Delivered to the wrong address so many times. I agree only thing they do and they do it wrong.

Exactly what Dawnie says. Too lazy to recognize the correct address so now, I have 4 packages from yesterday stating "business closed" Too lazy to actually look at the correct address. The business at the correct location was RIGHT NEXT DOOR, and open when s/he didn't bother to look. And supposed to get more packages today. Where in UPS hell are they? ALL OF THEM read more

Lazy. Even after complaining about the laziness of the delivery drivers, they continue to NOT DELIVER TO THE ADDRESS PRINTED ON THE LABEL. You literally had one job and couldn't do it. read more

they won't deliver the package to your house. They'll deliver it to the end of the road where your gate is even though the gate is open, your package will get stolen then they will send you a picture when you file a claim, showing that they dropped it off and they will cancel your claim. UPS fuck you. read more

Would anyone care to chip in for congeniality lessons for the driver we had the misfortune of dealing with? She left such a nasty note and then when we were home to receive our package she was absolutely nasty. Not sure who crapped in her wheaties, but she's a real peach. read more

I ordered homemade canned goods from an Amish community in Texas. It was received in Montrose on Thursday morning. Tracking showed they loaded it on the truck for delivery and carried it on an insulated truck all day. Late afternoon they canceled. Friday morning they show they loaded it again for delivery. Late afternoon they canceled. Friday night at 7:20 p.m., UPS center called and asked me to pick it up 30 miles from my house after paying a $55 shipping fee. No attempt was ever made for delivery. I canceled the order and we'll start paying attention to what companies use ups. They do not know how to deliver for customers anymore. The company's changed they're useless read more

New driver has left our package at the wrong house twice. Another new driver won't deliver to our door, instead leaves expensive packages at our entrance 1/4 mile away. Very poor service. Can't get anyone to answer the phone at the distribution center read more

Had 2 packages for delivery on the same day, both said delivered at 2:45 but only 1 arrived and the one that is missing has a blacked out photo as the delivery picture. The delivery picture of the one that arrived is on my porch with no other packages.. Both packages had the exact same address, so my guess is the driver stole my package.. Enjoy your new $450 mechanics tool set a$$hoIe read more

All packages come damaged - response is "Oh, gee, we can't do anything about that - they come to us that way" We'll just tell your driver to stop delivering your product to your store/home/cafe/campground. read more

I recently submittes a review. I complained about our driver who placed a white colored box in the snow up by our street. It contained very expensive life saving medication. I thought that my review might change things, but she left the medication up by the street again yesterday. i spoke with the company that supplies the medication and convinced them to ship with FedEx from now on. read more

July 15, 2020 I ordered the Portello 8 Italian beef sandwich kit Conf # 630-851-5151 Order # 10765715 Tracking # 1ZR26F050292391642 The package arrived in the City of Montrose Early this morning. It was placed on the truck at about 7:15 AM It went out for delivery at about 9:23 AM I live in the city of Montrose about 6 miles away from UPS. The package has perishable marked on it. UPS delivered the package at 6:08 PM after sitting in a hot truck (88 degrees) for about 8hours. Here is the problem: The rolls were thawed as was the gravy. The meat was still partially frozen. The 2 ice bags were starting to melt. I think this is totally unacceptable when the package has perishable stamped on it. I am sending this to both Portello and UPS. I got the information of the package being on the truck at about 9:45AM. If UPS had informed me that the package was going to be sitting in an oven for 8 hours, I would have made arrangement to pick up the package at the store. Or UPS could have put the package on a later truck. Where do I go from here??? Bob Kravchuck We will continue to do business with UPS as they have been a good delivery service. read more

Horrible. UPS delivery driver in Ridgway Colorado has tossed two of my recent Amazon packages on the shoulder of the road behind a mail box -- a half-mile from my house. The access is clear and clearly visible from the mailbox. One package was swept by heavy rain into a ditch and destroyed. read more

The drivers that deliver to Naturita are the laziest I've ever seen. They just throw my packages over the fence and make delivery note saying the package is at the door. Lazy a33 useless pukes! read more

FedEx in Montrose, CO all the way for your shipping and receiving needs! They are professional down the line (unlike UPS, particularly in Montrose, CO, who are unprofessional and self-serving all the way)! We have set up a FedEx business account and couldn't be happier with all their services, both for our packages and LTL shipping needs! Our FedEx pickup and delivery drivers are professional, courteous, and all around friendly folks! Interaction with them is always a bright spot in our days! (Conversely, our OLD Montrose, CO UPS driver, was one of the most spiteful, hateful individuals we've ever met. She drives like a maniac on our rural gravel roads, throwing rocks-breaking windshields, and ripping into our driveway with no regard for human (grandchildren) or pet life on our property. While other UPS drivers were good, both corporate and local UPS officials refuse to discipline this seniority-union, roge driver, known as such to all residents on her route along County Road 1 in Ouray County.) THANK YOU FedEx for your spot-on service! You are a bright and shining star, performing far above the normal crowd in this small-town mentality place called Montrose, CO! read more

I recently disconnected my cable service and was sent this small bag to send my equipment back. When I called to tell them it was not big enough they said I could take it all down to UPS and they would take care of it. I was skeptical but took it all down not packaged and guess what, they took it with no issues. They scanned the equipment, took my account number and gave me a receipt with a smile on his face. Thank you, great customer service. read more

When using Amazon Prime, we could always count on UPS to get it to us on time or even early. Recently though, it's been the opposite. Packages sit in shipping facilities for 24-48 hours before moving on the the next one. This last one was supposed to be here on a Friday and was looking like it would make it, but instead, it sat in the second to last station overnight and took 22 hours to make it the six hour drive to the final station. Then it could have been delivered on a Saturday, which is something they used to do regularly, and only been a day late, but instead it's got to wait until Monday. No reasoning or apology offered, just poor logistics and poor customer service. read more