I use this station most days. There aren't any boards saying when the next train is, it's definitely not wheelchair friendly and I've helped people with pushchairs up and down the steps on numerous occasions. I have to say that I do not recommend going anywhere near the station when West Ham have a match at home...It's a nightmare with people everywhere and long queues as the entrance and exit is only small for the number of people.
However, I love the station as it means I'm almost home when I'm on my way back from somewhere and there's some really friendly and helpful staff, particularly the woman I see most mornings on the west bound platform who is always smiling and friendly. read more