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Beverly, MA

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Unpacked Living

5.0 (8 reviews)
Closed • 11:00 am - 4:00 pm

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6 years ago

Helpful 6
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Love this 4
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4 years ago

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3 years ago

Very cute helpful store. So glad we have this in the neighborhood. Also has a few plants!

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5 years ago

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4 years ago

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4 years ago

Love this place. So thankful to have a place that makes living a sustainable lifestyle fun, easy, exciting and cheap!!

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5 years ago

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5 years ago

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Calico

Calico

3.3(7 reviews)
2.6 mi

Unfortunately, I have to give this store 1 star when I would like to have said 5. I have been a…read moreclient for 20 years at this store and have dealt with many lovely woman and men over the years, but unfortunately I can longer accept the arrogance and ego of the current manager, Frank. He treats his customers and staff with same dismissive matter of fact tone that doesn't belong in a retail customer service/ sales and managerial role. Today I came into the store to ask for a discount bc a fabric that I had ordered 2 months ago had a subtle imperfection through the entire role. That went unnoticed until after my upholsterer had cut into it. I brought the remaining white fabric to show him. He looked at it and then me and said smugly "I cant take it back and nothing I can do to help you". When I proceeded to challenge him, he in turn "you are supposed to inspect all fabrics before it's is cut into...". All of which I expected as their standard response into policy. What I am upset about was his tone and his arrogance in shamining me. He had a he ability to respond positively and even offer me some discount on future (btw, which he did after I told him I'm never shopping here again and will be reviewing store and him in every social media and review site possible). Frank, you manage a retail store which customer service should matter. Your demeanor is arrogant and condescending always. Your reputation precedes you and as far as I concerned earned. To the other lovely saleswoman, I am sorry for disruption this morning and work hard to compensate for your manager, Frank. Calico corporate sales, look into this review. He has this reputation in our community and many people like myself would rather drive to Natick or order from smaller designers or retail stores UPDATE! I knew from 20 years as a client that Calico corporate would respond with urgency and respectfully. Donna, Regional Manager, called me within 24 hours of this post and thoughtfully listened to my "drama" with Frank, Manager from Hanover MA store. Donna immediately apologized for unfortunate behavior of one her employees and immediately offered to remedy my initial simple request. I am happy to post I received exceptional service from Natick MA store manager, Deb! Both Deb and Donna went above and beyond to accommodate me and provide a very generous discount to my current order. Exceptional customer service from Deb and Donna in Natick MA Calico!! Thank you, ladies ...

I visited Calico Corners because i wanted to purchase two drapery traverse rods and finials. It was…read morethe first store i went to and I was all set to move forward with the transaction until the installation charge was calculated. Installation was over $300.00 which I thought was excessive and exorbitant!!! I went to two other reputable local merchants, purchased from one, and in both cases the install charge was under 100.00. I contacted the Calico Corners website, inquired about the install fee, and have yet to get a response even though the site says a response in approx 24 hours. Still waiting!!!!!!!

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Calico
Calico
Calico

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Oak + Moss - inside

Oak + Moss

3.9(19 reviews)
2.0 mi

This plant boutique is so bright and cute! I definitely recommend visiting and checking everything…read moreout! There's a great variety of plants, planty accessories, tarot cards/accessories, and clothing. I picked up a pair of Magic Flowers "plant ally talisman poetry cards," which are super cute. I'm going to keep a few at my work desk and a few on my night stand. My partner, our friend, and myself purchased a set of "Three Card Reading" deck which includes 3 surprise tarot card stickers. There's so much more and the vibe is so nice! The employees were great and so helpful!

Very nicely decorated store with a bright and airy feel to it. Tons of plant options and earthy…read moretype decor items to complement them. I'm not a plant lover, but my friend is and really wanted to check it out, and I liked their unique look from the outside that made it different than the touristy spots all around Salem that I was getting a little sick of. I liked their selection of books and home decor. I loved a crystal tree they had and purchased it for a new display area I'm working on at home. I'd enjoyed my shopping experience so far and was excited about my purchase, but the staff member that rang me up was notably unfriendly. He ignored me for almost a full minute, continuing what looked like a craft project, before finally acknowledging me and directing me to the appropriate checkout station (he was standing squarely between two so I couldn't tell where to go). He ignored my polite attempts at small talk and seemed to rush the entire transaction so I would go away as soon as possible. I'd rate the store higher but was really off put by how I was treated, and other reviews note a similar attitude...I was starting to think I'd read into it, but this is clearly a trend. No employees greeted us or asked if we needed any help the entire time we browsed, in stark contrast to every other boutique I visited that day going above and beyond to make me feel welcome in their shop. Nice selection of items and pretty to look at, but be prepared for a dose of attitude.

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Oak + Moss - Inside

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Oak + Moss
Oak + Moss

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Waters & Brown

Waters & Brown

4.6(20 reviews)
1.9 mi
•$$

I won't go anywhere else again. I've always had wonderful service here. Not just getting the color…read moreright, but always great information about what specifically to use and why. I've cheated and gone to The depot to save money or home decor group in Swpt because it's closer, but never again. Recently I've redone three baths. First one I went to home decor group with a picture on my phone. Owner told me he can't match something on my phone and left me to find a similar swatch. Next two projects I went back to waters and brown. Heidi helped me match pictures and made spot on recommendations. I brought in samples and images and she gave great choices to match or coordinate. Then over to the counter for the actual paint. John couldn't be nicer and more helpful (plus he actually remembers me by name and project). Some projects easier than others. More complicated (expensive) projects he gave me questions to ask my contractor and alternatives. I so appreciate the service here. It's second to none and the quality can't be beat. They've earned my loyalty and I'll return the favor by encouraging anyone to go here first and last. This is how a customer centric business is run.

Another great experience with Waters and Brown! I was there on a Saturday, they are extremely…read morecautious with COVID-19 concerns, and only allowed 2 people in the store at a time. They had hand sanitizer and a mask requirement. Super helpful and knowledgeable staff. They always take the time to really talk through your project and help you make decisions. I wouldn't trust any other store to come close to their service.

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Waters & Brown
Waters & Brown
Waters & Brown

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Unpacked Living - homedecor - Updated October 2026

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