1. UPS Customer Center

0

East Alton, IL

Cancel

Open app

Search

UPS Customer Center

1.1 (10 reviews)

UPS Customer Center Photos

You might also consider

Recommended Reviews - UPS Customer Center

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

11 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

13 days ago

Terrible my $200 dollar packagehas been sitting here for a week with NO Movement!. I will NEVER use ups ever again!.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of M R.
0
1
0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of T W.
0
8
0

4 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - UPS Customer Center

You might also consider

Verify this business for free

Get access to customer & competitor insights.

Verify this business

United States Postal Service

United States Postal Service

(1 review)

Hey kids... would you like your mail lost or stolen? Then, the Wood River branch of the United…read moreStates Postal Office is for you! I just spoke with Shannon, who is the supervisor, about a missing "delayed" package that was sent to me for Easter. It was shipped out of their location, yet, no scans are officially listed as leaving their facility. She went from saying that the first scan shown, besides when it was accepted on the 12th, was on the 14th "to next facility". Then, when I continued to ask why Wood River was not shown or scanned, backtracked and said that it was scanned and shipped out to St. Louis on the 12th, yet there was no scan in St. Louis. She wouldn't answer my questions, and instead gave me the runaround... unable to answer which facilities the packages were scanned into on the 14th and 15th. The package was not heard of again until the 24th in Memphis. She could not explain anything and just kept saying that there is a whole system and things are all sent out in one big bunch. Cool... but how did my package suddenly go from Wood River to St. Louis with no scans or tracking actually showing? Where is the accountability that the package was wrongfully handled between Wood River and St. Louis? All I could get was that she is "guessing that it was scanned in St. Louis"... WHAT??? Finally, she said that she was leaving a message for the Post Master to call me back. This is not the first time that I have had a problem with their office. I have had mail go missing quite a bit from there. When I asked her to please look into how they operate and handle their mail, she blamed the other locations and the "entire process". She also would not help in refunding my mother's money. If an accident happened, apologize and own it. Work on fixing it. The biggest sign of weak leadership is denying any responsibility and refusing to fix it. Offer solutions, not excuses. Shannon needs to go based on her inability to apologize and problem solve. The rest of the staff needs to be looked into. Seriously... bummer summer. You are an executive branch of the United States Federal Government. Do better.

U-Haul Moving & Storage of Alton

U-Haul Moving & Storage of Alton

(4 reviews)

What I like about this U-Haul is the consistency of their customer service. It has always been…read morefriendly and Professional. It doesn't matter is you're just buying wrapping paper and boxes while prepping for a move. Or renting a truck in one of the many sizes that they offer. The CS is always the same. I used this U-Haul when I moved from STL to Godfrey in 2020 and I am using them again, to move back to STL. I tried the small town life, but I am a city man and I enjoy those city lights. I have already been here purchasing a box of wrapping paper and several small and book size boxes. I've packed and moved items to my new condo in my RAV4, but today a friend and I are moving the small accent furniture items. I'm doing this, to help reduce the cost of the professional movers. Last time I moved a team of cousins helped me. At that time we were in are mid 60's. After 6 years in suburbia, we are all now at the 70 mark and it is time to hire professional movers for the big stuff. I arrived at 9:30 AM on a Sunday, with no reservation. I don't recommend doing that. I was living on the edge. When I told the gentle working (owner) that I needed a truck and did not have a reservation. He apologized and said, he only had one truck left and it was only a 10 ft box. I smiled and told him, that is exactly the size I wanted. I did the rental, my friend and I loaded items up in Godfrey, drove them to STL, unloaded and returned the truck earlier than anticipated. Once again, I got a credit for returning the truck earlier and in a timely fashion. Need a truck? Need a box and wrapping paper? If so, support this locally owned U-Haul.

Demarco was great! Jacob worked hard to get the hitch on and get me in and out as fast as possible…read more Kyle was an excellent spectator and hype man!

UPS Customer Center - shipping_centers - Updated November 2026

Loading...
Loading...
Loading...