Very communicative and great customer service. Our technician was great and got rid of our pest…read moreproblem quickly!

Being a homeowner means you have a list of things that never ends: upgrades, repairs, and routine…read moremaintenance always keeps us on our toes. This week's task was handling a potential infestation of rodents. Oh joy! Nothing like having your home be a home for unwanted critters, and, well, eww. Roberto showed up on time, even messaging when he was on his way, listened to my concerns, and took a look around our basement. I was relieved to find out that it did not appear as if we had a big problem, or at least as big of a problem like I had feared, and that he would look outside as well. Once outside, Roberto inspected the house and found the likely point of ingress for mice. It made total sense because the gap in the siding coincided with where the soffit for the ductwork is in the basement. He gave me quotes on the services that were available, ranging from quarterly visits to a one-time sealing of the house, and then gave me some ideas on what I could do to handle some things myself. The service charge was $99, and if you sign up for one of their quarterly services or another one of their offerings, then that service charge is rolled into part of the overall fee. I was super-pleased with that part of the arrangement and I look forward to utilizing their services. Very responsive, easy to set an appointment, and a relatively thorough inspection, all in the span of less than an hour. Great experience!

Ely is wonderful! Very thorough and does an excellent job. He is great and does a nice job…read moreeverytime he comes over to spray

Efficient service that's affordable. The people that come out are knowledgeable and friendly.read more

well folks, this is the 1st installment of two. These folks were courteous, prompt, polite and…read moreprofessional. They answered texts and phone call quickly. answered all concerns. provided a good quote for services and had availability in their scheduling on short notice. what more can you ask for in a pest service. I spoke with Lisa and their manager and was reassured with our concerns. I hope to follow up,with the results of the treatment and services after completion. mind you, I reached out to 2 or 3 other local competitor. the experience, cost(s) and overall interactions were "NOT" as described as above.

Planet Pest did a great job getting rid of spiders and pests. I've had them come out twice and I've…read morebeen happy both times. Thanks

This company goes above what you expect. Very knowledgeable, honest and pricing is very very good…read more I will never use anyone else. Hampton Condos.

If I could leave 0 stars I would. Had them spray our home for over 2 years. My wife got bit by a…read morespider so I called them because they missed our quarterly appointment with us in June ( only to be told that I didn't respond to their email, which is BS). They have missed a couple of appointments in the past because of their scheduling errors. Only to be told by Mark that we should go our own ways because they didn't want to take the blame and comp my account. Piss poor service from my stand point ! I would not recommend their company to anyone looking for a pest control company! Very unprofessional the way they handled customer service. My final note would be that Braden would come out in his own car and pull a backpack sprayer out of his trunk which is also very unprofessional in my book. But I never complained and always paid on time. Hope the world sees this review and your company goes out of business in the future Mark! Thanks for being an ASS.

ClearDefense is so professional. I have been very impressed with them after having their service…read morefor the last couple of years. Willie came today and explained what he'd be doing and asked if we needed anything indoors. He reminded me that they have a free follow up service if you have any issues after a visit. Very happy with them!

ClearDefense is not just reliable, but also honest, and operates with Integrity. Cydney arrived on…read moretime and is very conscientious, taking the time to answer any questions during the service, with customer service skills that are above reproach. This reliability instills a sense of security and confidence in their services. The company's communication with its patrons is outstanding. They always keep you informed, notifying you when they are en route to your residence. This level of communication ensures you are always in control, and I highly recommend them to anyone who is looking for above-and-beyond pest services.

Brandon was very nice and did all the bug spraying I needed. My dog was very comfortable with…read moreBrandon being here.

I have used them in my job. This is the first time I have had an opportunity to use them here at my…read morehome. Through and efficient, there gentleman in the field are excellent.

jeff came and did an orkin pest spray, he has been with the company for quite a while and is very…read moreprofessional, he knows where to spray and put bait, we have no complaints about his ability to do his job. he is great at customer service

I had an extremely disappointing experience with Orkin. Their customer service was terrible from…read morestart to finish, and their fees are completely overpriced for the level of service they provide. I scheduled an appointment and waited around for them to show up, only for nobody to ever arrive. When I called to find out what happened, I was told the house had supposedly been sold to a new owner -- which is completely false and ridiculous because I am the owner. Instead of taking responsibility for missing the appointment, they gave excuses and showed no concern for wasting my time. Very unprofessional company with poor communication and horrible customer service. I would not recommend them to anyone.

Levi came out and found a bunch of holes where mice are getting into my basement. He plugged the…read moreholes with steel wool & caulked the hole. He explained it and showed me the holes. Very nice guy and I'd hire him again!

Matt was AWE.SOME. His customer service and communication were very professional. He clearly loves…read morewhat he does, he's so knowledgeable, and I learned so much from the experience. It took a little effort but, in the end, four baby racoons and their mama safely exited my attic and are off in search of a new address. Very humane. Pricing was very reasonable. This is a terrific company with absolutely great staff. Highly, highly recommend.

We built a brand new home in 2021. The dirt and field that we built on was former pasture…read more Our builder was amazing but the landscaping was something that we didn't discuss at length, and we certainly didn't know the right things to ask. So we got the typical sod rolled out before we closed on the house. Over time, the rocks and weeds over took our lawn, and we were left with a weed infested ugly lawn adorning our gorgeous modern farmhouse. We talked to several landscapers, many of them recommended, tearing out all of the green space and replacing it after replacing all the dirt. When Ryan's came out to talk to us, discussed their program where our lawn is pretreated for each season, and the lawn is treated for specific weeds or noxious grasses. At the end of the year, our grass is starting to grow back in, we do not have any weeds, including dandelions. We are confident that we saved our grass and avoided expensive re-working of the lawn. I wanted to leave a compliment specifically for the most recent treatment in December 2023. The technicians applied the granules and those are meant to treat the lawn and allow it to sleep for winter. This treatment prevents the early emerging bugs and yuck from spreading in the spring. I watched on my ring camera that they applied the granules all around our lot, but here's the special thing: they took the time to use a leaf blower and remove all the granules from our sidewalk and driveway. That is such amazing service! Not only does this prevent damage to our concrete, but it allows us to have clear sidewalks if we need to treat for snow and ice. That little detail is not something I would've thought of but it's something that I noticed and I want to think them for that extra effort! When they were done with the last treatment of this year, they made sure to let us know, and assured us that they would be back in the spring as we begin 2024 with a healthy lawn.

The Ryan team has been very responsive to each request I've made about landscaping and lawn care.read more

Had Norman's out to spray for spiders and mosquitos. What I really appreciated was a phone call to…read morelet me know they were headed my way. Also, they went around the entire house and knocked down cobwebs. They weren't afraid to get their ladders out for those hard to reach places! Also had them spray for mosquitos. We've definitely noticed a decrease since that was done. It makes setting on the deck much more enjoyable. The customer service is excellent. If you see something before their scheduled time they will come back and take care of it. They answer the phone and return calls!! I know that sounds so very simple, but there are many companies that don't seem to! I forgot to mention that you can request a quote from them on yelp and YES they respond in a timely manner which is such a BONUS! Some companies have it listed that they do, but once again you never hear from them!!

Thorough, reliable, friendly, and responsive. This team takes time with us, tells us what they're…read moregoing to do and then goes about doing their work professionally and efficiently. Can't say enough good things about Norman's Termite & Pest Control. Highly recommend!