Workers are impatient, dismissive, unprofessional, and even more inconsiderate. Most mornings, I'd…read morebe rushed to the platform with either an aggressive wave or a shout. Their demeanor is consistently unfriendly. They glare through your windshield and hardly ever smile. When spoken to, they act like they have no time and try to dismiss your situation as quickly as possible. The car wash itself has issues. It stops abruptly mid-wash, folds mirrors aggressively during the mop cycle, scratches paint, and the platform moves inconsistently. My mirrors were folded inward and outward during every wash until one finally came loose and detached from my car. I filed an incident report within 30 minutes and was told confidently it would be reviewed in less than 48 hours. Instead, I waited more than 72 hours without any communication and had to return to the location myself just to get an update. The next morning, the manager called to dismiss my claim. His reasoning was that they couldn't be at fault because no other customers had reported the same issue. He instead suggested that my car being "old" (2018) was the reason my mirror was suddenly hanging off my vehicle halfway through the wash. I'm the only driver of my car, and I never fold my mirrors because I don't park in tight spaces. The only time they're folded is when I use this car wash, and it happened every single wash. If you own a vehicle 2018 or older, do not come here, the car is already broken to them. Between my daily experiences, the behavior of the staff, the damage to my vehicle, and the manner in which my claim was handled, this was one of the worst customer service experiences I've ever had. And raising the monthly prices by $5 dollars was just salt in the wound. I've never experienced such egregious service, work quality, and lack of accountability from a car wash of all places.

I have been too many car washes and I like the approach this one took. You drive up to one of two…read morekiosks and use the touch screen to select what type of wash you want. You can pay with cash or a credit card. Once you pay, the gate opens and you enter the road that takes you to the wash building. You get signaled to move forward onto the track, place you vehicle in neutral and then let the car wash do it's thing. The interior looks like a disco tech with all the blinking colored lights as you make your way through nozzles, spinning brushes and finish with an auto dryer. All-in-all it was a good experience and a much faster one then driving up to the wash building, pay the attendant and potentially holding up the line while you pay with a cash or card.

I love the subscription system. It's not a detail job but with the price of a car today a daily…read morewash with undercarriage cleaning is worth its weight in gold.

I filed a complaint via email and also contacted this business through Facebook. At no point was I…read moreinstructed to come in for an in-person inspection of the damage. Instead, they reviewed photos and immediately denied responsibility, even suggesting the damage happened elsewhere--despite the fact that I have a membership at their location. This is not a professional way to handle a claim. After reviewing the images, a reasonable next step would have been to invite me to their office to examine the damage directly, but that did not happen. I provided screenshots from a video clearly showing scratches, yet they continue to deny responsibility without offering any in-person assessment. They are relying on video footage taken from far away, on a wet surface, which barely shows the scratches. Anyone with basic understanding would know that wet surfaces and distance obscure fine details like brush or scratch marks--these are only visible up close. I requested an address to bring my car in and show the damage in person, but they have not provided that either. At this point, the issue is not only the damage to my vehicle, but also how dismissively and irresponsibly my claim has been handled.

My poor car hadn't been washed since.... I won't admit how long I fully expected to have some…read moreleftover yuck after the car wash because it was pretty dirty. So I was really surprised to see that the car wash not only got all the grime off, but also left it sparkling like new. I'll definitely be back for more car baths. Maybe I'll even subscribe to the unlimited pass so I don't have any excuse to let my car get that dirty again lol The free vacuum token came in handy too!

Not sure I should give it two stars because it's not a good wash…read moreThey only spray one side of the car although both get dirty including the wheels. The vacuums aren't any better than a wisp broom.

This place used to be much better. They used to pre-spray your car before it entered the…read moreautomatic car wash. That has stopped almost entirely. They may give it a tiny spritz but usually you have to go through two or more times to get it clean. And they've recently raised their rates. Shrinkflation: less service/product for more money. Their employees also never look happy anymore. I miss the days where the kind gentleman would tip his hat and give a smile. Wish them all the best but please do better on the service. Bring the pre-spray back! Please!

Car wash left soap all over the back window and more soap all over back of car. Back window and…read morebumper area still dirty. I will not return to this car wash.

I would give this place 5-stars, but they don't offer the monthly wash option while you are in…read moreline. You have to go into the establishment to get it. At least that I what one of the attendants told me. In the winter, especially on a warm day, this place gets very busy, but they form two lines and the lines move along pretty consistently. An attendant goes up the line of cars and collects your cash and marks you vehicle so when you reach the wash start they quickly soap your vehicle down and off you go on their automated wash. To be clear, I have not used any of their other services and am only speaking on the wash itself. I would recommend this place and its a 15 minute drive for me each time, but worth it in my book to keep my car looking clean and to get rid of all that road salt.

Super fast service and reliable! I would recommend getting the monthly service, unlimited car…read morewashes. Will save you tons of money and keep your car clean. There are tons of locations that you can use as well. This location on Lisbon St, works fine it has all the standard things. The dryers don't work super well and can leave a decent amount of water. It has three self wash stations that are available. However, the vacuum stations either don't work or have very little suction. The location on Sabbatus St is very new and has the latest car washing equipment, among other things. I would recommend using that one whenever possible.

Nice touchless car wash. Self serve and automatic options. Three options for the automatic; $8,…read more10, 12 car washes. The machine does a nice job. All the bug guts went bye bye. Lots of bugs in Maine.

By far the best self-serve car wash I have ever been to. I wish it was closer to where I live…read morebecause I'd probably go three times a week. Everything just... worked. Even (especially) the foam gun. Thoroughly impressed. My car was sparkly after, looked like candy. I was able to do it all in one go without needing to pay twice, so I feel like I got my money's worth. To management: Please don't change!

I would have given five stars except for the fact that when entering the carwash there's a bump…read morethat hinders getting a complete and thorough under-carriage wash. Please do something about it.

I went to have my car washed. I dropped my debit card. The man working came right over and picked…read moreit up and swiped it for me. It was a very cold day so this was much appreciated. Great customer service and the car was was great as well!!!

5 Stars for sure. Not only is this a great auto or manual car wash spot...but they have an…read moreAMAZINGLY easy and clean self serve dog wash. There is a ramp to help get the vertically challenged or elderly dogs up into the wash tub, a bench to put your stuff on, and extra comforts for you and your pooch! Owners on site, pleasant and helpful. HIGHLY recommend this small town friendly business!!!

From the owner: Lowest Prices in Town! Only self serve wash center in town just $3.75! Touchless wash starting at…read more$7! OPEN 24 HOURS!