I wanted to relate a story about this Kohl's location. I desperately needed a tie for a job…read moreinterview first thing in the morning. I showed up at 8:59 PM. They haven't locked the doors yet, but they had already closed out the registers. I told the kid I wouldn't be more than two minutes I just needed to snatch up a tie, and he was so nice. I know he did not have to do it, but he opened up his register and allowed me to run back and grab a tie, totally saved my day. Great customer service, and I am eternally thankful.

I spend a lot of money in this store having 2 young kids and no where else in Sterling to buy…read moreclothes for them so I always have Kohl's cash. For the first time today they wouldn't accept my expired Kohl's cash which is extremely annoying. My kids don't need new clothes every month and it was only 2 weeks expired. You would think they would not want to alienate good customers because as of right now I don't ever want to go back.

I previously posted a review on this cute Boutique, after shopping there before Christmas and…read moretrying to have a family friend return/exchange that item it has been a disaster ever since. I found the receipt and since I was told I could not stop foot in her store I sent my mother in law to return the item for me and she is never open. So I sent my daughter to return said item with the receipt and she said I will not return the item till she takes that review down about the store. Clearly $35 means more to u than me cause now it's the principle that everyone should know what you are getting into when you purchase a item from this store should know in case you need to return item. So my daughter called me when she left said she was very rude again. I told her take my receipt out of the bag and leave it in the counter I don't want her clothing. And I will be good with just losing out on again $35. The owner called the police on my daughter and they called me and she was more upset that I posted the review. And when talking to the officer she informed her about her return policy which was 15 days. Which is funny because this was nothing I had heard when trying to return the item the first time, so another excuse in why you don't want to return a item purchased from your own store. All this because you don't want to stand behind your product. And shame on me for trying to support a small business in our area all I was informed again that I was not allowed on her property I wouldn't walk in our around the store ever in my life even if it was the last place to shop.

This place has plenty of things in stock, at wonderful prices. The staff was amazing and ready to…read morehelp! Their mission aligns with my viewpoints, and I'm happy to support such a place.

GREAT PLACE! the majority of tops are $4.49, but I got a discount or special on my 2 items, so my…read moretotal was $7.50!! It's only an hour from us. A nice weekend drive.