Submitted photos to PA Megan, who misdiagnosed my rosacea as dermatitis. My rosacea has been confirmed by 3 doctors in person over 12 years. She sent in prescriptions for dermatitis cream and shampoo, which I did not pick up. I had a video visit with Dr. Govas who could figure out I do have rosacea. She prescribed outrageously priced cream for $182 for a tube! Not everyone is rich. Then her resident suggested cosmetic fillers or an ophthalmology appt for my dark circles. I don't have an eye infection and not all women can afford or want cosmetic procedures for their face! I'll never make another appt there. read more

Dr was speedy to say the least. Buzzed in, did not even examine me; made a joke about the Pilar cysts on my scalp being wisdom bumps! Then out the door! The internet spent more time and listened more to me than this hotshot did! Never again. read more

Dr. Sheehan decided that a rash that has shown up in the EXACT SAME PLACE for the last three years, is accompanied by joint pain, and flares up before my period, is just a reaction to cleaning chemicals or lotions. I haven't used cleaning supplies in 8 months because I'm currently living out of a bedroom due to my health issues. She said she could do a biopsy, and then refused and said her "diagnosis" from photos is final. Useless. I thought she was great at first because she tested my ANA levels. Psoriatic arthritis is almost always ANA negative, and that does not rule it out. Why did you prescribe steroids if you think I just need to wear gloves while cleaning? I'm still using the same things, and the rash is fading again. If I were allergic to it, the rash wouldn't be fading right now. read more

Was referred to Dr Mary sheehan years past by an acquaintance. We live in Virginia and drove all the way out to Pittsburg in the hopes of helping my daughter with a extremely rare light allergy to her skin. It seemed so worth it when the doctor told us how much she was going to help us & treat my daughter. Help us with the struggles in fighting the school board over her rare condition and getting her extra help she needed through a 504. I nearly cried in relief at all that she said she would help us with and treat her. Then we got home and reality hit. She refused to rewritten a SINGLE phone call. Never even had her assistants reply to anything we asked. After 2 months of desperately trying to get in contact with ANYONE on her team, a were told she went on holiday. After another 2weeks I finally gave up. She even prescribed a powerful immune suppressant for my 12yo & instructed us on daily use for her. Who prescribes such a powerful thing to a child and then won't even bother picking up the phone when their parents have questions or want to talk about promised help? Luckily I never gave that to her & while she's never gotten any help for her rate skin allergy, we were able to get her the 504 school help through another doctor allowing her to attend half days and they sent home a teacher for the rest. This 'dr.' is sick and cruel & totally irresponsible. This was over 10yrs ago and it still pisses me off horribly to think of what she did to us. It would've been kinder to say she couldn't help at that appointment. Sick, twisted woman. Someone suggests her? RUN the other way. read more

I travel for work and have been to dermatologists in Philly, NY, LA and all were run efficiently and pleasantly. can't say the same about UPMC. It took a month of calling and emailing to get a return call and then I was told that even for standard things I would have to make consult appointment, leave, drive back to my hotel an hour away and come back for treatment that is standard to schedule. I made a point to say if the doctor agreed I needed x, could I have that on same appointment, while paying for a separate consult as well as procedure. The woman was rude and arrogant. I never leave bad reviews, but people need to know the service at this office is nothing like you're used to. I've made appointments with top UPMC specialists easily, so it cant be blamed on how "busy they are. Every doctor's office is busy; it's a pandemic. I will drive or fly to avoid dealing with the receptionist again. read more

I've been in a tanning bed for over 10 years during the spring months. I finally decided to stop this year. I already have a ton of tiny moles on my arms and stomach so I wasnt sure what was new or old. One became concerning so I scheduled an appointment. A body scan while naked sounds so damn awkward, not to mention I was worried what diagnosis I would get. It was an uneasy feeling, but my doctor was so kind and helpful. She could tell I was nervous and helped alot. She made it known that's shes available to chat on the myUPMC app which was so kind. My body scan was all good and I'm just glad to have a good dermatologist for my annual visits read more

I have super-reactive skin. Once when I was 8, my mom took a chance on a new laundry detergent. I spent the day at home with "chicken pox." Fast forward to adulthood, at various times in the past few years I've had rashes, hair loss, toenail fungus (be honest--you've had some too!), and concerning moles. With each issue, Shadyside Derm has been on the case! They've taken the time to listen to my concerns even when my complaint sounded ridiculous as soon as it came out of my mouth. "Here's a picture of a bunch of red bumps. What do you think it is, and can you please make it stop itching!?" They're very professional and knowledgeable, and I highly recommend the doctors (I've seen Sheehan and Y. Burnimovich) and the physician's assistants at this practice. Sounds great? Here's the caveat: They're RIDICULOUSLY BUSY! Plan for a 3-4 month wait to get an initial appointment here. Also be prepared to wait a long in the waiting and/or treatment room. They pack the schedules, but they still spend time with patients. The result is waiting. Try for morning appointments. To the reviewers who commented on wait times: a) I challenge you to find a UPMC practice in the city in any specialty that does not have long wait times for appointments. It's not fair to blame these doctors for a systemic issue b) Being in-demand is a GOOD sign! If you need to go to doctors who can see you now, go to Urgent Care or the ER. (Oh, and be prepared to wait.) read more

I had Dr. Coch (coke) who was pretty incredible. I have been having some trouble with some jaw line acne from going in and out of birth control and just wanted some help settling my skin. All of the staff, nurses and even doctors themselves were excellent and very kind. They prescribed me with a cream and a list of over the counter products I could try as well. They told me in depth how each one would work, how my skin my react and how to handle it. It was very informative and everyone was very knowledgeable. They knew what they were talking about, and I can't wait to go back in 3 months for my check up. By the way after only a week, I'm seeing an insane difference in my skin. It's brighter, I have less acne and I'm a lot less afraid to not wear some kind of makeup. Thank you shadyside dermatology! read more

I agree with the few other negative reviews here and not the one positive one. I waited months for the appointment. On the appointment day, I was soon brought from the waiting room into an exam room that apparently was never cleaned between patients, because the cleaning lady stopped by and said that she had not cleaned. She exited and left me in the dirty room. Yuri Bunimovich, MD, PhD had me wait in my gown in the exam room for 45 minutes before he finally saw me. He did a head-to-toe mole exam in a few minutes. I then inquired about some small, flesh-colored growths that I have on my face, neck, and upper chest. He did not look closely at me, so I do not think that he saw what I was talking about. He said that I probably have tinea versicolor, which I looked up and found out is a fungal infection that results in small, discolored patches. My skin looks nothing like photos of tinea versicolor. The nurse immediately sent a prescription to my pharmacy for an anti-fungal shampoo. I did not agree with the diagnosis, but I paid for the prescription and used it for weeks, and my skin growths, which I think are actually skin tags, were--surprise!--NOT cured by the anti-fungal prescription. When I had first checked in for my appointment, I paid $25 on a computer for my "30-minute" appointment, but after my appointment when I went to exit the office, the receptionist tried to get me to pay a second time. I am on the lookout for a new dermatologist. read more

I've been coming to this office for over two years now and I have nothing but good things to say about it. I've seen different dermatologists over the last fifteen years and for me this is the best. This wasn't the first Derm I visited in the area either. I had a horrible experience at a different doctors office (there's a review somewhere for that too) and after that visit I went looking for a different doctor and found this place. I have seen two different Drs here and one Physicians Assistant. Both Drs are Bunimovic Mrs and Mr. All of whom have listened to me and actually carried on a conversation about treatment options. I can tell you this is not the case everywhere. I also like that I can message back and forth with my Doctor. If there's something I have a concern about I can take a picture send an email and I normally get a response within 24 hours. Also when I have had tests done I have received calls from my Dr. Not his nurse or an office person but my actual Doctor. This is a rarity now a days. I do have to say sometimes you might have to wait a few weeks for an appt but they do have a waiting list you can go on and they'll call you if a place opens up. If it's something you feel is urgent let them know and they will do everything they can to get you in asap. This particular office is more for the medical side of dermatology but they do have another location that focuses more on the cosmetics side of things. If you are like me and need to see a Derm on the regular I cannot recommend this office enough. read more

Best office ever! Most professional staff I have ever encountered. Dr. Olga Bunimovich is excellent. She was able to correctly diagnose and treat my skin condition when others could not. She practices general, surgical and cosmetic dermatology, and is exceptional in all three. If you want quality care, go to see HER! read more

Do not go to this place. They may be qualified and well educated doctors, but do not go here they have terrible business practices here as far as billing, verbal communication and processing patients. If you do go here, get every billing quote or cost estimate in writing FIRST before getting any treatments. I went in twice. The first time was to have a mole removed and be evaluated for Kybella. Dr. Bunimovich seemed very nice and professional and the same with her assistants. After the mole was removed, they evaluated me for Kybella injections under my chin. Dr. Bunimovich told me she recommended Kybella injections for me and that she felt I would only need one vial of the product. I called the office later to ask about the cost of Kybella. I was given a verbal quote over the phone for the Kybella injection cost and one of the secretaries, after consulting other people in the office, quoted me "$600 per treatment." I should have gotten this in writing! Apparently they failed to differentiate between the terms "vial" and "treatment" and I didn't know any better to ask them to clarify. To me, "per treatment" sounds like "per appointment" or "per visit." The office staff was using the terms vial and treatment interchangably, as if all patients would know vial means treatment to them. So to them, "per treatment" really means "per vial of product used." During one visit, they can use multiple vials of Kybella at their discretion, so multiple treatments per visit. However, Dr. Bunimovich did say she planned to only use one vial on me, so $600 would have correct if she'd followed through on what she told me. At my appointment for the injections, Dr. Bunimovich mentioned --right before injecting them into my chin-- "I'm going to use two vials." I said "ok" because I was very nervous and the needle was about to go into my chin. Asking someone to make a split second decision that would cost an extra $600 when they are already in the room and prepped for needles to go into their face seems a bit unprofessional. Especially when I did my homework and called ahead of time to inquire about the cost. But even then, I didn't realize their office's quote of "$600 per treatment" meant "$600 per vial used," so I said "ok." I was under the impression--given Dr. Bunimovich's initial recommendation for my needing "only one vial" of Kybella--that I would be leaving with a $600 bill. Instead, when I went to check out at the office, they tried to charge me $1,200.00 because EACH VIAL is $600. Nobody had ever clearly explained this to me when I had asked over the phone beforehand. Also, why did Dr. Bunimovich give me the impression I'd only need one vial then choose to administer 2 at the time of the treatment? A $600 discrepancy is huge for most people! The office and their billing team were unresponsive when I tried to dispute the extra $600 charge in person directly after the appointment and via phone for several days after the appointment. Apparently they sent it "for review" and rather than anyone letting me know the results of the review, I just started receiving notices from a Collection Agency. Also, directly after the appointment at this Dermatology office--right after just having injections in my chin, being swollen, and expressing concern about the unexpectedly large bill--one of the office secretaries, an older woman, was extremely rude to me about it IN FRONT OF A WAITING ROOM FULL OF PATIENTS. She tried to tell me I was wrong and said that she didn't tell me that on the phone [about the $600 per treatment], and that she remembered the conversation we had. She seems to have remembered it wrong, and so she insulted my character and memory in front of a waiting room full of patients. I was the one who then had to request we discuss the matter in private, not in front of a waiting room of patients. It was extremely unprofessional of their office. So now I am dealing with a collection agency trying to get $600 from me that I never expected to be charged due to an undisclosed extra $600 on my requested quote. This was extremely unprofessional handling on the part of this office and the doctor and could have been avoided. They should have handled this in the professional way by a) taking their time with initial evaluations for things that can cost a patient over $600, b) by being clear with the language used in quotes, c) by following through on initial evaluations so patients aren't tossed a curve ball when they go to check out with billing, d) discussing treatment and billing issues in private, and e) Having the office staff carefully consider and fix a bill then and there, not waiting for a review and angering a patient when they get their FIRST EVER notice from a collection agency. I went to another Dermatology place the month afterwards for my dermatological needs and will never give this place my money again. I will tell as many people as possible not to go here. read more