My mom moved to Kingsway Arms in November. It was a hard adjustment for her but the staff at…read moreKingsway made it as easy as possible. The wonderful guy from facilities had her laughing as he set up her TV and helped arrange furniture. We greatly appreciated that she could bring her own furniture and hang her favorite wall hanging up. Her room looks like home. We can't say enough about the staff. They work so hard and are very caring. Mom even says the food is good (and she was very set in her ways with the food she cooked herself).

During the last 4+ months my father was a resident of Kingsway Arms Nursing. He was more than just…read morea resident to the staff there. They treated him as a member of family. He was treated with dignity, respect and concern, every step of the way. They listened and treated him and my family awesome. Unfortunately he is no longer with us, but the fact remains he was happy and very comfortable with his care all the way through. As a son and his health care proxy I could not be happier with the care he received there. I am happy to have met the staff and I am happy to call them friends.

I am always so pleased and impressed with the care & services provided at Mayo. The culture of…read moregenuine caring is evident in every department and every employee.

From the owner: Mayo Healthcare in Central Vermont has seniors covered with four levels of care - residential care,…read morememory care, rehabilitation, and nursing home or long-term care. Our award-winning and licensed nursing staff provides state of the art and expert long and short-term care. Our staff offers a compassionate and supportive environment with individualized plans aiding seniors in improving their quality of life.

I have been in the senior services industry for many years. I have never seen a staff more…read morecommitted to their commuity than I have at Loudonville Assisted Living Residence. As a former home care provider, I had two of my clients move from their homes where they were struggling to maintain their independence, into assisted living at Loudonville ALR. Both of them flourished in the community, where I often visited. They enjoyed the activities, the staff, and they loved the food! I was so impressed, that I joined the Loudonville Assisted Living Residence family as an employee. My time here has only strengthened my opinion that this is a great community. I love my job! The staff is kind, caring and committed. The residents are engaged and happy. (And the food is amazing!) I would highly recommend Loudonville ALR as a great place to work, and a great place to live!

My mother was a resident at The Loudonville Home for Adults for seven years in both the assisted…read moreliving section and the memory care section. When looking for a home for your parent(s) you want only the best for them. It needs to be a place where they are safe and loved and treated with dignity and respect. Not only did The Loudonville Home provide all those things but they also treated mom and me like family. If you are looking for a wonderful, loving facility for someone you love Loudonville Home is the place.

I'll add a star for some of the wonderful staff that went above and beyond to keep our friend…read morecomfortable. Still lots of room for improvement.

What a disgusting disgrace. If you love someone do NOT send or allow them to be sent here. They…read morewill be neglected literally to death. Awful, awful place despite what you may have heard. So callous and cold, neglectful, inexperienced, unqualified staff.

Mount Carmel Care Center has been voted "Best of the Berkshires" in 2018 and 2019 by readers of the…read moreBerkshire Eagle! 5 - Star Skilled Nursing Facility rated by Centers for Medicare and Medicaid Services. High Resident and Family Satisfaction. Central Berkshires - Lenox! No temporary (Agency) or casual staff. Very low staff turnover! Preferred provider - most requested for admission - ask the residents! Faith-Based, Mission driven care for our elders. "The Difference is Love" - Sponsorship by the Carmelite Sisters for the Aged and Infirm. We are here when you need us. Admissions Office 413-637-2660 x13

From the owner: A skilled Nursing Facility and Rehabilitation Center that is centered around individual care and…read moreassisting in the Recovery of the whole person body, mind, and soul. We are the only faith based Nursing facility in Berkshire County, sponsored by Carmelite Sisters to care for the Aged and Infirm.

The everyone at BHR are engaged in providing the absolute best care that they possibly can. When an…read moreissue comes up, there is always a kind, responsive staff member ready to go the distance to resolve it. If you're looking for a nursing home for your loved one, BHR is an excellent choice.

Very poor to non-existent care. I am surprised Medicare gave…read moreit a 5-star rating. I would not give it one. They are extremely short-staffed. I would not use this facility again or recommend it to anyone.

My 95 year old mom is on the rehab floor and has been there for a few weeks, every time I go to the…read morenurses station they all glare at me like I'm interrupting them looking at their phones. If you are lucky enough to talk to a nice aide (Melissa) you are lucky, the others either ignore you or give you a flip answer. The woman at the front entrance on the weekends is rude and even yelled at us! I wouldn't leave my mom there again!

Absolutely not. I wish we could give no stars. They do not care for you or about you. My…read moregrandmother was left alone for long periods at a time. She cannot get up right now to use the bathroom. They ignored her. Leaving her caused her to now have a UTI. No shower. Nothing.

If you want your loved one to die prematurely then send them to Saratoga Center for Nursing &…read moreRehabilitation. I was a resident there from February 25th to April 2, 2019. Google the name of facility and read how they made the Federal Watchlist for being among the bottom 88 out of nearly 15000 nursing homes in the United States. That means that 99.4% of Nursing Homes in the US are better than this hell hole. Understaffing is a constant problem. They cannot drug test current staff because then they would have even fewer people remaining to attempt to meet the needs of the residents. Yes, I am openly saying that a small but significant number of staff look and behave like drug addicts. When you ring your call bell expect a 20 to 30 minute wait. Usually I was receiving intravenous infusions scheduled to take one hour. If something required attention I would dutifully ring the bell and wait my time only to have a CNA appear and state "I will have to get the nurse, I'm not allowed to touch that." Now another 30 minute wait ensued. I had one hour infusions take nearly 4 hours. There are some dedicated staff working at Centers but they are swimming against a current of administrative apathy and should find other employment as soon as possible. I was contacted by an Investigator from the Medicaid Fraud Control Unit from the New York State Attorney General's Office. That means criminal charges folks, not just fines and a slap on the wrist.

Had the misfortune to be there for rehab following surgery. The PT/OT staff are excellent. But…read morethat's about it for this place. Theft is rampant. So called management doesn't care. Thirty minutes plus is the normal response time to call bells. Don't put anybody that you care about in this place. That is unless you wish to hasten their demise.

After a short illness, my father was referred to Shaker Place Nursing and Rehab Center. You hear so…read moremany horror stories about Nursing homes that I was afraid to trust any home with his care. However, I was delighted to find the staff at Shaker Place to be wonderful. They were caring and treated my Dad with respect and kindness. They answered all my questions and worked with us to provide optimum quality care. They kept my Dad comfortable and were a trusted source when my family and I couldn't be there. A special thanks to Dr. Caufield, Remi, Christine, Ashley and Karen. Also, special thanks for his Hospice nurse Kimberly.

just now NEW This…read morepost below was what I wrote in complete desperation after this facility called us and informed us we would have a bed available for my grandmother Lois Mccormick. Then! We never heard from them again. Months after being told just 3 weeks. Not one phone call and now she's not well. And I believe shaker place would of played a good part in keeping her comfortable. Shame on you ! Post I submitted to a caregiver support group. (BELOW) I need some guidance. My gram was placed in a facility after falling. After almost 6 months of waiting to get her placed. She ended up in a facility I don't like. The facility we were waiting on just never called us after they told us 3 weeks. I called every day. They just completely ghosted us (shaker nursing home, Albany New York) Shaker Place Rehabilitation & Nursing Center watching her drop pounds and seem over sedated. There's a man on her floor and he's aggressive and punched her. The nurses seem cold and not friendly. ( won't mention the facility out of protection for her) I can't sleep at night still. When I was taking care of her it was a nightmare. I watched the one person I love more then anything, turn into this scared psychotic monster. I almost wish I could bring her home. But it just wasn't safe. No matter what I did. I broke my leg the day before she was placed. And have only been able to see her three times in 3 months. I'm sick over it. Hysterical at night. Can't keep it together. I'm scared about things she will ask me. Or what to say. I don't want to create more confusion. She doesn't really even know here she is. Do I talk to her like normal ? Do I leave out things that could trigger memories of her house. Now empty. Do I talk of old relatives. How do I bring her happiness when I see her. And how the f--ck do I get her out of this place. Just start calling places who take her insurance and start the process all Over again? I can't sleep till I know she's all right. Something deep inside of me feels something isn't right there. Everyone seems overly medicated. Last week I got myself there and I just walked into the locked memory care facility. Gram was sleeping. Lethargic and out of it. I did not SEE ONE NURSE OR PERSON for over 45 minutes. And 45 minutes of me just freely walking around looking for anyone. This is off right ? There's something off.