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    Up and Adam Pools

    4.3 (6 reviews)
    Closed Closed
    Updated 3 months ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Up and Adam Pools

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    5 More Services

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

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    Ask the Community - Up and Adam Pools

    A & E Pool Care - New filter and plumbing

    A & E Pool Care

    (14 reviews)

    Pool suction pipes were leaking over time figured I'd wait until it was dripping, started dripping…read morelast week, came on yelp as I'm pretty biased towards choosing companies with good reviews and fast reply's, it was a Sunday, day most people don't work. Got a few quotes and went with Edward because the price was reasonable and had good reviews and multiple reviews, scheduled something with him the next day. He came out let me know ahead of time did his thing and even installed higher quality quick disconnect fittings.. was done in a Timely manner and clean job all around. Let it dry and pool was functioning better then ever.. no more air bubbles in the return side. Next morning a just a bit of an issue, he came out instantly and took care of it as he guaranteed his work.. repaired it and all good now. I like stand up people and people who back there work as i do. 6 stars if i could. Even answered a few of my questions about that pool system and he didn't even have to. 110% if your looking for someone that respects your products and stands by his work. This is your guy for all your pool needs do not hesitate Thanks Edward appreciate it boss

    I have used A&E pool care for about 2 years, Edward's customer service and communication is…read morehorrible! Whenever I had an issue with the pool I would reach out to Edward and instead of an explanation he would be very short and just respond "ok" or not respond at all! I had some issues with the pool filter several times where after awhile the pressure would decrease and the waterfall would not flow into the pool and the pool would not filter correctly. I would ask him to look at it or let me know if there was something wrong and how we could fix the issue. He would service the pool and never do anything about the issue. This issues started causing the pool to turn cloudy and his response was the pool is being over used, when in fact we hadn't used the pool in 2 weeks. He would charge me one time fees here and there of $60 $80 or $50 due to extra chemicals needed. Then he increased our monthly service charge twice in a 3 month period, which I never complained about I just wanted the pool maintained properly. Just seemed like he wanted more and more money to do the job he was hired to do! At some point I decided to do some research on my own to fix the issue I found out backwashing the filter would fix the issue so I did that and the filter started working properly, Edward said I needed to add DE when I back wash it and he would add it but was very rude and said he had to charge me $80 I told him I could add it myself and not to worry about it. He then said I was contaminating the pool and he would no longer service my pool, all because I didn't pay him $80 to add DE that cost only $5!? Edward it seems you are the one who is upset! Your response to my review obviously struck a nerve! You never did anything complimentary, and I have always paid to service the filter, you are the one who said it was included in the service then tried to charge me for it! i never complained about the extra charges! And trust me I can afford my pool and to pay an unprofessional person like you to maintain it! Look at the way you respond to your customers you are a joke! I hope you can learn to value your clients and learn how to be a professional before your business goes to shit, just like you PENDEJO!

    Up and Adam Pools - poolservice - Updated May 2026

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