Best urgent care i've been too, they were super fast, super efficient, really nice, and listened to…read moreevery concern I had, downloaded yelp just to write to this lol

I have been coming here for several years. Lauren the medical assistant the Dr. Courtney were both…read moreprofessional and efficient. I got right in, no waiting, and Doctor gave a thorough evaluation of my injury.

Haven Elite Urgent Care:…read more Genuine care by a solid and thorough Doc. Attention to every detail. Appointments spaced out to allow for quality and personal one on one care and treatment. X rays on the premises. I was rear ended in a car accident. I was rocked. My back, neck and right shoulder were jacked up. I went to a hospital ER in the area and it was slammed. So I went on our good ol' Yelp and found this wonderful urgent care. Everything about this experience - the first phone call with Gabrielle, her care, concern and professionalism; her being on the ball and so efficient( btw she is a US Navy Veteran)- this set the tone for a great and calming visit. Dr Cho was incredible. Very personable, cool, related to me and was just so very thorough as he covered every possible avenue and took his time treating me, testing my reflexes and my areas of concern. He was very thorough. He showed me and detailed all of my x rays. The office was immaculate. Clean and very well organized. There were complimentary mini water bottles and some snacks for the patients. Great medical establishment.

When your primary doctor can't see you right away, we rely on the advise of an urgent care…read moredoctor.... so i head to Haven Elite. I had explained to the doctor that my back had been injured for over 2 weeks so he prescribed 5mg of Flexeril for 10 days. After taking this and staying away from the gym for 6 days, there was ZERO improvement. The medicine wasn't doing a thing for me. So i called them to see if they could switch up my muscle relaxant and they said I'd have to come in again. WHAT! I was literally just there for the same exact problem and you want me to return?!? They just want another reason to bill my insurance, as if my first copay wasn't high enough. My advice- if you can wait for your primary doc- WAIT! OR find an urgent care where they really want to help and not just collect on insurance.

they really are great here they really care and your not treated like just a body they are fast tooread more

Staff was very efficient and friendly. I was expecting to wait in a long car line for my Covid…read morevaccination but that did not happen at all! I was greeted and instructed parked in an assigned parking spot, then explained what was going to happen. While I was waiting the 15 minutes after the injection I was checked on twice by an RN. Thank you Upland/Ontario Med & Urgent clinic for making this experience easy!!

I'd like to start off with the parking. Unless you drive a Prius or have full coverage on your…read morevehicle, don't even think about utilizing their parking lot. The congested space is beyond laughable. Let's get down to the office experience. On your initial appointment, they will ask you to get here 60 minutes prior to your appointment time. They will send you two different text messages. Upon arriving 60 minutes prior to your time, they will give you and massive packet to fill out. Why is it massive? Because the genius who put it together, didn't realize there are multiple pages requesting the same information. Just a complete waste of time. Not only are you here one hour prior to your appointment time but expect to wait an additional 30 to 40 minutes. I am here for my second appointment. My appointment was at 10:30am. I arrived at 10am despite the text message telling me to get here 60 minutes early. It is now 11:57am and the doctor comes in with a rude, "I'm in a hurry" attitude. Honestly, if I didn't absolutely HAVE to be here to get this shitty workers compensation case OVER WITH, I'd tell you to stay away from this location.

My appointment was at 3pm I got there at 2:48. From the time I walked in the ladies at the front…read moredesk were talking a laughing with one another. No one acknowledged me when I walked in, cool whatever. I sat down and waited 20 min, still my name had not been called. I walked up to the desk and asked about me seeing the doctor and they all looked at me like I was the issue. One girl went to the back to "check" and said I would be next. Magically after asking about my appointment my name was called. It should never take 20 minutes to be called for an appointment. The ladies up front need to be sent to the back because that was not front desk behavior. I'm all for having fun at work but professionalism comes first. I'm definitely seeing if I can go to another office and I would not recommend this office to anyone!

I've struggled to find care where Ive felt comfortable or understood…read more Melody health took my concerns seriously and now I'm getting the help I need. Elsa and the nurses have been patient, kind and genuine. Girls up in the front are welcoming, quick and efficient. Couldn't be happier. Thank you girls.

Great doctors here. They truly listen and care about your concerns and needs. I would recommend.read more

So I give it 4 stars, let me explain why, I have being going here many many years, the place can…read moremake you crazy, the wait, the staff but I have always been sent to great specialist's by the doctor's at the clinic, see that is what everyone is forgetting, its a walk in clinic, open 7 days a week. The staff is changing all the time, its students straight from ITT tech or wherever they are going to school , still learning so give them a break. Do I get pissed having to wait, yes I do, then I have a attitude, maybe its me who was rude to the young person helping me and not the other way around, I try to remind myself that but Im only human. Just wanna say I have always been refered to great doctors by the doctors at this clinic.

Really bad experience. Long wait times and poor communication from the office. I was given…read moreincorrect information over the phone regarding my appointment and provider availability. Overall, very disappointing and not what I expected from a medical office.

The new patient process is modern and efficient. I was able to get my forms and submissions done…read moreonline ahead of my appointment. They were able to schedule me in quickly, and the staff are all very friendly. My visit with Dr Majithia was excellent. He took the time to listen to everything I had to say, and asked follow up questions often. He adjusted his approach and recommendations based on my responses. I really felt like he was getting to the important details. Thank you Dr! And thank you to your staff as well. See you soon.

Let me tell you about Dr. Rishi Majithia. The kind of doctor you wish you'd found years ago. After…read morea decade-plus slog through the labyrinth of Kaiser, where I was just another chart in a sea of bureaucracy, stumbling into his practice felt like discovering a tiny, unassuming bistro that somehow serves the best damn meal you've ever had. Dr. Majithia is young, sure, but don't let that fool you. The man's got the sharp, methodical mind of a seasoned diagnostician. The kind who actually listens, connects dots, and doesn't just throw pills at the wall to see what sticks. In a handful of visits, he pinpointed what Kaiser's assembly line had missed for years. No fanfare, no ego. Just quiet, relentless competence. His office? Cozy. Not the chrome-and-glass corporate monotony of the big chains, but a place where you're greeted by the two women who run the front desk like a well-oiled, welcoming machine. They remember your name, crack a joke to ease the wait, and actually cares whether you're comfortable. It's the kind of small-team efficiency that makes you realize most medical offices are run like DMVs by comparison. Yeah, the wait's a tad longer these days, but only because they're overhauling the system to actually keep track of you properly. And honestly? With those two handling the front lines, even the downtime feels less like purgatory and more like killing time at a friend's kitchen table. What seals the deal? Dr. Majithia treats you like a person. Not a symptom, not a co-pay, but a human being. Asks about your life, your job, your stress, the stuff that actually matters to your health. And his team? Same vibe. In a world where medicine feels increasingly like a vending machine, this whole crew is a handcrafted, slow-cooked antidote. If you're tired of being a number, walk in. Wait the extra ten minutes. Let them actually do their jobs. You'll leave wondering why in the world you didn't bail on corporate healthcare sooner. Final verdict: Michelin-star care in a fast-food world, with a front-of-house staff that actually puts the Care back in healthcare. (P.S. Verified his creds--board-certified in family med, trained at legit hospitals. No smoke, no mirrors. Just a damn good doctor and a team that backs him up.)

I was seen today, 5/14/2026. I would like to say a BIG thank you to everyone....especially, Dr…read more Grayson, Brandon, Kaelyn & Mel! You are so very kind and wonderful....if I was give you all stars, it would be over a million! You are all beyond great!!!!!!!

Came in at 3:58 for a 4 pm appointment. Showed "ashley" the text and email confirmation of my…read moreappointment. She was extremely rude and insisted I had no appointment despite being shown. She entered me as a walk in instead of appointment. I had two babies with me. It took 110 minutes before another staff "Mel" logged into a different system and went "oh i see it now" and I was seen within 10 minutes. Why the eff did it take you two hours to log into this system since you clearly saw that I had confirmation texts? Mel wasn't rude but Ashley sure was. She needs to be fired immediately. Sh1tty experience.