I cannot begin to say how much Upstate Care Coordination has helped my family and myself in taking care of my 97 year old father. I had recently moved from Long Island to Saratoga and wanted to transfer my father from a nursing home on LI to one closer to me in Saratoga. Prior to my move, we spent several months working with some of the homes in the area to no avail. After moving and going back and forth to LI to visit my father every week, I decided to bring him up to live with me in Saratoga. My sister found out about Upstate Care Coordination and we were able to provide him with greater care than he had in the nursing home.
Vallen was instrumental in helping us get the equipment and palliative care that we needed to bring Dad home. She was so kind and patient in dealing with all of my questions and concerns. I really felt her compassion for him from the very start.
Her staff was amazing. They were friendly, professional and concerned about my father. Their openness and honesty was so refreshing compared to my previous experience with home health care on Long Island. In addition, their concern about my own well-being was greatly appreciated.
My father never lacked for anything under their care. As a man with three daughters, I saw an easy adjustment for him to welcome them into his daily routine. Believe me this says a lot when previously he did not want anyone to take care of him.
My Dad passed away less than a month after his 97th birthday. He was under their care for over 4 months. One of the things I can say about this time was that my Dad had the best summer ever - sitting outside with Valerie, Amber, Heather, Muneera, Ardelle, and Jessica. Their "walks" together, meeting the neighbors and the dogs walking by. He was so happy to be here, and I was happy that Upstate Care was able to offer him such good care.
My thanks to the entire team at Upstate Care. My thanks to Vallen for walking me through the final stage of life with my Dad. Her ease in knowing what to do and where to get the assistance we needed is immeasurable. read more