Fast service and great work.Praying I don't need them any time soon, but they would be my go to…read moreshop. If you have any problems after their service all you have to do is call and they will fix it. Easy to get to. A lot of shops are hidden or out of the way.

If you are Tesla owner. Don't go this place! I damaged my…read moreleft bumper month ago. After they fixed my car, I noticed they change both of my headlamps with two old headlamps which has crack on the bottom. After 5 times going back and forth. I ended it up trying.

Poor service and terrible communication. Have had my car for over 3 months. One clown manager tried…read moreto cop an attitude for me being pissed off for them having my car for so long. He had the wrong one. This is the kind of service you get from these clowns. Negative 5 stars if I could. Picked up car because I had enough and this is some of the piss poor work.

Maaco (1300-B 5th Ave, Columbus, GA) for a paint job. She saved her own money and paid $1,800 for…read morethis service. When we picked it up on 05/30/2025, we immediately raised concerns about the quality. The shop told us to bring the car back on 08/01/2025 for corrections. When we picked it up again on 08/25/2025, the situation was much worse: The driver's side door handle cover was broken off. The rear hatch, which we specifically paid to have painted, was never painted. There was paint overspray on the window trim, windows, vehicle emblems, and light fixtures. There was paint on the seats inside the car, and even a visible paint fingerprint on the backseat passenger door. The "fix" left the entire car looking like someone had taken a Brillo pad to it -- the paint is now dull and uneven. The paint job has already begun chipping and bubbling. Even more upsetting, when my daughter questioned the work, the owner berated her. She handled her concerns respectfully and appropriately, but instead of helping, the owner threatened to call the police on my 17-year-old daughter. At that point, we left. We have photo and video documentation of the damages and how she was treated. When we asked the office for help contacting corporate, they told us to "call corporate" but refused to provide a phone number or assist in reaching them. I will 100% be sending a formal demand letter to Maaco corporate and pursuing legal action if needed, and I encourage anyone else who has had a similar experience to do the same.

The best of the best! Wouldn't take my vehicle anywhere else! The best prices in town too!read more

Very super nice staff with reasonable prices. I am military and I was out of town and they took…read moregreat care of my wife

I took my car to Bi-City Body Works for some major body repairs (front bumper replacement and…read morepassenger side rear panel replacement). The owner/mechanic was absolutely amazing!! He was passionate, kind, and my car came back looking absolutely perfect, like it was brand new! He gave us an extremely reasonable estimate up front, and charged us that exact amount when repairs were complete. We highly recommend Bi-City Body Works for anyone in the Columbus area! Amazing prices, great service, quick turnaround time, and repairs were flawless.

During our covid crisis, I took my car in after an incident. Masks were being worn and hand…read moresanitizing gels and sprays were used. Steering wheel covers were also used, as well as "social distancing." I was very impressed with the maintaining of guidelines. The work that was done on my vehicle was impressive. My car looks as if no damage was ever done. The vehicle was promised at a set time and was ready. Professional, friendly and courteous staff as well. Only gripe is my GPS does not give the proper directions to the location (nothing against the business) but it would be best to Google the directions...

Gibbons body works is by far the best place in the "Columbus area". They matched my paint perfect!!!read more

We had Gibbon's do some work on our Z4 when it had a too-close encounter with a curb. Work done on…read moretime. They did an excellent job, paint matched perfectly. Highly recommended!

I've had work done in the past from them but this time the wait was entirely too long. I dropped my…read morecar off on February 6 for a "4 day repair" and now its February 22 and they continue to tell me the same thing "we'll have your car ready this afternoon" I won't be putting my car in this shop anymore.

Best body shop in town! Works great with USAA customers, I didn't have to do any paperwork or phone…read morecalling, they did it all for me. They even let me schedule when I could drop off my truck and just wait a couple of hours while they did some of the repairs.

Excellent customer service by Chris and the staff . I was only in columbus for 2 days and needed…read moreafter-market tires for my Gwagon. Chris gave me a couple of choices and luckily they had my choice of tires available in the inventory. I dropped off my car at noon, he picked me up at work at 4:30 and I was on my way out with my tires . I recommend them 100%. Wish I lived closer , I would use them for everything. Much better than the Mercedes Benz dealership and WAY better pricing . Thank you Chris you are the best !

DO NOT BRING YOUR VEHICLE HERE. Brought our truck to have new custom tires mounted and balanced,…read moreand they over torqued the locking lug nuts, to the point where we had to get the stud replaced. After they replaced the stud (yes we paid for this to be replaced) they forgot to put on the brake caliper back on correctly which 1) is a complete safety issue. How did this pass their final inspection & 2) scratched the inside of our new rims. Thank you ptap for the horrible experience. We will never recommend your shop to anyone we know.