and made the entire process easy from start to finish. Rumman really listened to what we were looking for and worked with us to find exactly the right truck. We ended up leasing a 2026 Toyota Tacoma TRD Sport, and my wife absolutely loves it. We had a great experience and never felt pressured or rushed, even with how busy the dealership was. If you're looking for a Toyota, I highly recommend asking for Rumman or calling ahead to set up an appointment with him. Great guy, great service, and we'll definitely be coming back to him in the future. 5 stars! Thank you again to Preston and Rumman.

We purchased our golf cart from Golf Cars For Fun 4 years ago. When we purchased our cart it was…read moreright of their lot. We were so excited and happy to find a cart with our Dallas Cowboys colors. We only have a 2 seater. Here we are 4 years later and our seats are coming undone. I sent them an email and they claim that our seats were after market and they will charge us $200 for pick up and delivery in addition to whatever it costs to repair the seat covers. We own a Yamaha 4 seater that is ten years old and we have never had an issue with the craftsmanship on our seats. Staples are flying off, the seats are coming undone and we don't even use this golf cart that much. BEWARE make sure you get them to agree to full warranty on their seat covers or you will be in the same situation as we are...

Good guys. We had misunderstanding over quote for some work. I decided not to use them. They…read morewere professional and did not give me any problems. I would definitely work with them again

I came in on 8/21 to have my car checked out because I lost traction on my way into work. By time I…read moregot to Brakes Plus that afternoon I was less concerned but just wanted a professional opinion. I spoke to Bruce and apologized if I was wasting his time and Bruce said "providing someone peace of mind is never a waste of time." Thank you Bruce for your kindness and reassurance yesterday, I truly appreciate you taking the time to listen to my concerns and taking a look at my car! I will be back for future services because of you.

I like the way they communicate with their client ... Thank you .. Eric!!!…read moreand the staff were informative dealing with the customer

I had a bad review once...as ownership had changed...which I hated because this was my go to place…read more Now under new leadership and ownership this is once again my go to place!!!! The only reason I don't want to rate it so high is I don't want to wait behind everyone else's cars!!! Welcome back Frisco Automotive!!!!

Our 14-year-old Ford had become genuinely scary to drive. It hesitated during acceleration and felt…read morelike a manual transmission where the gears weren't fully engaging. Anything over 45 mph made me nervous, and I was convinced I was one breakdown away from being stranded on the side of the road. I first took it to another shop, where they kept it for two days before telling me it was a transmission issue they couldn't repair. The estimate? Around $3,000. For an older vehicle that we plan to hand down to our soon-to-be teenage driver, that was a tough pill to swallow. Thankfully, I decided to try Frisco Automotive through the Old Town Frisco Yiftee program, and I'm so glad I did. From the moment I walked in, the customer service was outstanding. The gentleman at the front desk immediately understood my description of the problem and took the time to personally test drive the vehicle. We even ended up having a fun conversation about Ohio and the Cleveland Browns while discussing the symptoms. What impressed me most was that they didn't just accept the previous diagnosis. They investigated the issue themselves and discovered it wasn't the transmission at all. A support mount for the engine had come loose. They repaired it, then personally drove the vehicle again, including taking it up to highway speeds, to verify the hesitation was completely gone. The result? A repair bill under $1,000 instead of a $3,000 transmission replacement. On top of that, they offered transportation assistance, including rides home and back to the shop when the vehicle was ready. That level of service is rare these days. Honest diagnosis, knowledgeable technicians and outstanding customer service. Frisco Automotive has absolutely earned my future business, and I wouldn't hesitate to recommend them to anyone looking for a trustworthy repair shop.

I bought a used Malibu at a better than fair price from Waterski America's Fort Worth location…read more Sean A. and his whole team were awesome from the first time I met them through delivery and the service beyond. The first time I looked at the boat they told me about an issue with the trailer and with enormous amounts of integrity went above and beyond to make this purchase perfect. I've had the boat for 3 months now ... we've had a great time with it and and it has run flawlessly. I've called a couple times to figure out things with the boat that I didn't understand and they've continued to go above and beyond to help me including FaceTiming me while I was with this sleek watercraft. They continue to impress me despite the relatively minuscule amount of cash I spent with them compared to buying a new Malibu. I cannot recommend these guys enough. I live 5 hours South of WSA Fort Worth and wouldn't hesitate to come back to purchase from them again (there are other Malibu dealers in between us). If I could give them 11 stars (one louder), I would - because these guys deserve it and have earned it.

Poor sales and financial coordination. Quoted one payment by sales and a very different one by…read morefinancing. Understand that all thing's being equal should be close but over $400 A month' difference slacks of bait and switch. Very disappointing, will be buying but not by this specific sales person. I will be pre approved on next purchase