Stopped in last Thursday about closing, very nice store with friendly and knowledgeable workers…read more Did't rush me but helped me with what I needed. Wish I lived closer so I could visit more.

I don't usually rave about most businesses,but Ace in Dixon has people who know their business and…read moreyou can get almost whatever you need and quickly too.

I needed to replace the handle on a screen door. National Hardware door handles were available at…read moremy local hardware store. In less than 3 weeks the metal sheared off at the level of the screw holding the pieces together. Wrong alloy. They needed something that would resist cracking at the stress point. They sold something that looked right but couldn't do the job.

They have a rewards system that's better than all my credit cards combined. The fee is $45 for 2…read moreyears and it's paid for itself multiple times in savings and harbor freight cash coupons. It's called Inside Track Club(ITC) and everything it covers is marked blue in color. I'm the hobby/home owner fix it and build it myself and I have several power and hand tools from Harbor Freight and they work perfect. Their staff members are very knowledgeable, courteous and have a lot of patience for helping new customers.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

You won't find a huge inventory, but if you need the basics, Rick White is a good fellow to buy…read morethem from. So take some business away from Home Depot and buy those nuts and bolts here instead. Also, when spring comes, he always stocks some fancy chicks. In a place like this, chicks of any description are a rarity.

If they can't get it, it is probably not made. In fact iy is more than likely in stock…read more Staff is friendly and very helpful.

I dropped of screens that needed to be replaced due to heavy rains & was told 7-10 days. The…read morescreens came back in 5 days! The screening materials were better quality than I had from other stores. I am very impressed with the overall work. Looking forward to going back to see what else they have to help me with my ongoing house repairs! On a side note, front desk staff are very polite & professional too!

We went in search of the perfect chair to fit us and 2 dogs, even had in mind the exact chair we…read morewere looking for. We found it not in stock at Harolds, but lucky for us, it was already on order! We received it in about 15 days vs. 3 months at another local furniture store! Thank you Harold's for your excellent service and delivery. We will tell everyone we know about our positive experience!! Jolene McKean-Polo Il.

Don't purchase anything from this company. The owner, Becky Hunter, just called my wife yelling at…read moreher that she should be ashamed because their delivery worker had to walk through the snow. I'm sorry that I didn't shove my yard. Then when I called back to figure out what happened she told me the same thing that she should be upset for "making" them walk through the snow. No one made them. If they didn't want to walk through the snow they should have said something to us and left it in the driveway. We would have taken care of it ourselves. After the thousand of dollars, we spent them over the years. This is the customer service we got. I would not recommend buying from them.