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    Upland Spa Dentistry

    4.4 (19 reviews)
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    Services - Upland Spa Dentistry

    Orthodontics

    Upland Spa Dentistry Photos

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    Maribel G.

    Avoid this fraudulent establishment!!! I came here looking for a new dentist the first visit went smoothly they accepted my insurance and everything was fine. After a few months I switched jobs and no longer had that insurance... well months went by and sandra the receptionist called and txt me regularly telling me to go in and they can work something out for me since I had chipped my tooth since the first initial visit and was looking to get it fixed regardless if I had to pay cash. I finally went in and she told me my insurance from when I left my job was still active and I could legally use it.. I brought it up several times in my appointment as I did not or never had an issue with paying cash for my services but she insisted I had until the end of the year to use it.. so I incredibly naively believed her and went in for a final cleaning and an estimate... at the end of the cleaning I ask if I had to pay anything out of pocket because again It felt odd but I completely trusted her which was a stupid thing to do cause a year later I'm now getting a bill for $350 and say they are sending me to collections.. even worse my full social security number is written in pen on my paperwork and visible!!!!! That letter was not sent with any form of signature required just regular snail mail... are you F*******g kidding me?! If anyone would have gotten ahold of that letter other than me it would have compromised my credit and identity... i then call to get this cleared out and the new receptionist is very unsympathetic and acknowledges that the previous front desk had made a mess but I was still responsible for the payment even though it wasn't my fault.. now she wants me to cash out checks my insurance company will be sending me and take them the money... and to top it off says that she doesn't care about my frustration, the irresponsible use of my social and if I ever go back.... customer service is not provided here or even aimed for!!!! All they want to do is screw you over and make false claims. Please beware of this place do not make the same mistake as I did!!!!!! I am writing this review solely to help someone from the hassle and headache.. what kind of business screws up this bad and doesn't take responsibility ?!? A business you should stay away from

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    1 year ago

    Wonderful place and staff , been going for 10 years now . I could not think of one thing I would change.

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    2 years ago

    I and my family had been going to Arsen Sukiasyans office for many years his is the best. Professional and friendly service.

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Great place, they explain everything going on as they do it which is really nice and they are super friendly and also quick too.

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    3 years ago

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    8 years ago

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    6 years ago

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    Shaqe M.

    Thank you Anthony for sharing your experience with us.

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    4 years ago

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    Shaqe M.

    Thank you for sharing your experience with us.

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    7 years ago

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    Shaqe M.

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    10 years ago

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    6 years ago

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    Shaqe M.

    Hello Ashot, thank you for your review.

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    9 years ago

    Dr. Lopez is truly the best dentist , she cares for your teeth with care . Thanks to her I have a wonderful beautiful smile .

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    Shaqe M.

    Thanks for the review.

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    8 years ago

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    Shaqe M.

    Thank you very much for the review.

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    9 years ago

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    Shaqe M.

    Thank you Anna for the review.

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    7 years ago

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    Shaqe M.

    Thank you Gary for your review. We appreciate it.

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    9 years ago

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    10 years ago

    Be careful of overpricing the dentist office is good but seems to be a bit overpriced

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    Ask the Community - Upland Spa Dentistry

    Review Highlights - Upland Spa Dentistry

    Arsen is very knowledgeable and actually takes the time to answer any questions you have, as well as inform you of things you didn't even think to ask.

    Mentioned in 3 reviews

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    Barsoum Dental Upland

    4.8(691 reviews)
    1.8 mi
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    I've been a long time patient of Dr Barsoum, and I can honestly say the experience has been…read moreconsistently top-tier. From routine cleanings to more detailed procedures, he's always thorough, patient, and genuinely invested in your long term dental health. What really sets the Upland office for success is the team. I am sure the same standard carries through the entire practice locations. From the front desk always welcoming and efficient (no chaotic waiting room energy) everything runs like a well-orchestrated operation. Dr Barsoum takes the time to explain options clearly, never rushes decisions, and makes you feel comfortable, even if you're not exactly excited about being in a dental chair. The office is clean, modern, and runs on schedule (which I deeply respect). If you are looking for a dentist who combines skill, professionalism and genuinely caring team, this is the place. After years as a patient, I wouldn't trust my sole anywhere else!

    i came to this dental office because I had heard good things about them, but my experience was very…read moredisappointing in terms of communication and organization. I originally scheduled a cleaning (which i made pretty clear that's what my appointment was for) and also wanted my wisdom tooth checked since it was hurting. When I arrived, I was told they would not be doing a cleaning that day and that I would need a separate appointment so they only examined my wisdom tooth and recommended removal. After that, I was told to wait in the lobby so someone could explain the next steps for surgery. I waited around 40 minutes, and I was very patient and made it clear I was still waiting. Someone eventually came up, realized I had been waiting, and had another staff member speak with me. Even then, I waited another 10-15 minutes. When I was finally seen, the explanation was very quick (less than 5 minutes) and I did not receive any real information about how to prepare for surgery or what to expect. The staff member also seemed rushed and uninterested. On the day of surgery, I was told I had a copay of over $175 without being informed beforehand. I also explained the lack of communication from the previous visit, but it felt like that concern was ignored. I was not given any prior call or clear preparation instructions. Additionally, my medication was sent to a pharmacy I had already asked them not to use for the second time. The only positive part of my experience was the surgeon and surgical assistant, who were kind and professional during the procedure itself. Otherwise, the communication and organization leading up to it could definitely be improved.

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    Barsoum Dental Upland - Barsoum Dental Upland's front desk.

    Barsoum Dental Upland's front desk.

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    Barsoum Dental team members at the Mountain Ave office grand opening

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    Exterior of office with Grand Opening balloons

    Ever After Dental

    Ever After Dental

    4.9(80 reviews)
    1.4 mi
    Certified professionals
    Women-owned & operated

    Let me start off by saying that my experience with the x-ray tech and the actual doctor was…read morephenomenal... Unfortunately, my experience with the receptionist left me absolutely sick over the carelessness and disrespect of my time, money, and resources: I was very transparent when I first contacted Ever After Dental regarding the poor experiences that I received at a previous dentists office and I provided all of my insurance information well in advance before physically visiting the office. The receptionist verified that their services were covered under my insurance, and we even had an email correspondence where I verified that I did not need to complete the out of network authorization paperwork because it did not apply to me. I scheduled the suggested follow up services, then received a predetermination that stated the doctor was out of network. I contacted the insurance and subsequently Ever After Dental: ultimately the receptionist was able to contact the insurance and verify what the insurance said is true in less than 20 minutes with no additional information from me, but could not do that prior to my visit. When questioned as to why this wasn't done prior to my visit despite my providing all of the information required and having the email correspondence regarding this explicitly, she could not take responsibility for her actions. She kept asking what I wanted out of this conversation and I had to explain to her that I needed to know her negligence was the reason I wasted an entire days worth of sick time for this visit that wasn't going to go anywhere. She could not. Don't waste your time. Find another dentist who's receptionist is responsible enough to do their job 100%

    Excellent service!!! I am so impressed, never been to a dental office like this one before! All…read morethe staff is so friendly and professional. Dr Torres is the best-she was so gentle, explained the treatment and answered all my questions. I am so impressed with their service and for sure will recommend their service to all my family and friends

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    Ever After Dental
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